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“nice hotel” 5 of 5 bubbles
Review of Hampton Inn Boise - Airport

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Hampton Inn Boise - Airport
Ranked #9 of 57 Hotels in Boise
Certificate of Excellence
Sandy, Utah
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“nice hotel”
5 of 5 bubbles Reviewed 16 August 2014

very clean, very neat, very friendly staff. the breakfast was top notch and even better than another hampton we stayed at in western wyoming. they were overwhelmed with firefighters checking in and the front desk did a good job prioritizing and keeping everyone happy. not a bad thing to say about the hotel itself. it was easy to locate and well lit.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank RnATC04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Molly R, General Manager at Hampton Inn Boise - Airport, responded to this review, 27 August 2014
Thank you for taking the time to respond to the survey. We are so happy that you enjoyed our stay with and look forward to your next visit in Boise!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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465 reviews from our community

Traveller rating
    265
    137
    45
    13
    5
See reviews for
128
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183
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
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English first
Lincoln
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 August 2014

I highly recommend this hotel. I have stayed at Hampton in the past and am drawn by the quality and price. There was not one individual at this hotel who was not enthusiastically helpful and friendly. The breakfast is quite good. The facilities are clean and the staff will not disappoint. I would stay here again in a heartbeat.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Twoasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Molly R, General Manager at Hampton Inn Boise - Airport, responded to this review, 27 August 2014
Thank you for taking the time to respond to the survey. We are so happy that you enjoyed our stay with and look forward to your next visit in Boise! We are constantly striving to make sure our customer service is a 10 for all of our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 15 August 2014

We have been to a lot of Hampton Hotels and kind of know what to expect. This place was a complete disappointment. The check-in process was fine, and the staff person was friendly, but upon entering the room we saw a large amount of cobwebs above the valance. We had a late arrival after a long leg of our trip and were not iin the mood to address problems, but they kept coming. The desk chair was ripped from wear and the bed had a mattress that was completely worn out (the worst trampoline I've had in any hotel). The AC unit seemed to work OK initially, but three times during the night it went crazy and would not stop. It made the room frigid each time so I had to keep increasing the thermostat to make it behave. The AC was also loud, but the staff did provide ear plugs for that. We have noticed that Hampton seems to be buying thinner and smaller towels these days, but these towels were worn out and crunchy. The breakfast was below average, but on a positive one of the staff offered to make a parfait that turned out to be the good. We left a negative survey and the manager was very good about offering a refund, which we took. Overall, the deficiencies in this place are not made up for by the friendly staff.

  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott, Arizona
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 14 August 2014 via mobile

Very friendly and helpful staff! Clean, comfortable room. They served hot snacks from the local Applebee's at 5:00P which could have been dinner...a very nice touch! This is a pet friendly hotel.easy access from/ to the freeway.

Stayed August 2014, travelled as a couple
Helpful?
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Molly R, General Manager at Hampton Inn Boise - Airport, responded to this review, 27 August 2014
Thank you for taking time to respond to our survey! We find that for our busy guests having our small managers reception is so great to bring people together to relax at the end of a long day. We look forward to your next visit and hope you enjoy the rest of your summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anna Maria Island, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 12 August 2014

The staff is very friendly and they make homemade cookies for guests. A great place to stay! There is a free shuttle to the airport so you can turn in your rental car early. This is the best Hampton we have stayed in.

  • Stayed August 2014, travelled with family
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank D0rcas42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Molly R, General Manager at Hampton Inn Boise - Airport, responded to this review, 27 August 2014
Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay with us! We will be here the next time you come to Boise!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twin Falls, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 August 2014

We had a good three nights in this hotel, except the first night. The air-conditioning stayed at above 78 degrees all night. They had the maintenance man in the morning come in and fix it, but we couldn't move to another room due to having our children with us (only a king room was available). So we put up with the situation. When we checked out, we only got a small discount The staff was very empathetic and went out of their way to help us, but the small discount for a night probably as warm in the room as outside was not real great. Other then the air conditioning problem, this was a great stay and the staff is great.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Clint E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Molly R, General Manager at Hampton Inn Boise - Airport, responded to this review, 27 August 2014
Thank you for taking the time to respond to our survey. I'm happy that we were able to extend the 100% Hampton Guarantee to you, I am very sorry that it was not the first thing we did to try and rectify the situation for the first night. Thank you for letting us take care of you and your family and we hope to see you again the next time you are in Boise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 August 2014

very well kept and quiet hampton adjacent to boise airport, good quality for cost--hampton in town is much more expensive--shuttle to airport if needed--also convenient to downtown (5 minutes) if needed

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank markrG2197TO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Molly R, General Manager at Hampton Inn Boise - Airport, responded to this review, 27 August 2014
We are glad you enjoyed your stay with us. Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Boise - Airport

Property: Hampton Inn Boise - Airport
Address: 3270 South Shoshone, Boise, ID 83705
Phone Number:
Region: United States > Idaho > Boise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Boise
#11 Business Hotel in Boise
#14 Family Hotel in Boise
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Boise - Airport 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Stay at our Hampton Inn Boise-Airport hotel, less than half a mile from the Boise International Airport and adjacent to Interstate 84. Drive less than five miles to popular attractions such as Zoo Boise, downtown shopping, Roaring Springs Water Park and Boise State University, home of the famous blue ‘Smurf’ turf football field. Tour the Boise Art Museum or visit the state capital building. Shop for bargains at the nearby Boise Factory Outlet Mall. Schedule your visit to coincide with the annual Ironman or Professional Golf Association events.Start your work or sightseeing day right with a free hot breakfast in our modern multifunctional lobby. Ask our friendly team members about our free shuttle and the popular restaurants nearby.Expect comfortable king and queen sized beds, free high-speed internet access and a 32-inch LCD TV with HBO® movies in HD. Wake up to fresh coffee from your one-cup coffeemaker and fluffy towels and a WaterPik® showerhead in your bathroom. Relish a midnight snack prepared in your guest room microwave. Upgrade to a King Study room, featuring a sofa bed.Enjoy the comforts of home at our hotel near Boise International Airport. ... more   less 
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Also Known As:
Hampton Inn Boise
Boise Hampton Inn

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