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“What a great home-away-from-home!”

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Red Lion Hotel Boise Downtowner
Ranked #16 of 57 Hotels in Boise
Henderson, Nevada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“What a great home-away-from-home!”
5 of 5 bubbles Reviewed 11 August 2012

We have stayed here MANY times and have always felt so comfortable. The staff are friendly and knowledgable, always anticipating our needs. The rooms are clean and updated and the BEDS ARE THE BEST!!! The food is very good and available almost all hours. We appreciate that pleasant shuttle ride from the airport. And one of the best things for us is the very pet-friendly atmosphere with a grassy area equipped with doggie bags. And the surrounding older residential area makes for pleasant morning walks. We love this hotel and the people you will meet!

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank cheryltapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 13 August 2012
We were thrilled to know that you had a great time with us during your recent stay. Thank you for taking the time to write such wonderful comments. We are always thrilled when we are able to exceed the expectations of our guests. Exceeding your expectations is what we aim to do each and every time and knowing that we were able to achieve that for you pleases us.

We hope to see you again in the very near future and if there is anything we can do to help prepare for your next visit, do not hesitate to contact us directly.
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458 reviews from our community

Traveller rating
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    24
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
California
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 7 August 2012

Overall, my experience here was good. The front desk agent was friendly and the hotel was in a good location – a bit too far to walk to downtown, but a short taxi. I believe the hotel has an area shuttle that will take you places, but you’d have to double check this as I didn’t use it. My room was ideally located on the 3rd floor. The bed was comfortable, the wifi worked, it had a small fridge and microwave which was a plus, and the room had a flat screen tv. The only part I didn’t like was when I first turned on the tap, the water was brown, but after you ran it for a bit, it cleared right up…must be from rust in the pipes perhaps. Would I stay here again, yes definitely. Would I come here for luxurious accommodations, no. But it gets the job done – comfort and cleanliness in one.

  • Stayed August 2012, travelled solo
    • Value
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Helpful?
Thank TBiird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 13 August 2012
Thank you so much for taking the time to submit a review on our property and your time with us. We value the input of all of our guests and are very pleased to know that we were able to exceed your expectations.

We do hope that you will come and visit us again and if there is anything we can do to assist you with your next reservation, please do not hesitate to contact us directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central CA
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 7 August 2012

Biggest problem location- the red lion downtown is conviently located between the rescue mission and the torch gentlemen's club. No joke. It is also not in downtown as the name suggests.
Hotel problems- include broken elevator, dirty hallways, and dirty rooms. We had someone else's dirty socks and underwear in the top of the closet.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whoogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 13 August 2012
I would like to apologize for not meeting your expectations. I am truly sorry that you had a less than perfect stay. Your concerns were shared with our department heads and action was taken to correct issues you encountered. We will be spending additional training time with the housekeeper that was responsible for cleaning your room. The Boise Rescue Mission does have a warehouse a few blocks down the street from the hotel. The Torch Lounge has been accross the street for many years. We have not had issues with either of these business. The Hotel is located 8 to 10 blocks from the center of Donwtown Boise. It's approximately a 15 mintues to the center of town. Our elevator for our three story building was out of order for two months while an new jack was being custom manufactured. The new elevator equipment was installed and full operational as of August 3rd.
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Hermiston, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2012

We stayed over night at the Red Lion and were very pleased . The room was clean and comfortable and we had a very nice view of the mountains. The breakfast was perfect and every one was very nice. We highly recommend this hotel and will certainly stay there again.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 13 August 2012
Thank you so much for the wonderful feedback on your recent stay. We are thrilled to know that we were able to exceed your expectations and we’re delighted that you took the time to post this feedback. Our Mission at the Red Lion is to provide personalized, exuberant service and we are thrilled to know we’ve done that for you during your recent stay.
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Washington DC
Level Contributor
82 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 9 July 2012

The Red Lion has all the features of the chain. Unfortunately it is not really near anything even though it is downtown. You would need a car to find a place to eat. However, as a one night stopover it works just fine with all the amenities the chain offers. We nearly did not go to the Sports Bar, feeling it had nothing to offer for food. However, it was 100 degrees outside and as stated, no food places near by. We went back where "Amy" took excellent care of us. Good drinks and not bad food at all. Make sure you peruse the menu well. Their Salmon salad was great although the salmon portion very small.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Leonore1005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 13 August 2012
Thank you so much for the wonderful feedback on your recent stay. We are thrilled to know that we were able to exceed your expectations and we’re delighted that you took the time to post this feedback. Our Mission at the Red Lion is to provide personalized, exuberant service and we are thrilled to know we’ve done that for you during your recent stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 9 July 2012

Stayed for 3 nights. Elevator was broken but got help with luggage. Good bar menu and bartenders. Rooms were clean and well maintained. Pool could be a bit warmer. Cafe breakfast was excellent.

Room Tip: Had a room with an enclosed patio. Did not get much use.
See more room tips
  • Stayed June 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank evhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 13 August 2012
It was a great pleasure reading through the review you wrote about our property recently. The points you addressed are very understandable and we appreciate you bringing them to our attention. While our elevator was out of service we tried offering all our guest luggage assistances. As of August 3rd the new elevator equipment was installed and full operational.
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Boerne, Texas
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 5 July 2012

Stayed here with my 3 kids on our way from Colorado to Washington state. Walked in, and the lobby smelled like a bowling alley. I had 2 kids in a stroller, 1 walking, and pulled 1 suitcase. The person at the front desk assigned me to the only room that had 2 beds left, then told me it was on the 2nd floor, and the elevator was broken. When I asked how I was expected to get up the stairs with my stroller she was extremely rude, then made a big deal of assigning me to a first floor single bed room, and bringing in a roll away bed.
The one redeeming part of our stay here was our room service breakfast. Food was hot and tasty, and the lady who brought it was kind and courteous.
I would probably only stay here again if it came up on Hotwire again. Not terrible, but not great either.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuckyMommyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 23 August 2012
First and foremost, thank you for posting an honest and open review. I would like to apologize for not meeting your expectations. I am truly sorry that you had a less than perfect stay. Your concerns were shared with our department heads and action was taken to correct issues you encountered.

Sincerely,
Ken Kester
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Boise Downtowner

Property: Red Lion Hotel Boise Downtowner
Address: 1800 Fairview Ave., Boise, ID 83702 (Formerly Doubletree Boise Downtowner)
Phone Number:
Region: United States > Idaho > Boise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Boise
#23 Business Hotel in Boise
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Red Lion Hotel Boise Downtowner 3*
Number of rooms: 182
Official Description (provided by the hotel):
An ideal location in the center of everything and conveniently located off I-184 in the core of downtown Boise, Red Lion Hotel Boise Downtowner is just 15 minutes from the airport via our free airport transportation. Take a short drive to the State Capitol, the Boise Convention Center and many other popular attractions. We're just minutes away from the beautiful Boise River and Boise State University.182 fully renovated, comfortable guest rooms and two spacious suites welcome you to our seven-story, full-service property. Guest rooms feature 37" flat-screen televisions, microwaves, mini-refrigerators, phones and coffeemakers. Complimentary wi-fi is also available throughout the hotel, including all guest and meeting spaces. Take advantage our fitness center, whirlpool and swimming pool and take some time to explore Boise's Greenbelt jogging path, just steps away. Seven golf courses, shopping, skiing, rafting and the great Idaho outdoors are all close by.With 8,000 square feet of flexible meeting and banquet space, the Red Lion Hotel Boise Downtowner is a full service convention hotel able to accommodate up to 250 guests for your next conference or special occasion.This hotel offers a range of dining options, including a'la carte restaurant dining from an abbreviated menu to a cozy lounge in which to order appetizers and a beverage to enjoy with your Café2Go purchases. All select service hotels feature the Roaring Start Breakfast Buffet, Café2Go and catering services. ... more   less 
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Also Known As:
Red Lion Boise
Boise Red Lion

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