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Review of Super 8 Boise

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Super 8 Boise
Ranked #44 of 58 Hotels in Boise
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821 reviews from our community

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Plymouth, Wisconsin
Level Contributor
3 reviews
Reviewed 22 March 2014

My daughter and I were traveling with a U-Haul pulling a car from Wisconsin-Portland Oregon and just stopping when we got tired. We stayed at a Super 8 in North Platte NE and it was wonderful so when we got to Boise I just assumed we would again be happy. I checked on my phone and saw they had availability so called to reserve. I was told I had to book online to get the online price, not so with ANY of the other places we had stopped at all along. So I booked online. When we got there there wasn't any parking for a U-haul with a car. So we pulled into several car slots leaving room ahead of us to pull out at 6 AM. I told the front desk where we parked and they said that was fine. The tub filled with water over my ankles while my daughter and then I showered. There wasn't any conditioner only shampoo. The TV was old. The sink had brown cracks all along the drain from rust. The fan did not work and fogged up the whole room. The key card took forever to work on the outside door as well as inside. In the morning we were ready to go by 6 AM and there wasn't any breakfast or anyone at the front desk. We decided to take our stuff to the car only to find a car had parked in front of us parking us in. I helped my daughter squeak out from the parking space and went inside to hand in my keys and again no one at the desk. I looked into the room about 8-10 ft over where it looked like the food should have been and a lady was in the far back. She looked up but said nothing (like can I help you? would have been nice) I walked over to her and asked when breakfast was, she said 6:30 AM. It was 6:20 and she was just getting it started. I told her my tub and fan needed to be fixed in my room she said, "Oh". I then told her about being parked in and she said, "Well we can't tell people where to park."
I understood that, but no understanding as to the predicament I was in such as, "I will call the room and see if they can move the truck." Nor when I checked in was I told where and what time breakfast was.
It was nice and close to an Apple bees so we had a nice supper. The pool was empty, but looked nice though small. There was a nice patio area in back for smokers so that kept the outside area clean. I would not stop here again mostly because of the reception of staff. I can take a few issues for this price, but not attitude and lack of caring for your customers.

Room Tip: Would not go here no matter what.
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  • Stayed March 2014, travelled with family
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Thank Pollie57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 March 2014

This was a decent place to stay in Boise with an Applebees across the street, very nice staff, and a clean, quiet and warm room. The breakfast was very nice with hot sausage patties in addition to the normal continental breakfast offerings. The halls of the hotel are dirty and kind of gross but the room was fine and very quiet. And when I first checked in I was given a room that was still occupied, but because of my inconvenience they upgraded me--which was very nice.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Super 8

Thank Linda K D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jade s, General Manager at Super 8 Boise, responded to this review, 20 March 2014
Dear Guest,

Thank you for taking the time to review us on TripAdvisor. We want to apologize for the confusion during your checkin. Thank you for the positive review of our hotel. We are currently in the process of getting the hallway walls re textured and repainted.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Boise

Property: Super 8 Boise
Address: 2773 W Elder St, I-84 Exit 53 at Vista Ave, Boise, ID 83705-4702
Phone Number:
Region: United States > Idaho > Boise
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 58 Hotels in Boise
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Boise 2*
Number of rooms: 106
Official Description (provided by the hotel):
Free SuperStart(R) Breakfast, Indoor Heated Pool, Free High Speed Wireless Internet, Guest Laundry, MicroFridge(R), Hair Dryer and Coffee Maker in All Rooms, Children 17 & Under Stay Free with Adult Family Member, Free Airport Transportation, Park and Fly Program, Pet friendly.Exterior of building completely remodeled. ... more   less 
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Also Known As:
Super 8 Boise Hotel Boise
Super Eight Boise
Boise Super 8
Boise Super Eight

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