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“Great location near downtown” 3 of 5 bubbles
Review of Red Lion Hotel Boise Downtowner

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Red Lion Hotel Boise Downtowner
Ranked #16 of 57 Hotels in Boise
Fairbanks, Alaska
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location near downtown”
3 of 5 bubbles Reviewed 26 March 2014

Nice older hotel with great service. Rooms are nice, clean and roomy. Hotel has a cafe and lounge that serves food. Breakfast was good. Bar food looked good. Shuttle took us downtown and we ate at a great brew house. The shuttle also took me to a mall to shop. The hotel is a short walk from downtown which is handy. We will stay here again for the convenience and comfort. Rooms have been upgraded.

Room Tip: Get a room on top floor and mountain view.
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 259Pamel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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442 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Boise, Idaho
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

Celebrated my son's 21st birthday and decided to get a room at a good location that is close to downtown and this was the perfect fit!! Walking distance from the downtown. I absolutely loved this place!! Very cean and quiet and welcoming.

The check in process was extremely quick and professional and the individual (Adam) was very pleasant. The room was fantastic with comfortable beds. The accomodations were roomy and the bathroom very roomy with a nice shower.

I cannot find one bad thing about our stay but all great things. I will stay here again in a heartbeat and will recommend this to anyone and everyone.

Thank you for the great stay!

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrearwigsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise
1 review
1 of 5 bubbles Reviewed 19 March 2014

We paid $250 for a jacuzzi room that only produced brown water. The main hotel hot tub was broken too, which I specifically asked about when I made my reservation. No one mentioned that a water sewer main had recently broken causing brown water or the broken down hotel hot tub. Super disappointed with my experience :(

  • Stayed March 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 21 March 2014
Thank you for taking the time to submit a review on our property and your time with us. We value the input of all of our guests. I would like to apologize for not meeting your expectations. I’m sorry that there were issues with the jetted tub in your suite and that our outdoor hot tub wasn't maintaining a hot enough temperature. Both issues have now been corrected. The jetted tub lines have been flushed out. One part was replaced in the outdoor hot tub and the temperature is now at 103. Our goal is to exceed our guest expectations each and every time; we obviously failed in your case. I hope to have the opportunity to speak with you soon.

Once again I apologize for the issues during your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

I stayed here a few years ago and enjoyed it then, too. I appreciate the kind and helpful staff and the shuttle drivers were great. It's in a great location. The bar is great and is a nice place to visit and enjoy. I highly recommend it.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 21 March 2014
Thank you so much for taking the time to submit a review on our property and your time with us. We value the input of all of our guests and are very pleased that you had a positive experience.
We do hope that you will come and visit us again and if there is anything we can do to assist you with your next reservation, please do not hesitate to contact us directly.

Sincerely,
Ken Kester
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pocatello, Idaho
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 10 March 2014

Attending a conference at this hotel - my room was outdated and the bed was broken down (some kind of "klunking" noise every time I sat on the edge of the bed....broke or slipping of the base? - afraid it was going to come crashing down). Not enough wall outlets for charging my electronics, had to charge one then unplug to charge the other. At one point I had to unplug my nightstand lamp to use that outlet. Staff, however, was very courteous.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank hrm47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Boise Downtowner, responded to this review, 17 March 2014
I would like to apologize for the bed in your room being broken. Please be assured that our staff will look into this issue. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we do hope that you will stay with Red Lion Hotels again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
1 review
3 of 5 bubbles Reviewed 7 March 2014

It's an old property and had a stale smell in the room, I think it's the old carpet. The mattress was very saggy. It's time for an upgrade. The room seemed to be clean though. The price was high for the hotel but rooms in Boise were in high demand on that day.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Red Lion Hotels

Helpful?
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 21 March 2014
I would like to extend my appreciation for the time you spent sharing your observations with me. I am truly sorry that you had a less than perfect stay. Please be assured that the items mentioned are being investigated and corrective action will be taken as necessary.

Ken Kester
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pendleton, Oregon
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 2 March 2014 via mobile

I stayed here because the educational conference I was attending was held here. The price was well below other decent downtown locations. I stayed on the 4th floor of the tower. The room was large and the bed comfortable. Everything was nice, granite sinks, tile floor, tub was clean, carpet not worn. I had a meeting rate of 89.00 a night and I would say this was a bargain.

Stayed February 2014, travelled on business
Helpful?
Thank Oregongolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this review, 21 March 2014
Thank you so much for taking the time to submit a review on our property and your time with us. We value the input of all of our guests and are very pleased to know that we were able to exceed your expectations.

Ken Kester
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Boise Downtowner

Property: Red Lion Hotel Boise Downtowner
Address: 1800 Fairview Ave., Boise, ID 83702 (Formerly Doubletree Boise Downtowner)
Phone Number:
Region: United States > Idaho > Boise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Boise
#23 Business Hotel in Boise
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Red Lion Hotel Boise Downtowner 3*
Number of rooms: 182
Official Description (provided by the hotel):
An ideal location in the center of everything and conveniently located off I-184 in the core of downtown Boise, Red Lion Hotel Boise Downtowner is just 15 minutes from the airport via our free airport transportation. Take a short drive to the State Capitol, the Boise Convention Center and many other popular attractions. We're just minutes away from the beautiful Boise River and Boise State University.182 fully renovated, comfortable guest rooms and two spacious suites welcome you to our seven-story, full-service property. Guest rooms feature 37" flat-screen televisions, microwaves, mini-refrigerators, phones and coffeemakers. Complimentary wi-fi is also available throughout the hotel, including all guest and meeting spaces. Take advantage our fitness center, whirlpool and swimming pool and take some time to explore Boise's Greenbelt jogging path, just steps away. Seven golf courses, shopping, skiing, rafting and the great Idaho outdoors are all close by.With 8,000 square feet of flexible meeting and banquet space, the Red Lion Hotel Boise Downtowner is a full service convention hotel able to accommodate up to 250 guests for your next conference or special occasion.This hotel offers a range of dining options, including a'la carte restaurant dining from an abbreviated menu to a cozy lounge in which to order appetizers and a beverage to enjoy with your Café2Go purchases. All select service hotels feature the Roaring Start Breakfast Buffet, Café2Go and catering services. ... more   less 
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Also Known As:
Red Lion Boise
Boise Red Lion

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