When we walked into the room (a single king with pull-out sleeper couch) for the first time, we were blown away...it was HUGE and very pretty.
And then we started looking around. First up, we found that the bathroom door didn't latch. Fortunately, we're a couple and don't need to lock doors in each other's presence, but in a hotel this nice, doors that don't fit are not a plus. Second, we had to make a call, so we picked up the cordless phone and found that it didn't work...not that it didn't work WELL, it simply didn't work. Third, we tried to make coffee the next morning only to find that one of the ceramic coffee mugs supplied had a large crack in the bottom and leaked.
To continue the whining, the closet (which contains a keyed safe for valuables) has a clothes bar that's about 3 feet off the ground...clearly not enough space to hang a dress or pair of pants without touching the floor. There was complimentary toothpaste, but no hand lotion. There was a throw apparently to be used while watching [the 42-inch!!!] TV on the couch that was rather dingy and gray. Finally, both sinks are in the main room, so there's no privacy for morning and evening ablutions. Oh yeah, and my partner says the bed was too soft, but I liked it.
OK, enough of that. It's a NICE hotel, the staff was very friendly and helpful, there's a "mini" Starbucks in the lobby (run by the hotel desk staff), and there's a limited, but complimentary, continental breakfast (go early, expect crowds). The Starbucks area sells breakfast sandwiches and pastries as well...or you can order it using your room card. For dinner, there are bunches of restaurants, including several national chains, within a few blocks, and for other needs there are a couple of plazas within walking distance.
When we left, we told the desk about the non-functional items in the room and they promptly gave us a discount ticket for our next stay. In spite of all the nit-picking, we agree that we'd stay there again without hesitation.
- Official Description (provided by the hotel):
- Hyatt Place combines style and innovation to create a completely new hotel experience. Our hotel offers an array of services and features designed to meet the evolving needs of todays travelers. ... more less
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- Also Known As:
- Hyatt Place Boise/Towne Square Hotel Boise
- Hyatt Boise Towne Square
- Boise Hyatt