I never write bad reviews, but our experience here was terrible. We had one night in Coeur d' alene on a long road trip and chose La Quinta due to the pool for the kids. We checked in and left for downtown for dinner. Came back and the kids suited up for the pool excitedly. We find a note on the door saying it's closed for remodel.
We tried to check out and get a refund, but the manager wasn't there and the lady at the front desk couldn't guarentee our money back if we checked out. I couldn't afford to gamble $300 so we were forced to stay. (We were never informed that there was a water park near by we could have gone to instead)
We told the kids we'd get a movie in the room as a consolation, but upon trying to order it we had issues, and called the front desk. We were informed that they were not available for purchase (just a tease I guess) No DVD player we could use either. I had 4 rambunctious boys bouncing off walls.
I spoke with the manager the next day and she insulted me by offering a couple of $5 water park passes. I can't believe I was so nice in declining, we had to get back on the road.
We travel through Coeur d' alene constantly and will never stay at La Quinta again. I will pay a little extra money to stay at the Holiday Inn.
- Official Description (provided by the hotel):
- The Quality Inn & Suites Coeur d'Alene hotel is your first choice when looking for accommodations while traveling for business or leisure. Quality Inn & Suites Coeur d'Alene Appleway hotel is located just minutes from Coeur d'Alene lake and boardwalk, downtown boutiques, art galleries and many fine restaurants. Kootenai Medical Center is only two blocks away, as well as other medical offices. You will find several public golf courses all within minutes of Quatlity Inn & Suites Coeur d'Alene hotel. Silverwood Theme Park, the largest theme park in the northwest, is a twenty minute drive. Each winter, the city of Coeur d'Alene hosts one of the region's largest Holiday Light Shows as well as the Ironman Triathlon held each spring. North Idaho College and satellite campuses for The University of Idaho and Idaho Lewis-Clark State College are within close proximity to our hotel. Guests will enjoy our Free Bright Side BreakfastTM featuring fresh waffles each morning, 24 hour indoor pool and hot tub, fitness center, laundry facilities and a business center. The Quality Inn & Suites Coeur d'Alene Appleway is a pet friendly hotel. ... more less
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- Also Known As:
- La Quinta Inn Coeur d`Alene Appleway Hotel Coeur d`Alene
- La Quinta Coeur D'alene
- Coeur D'alene La Quinta
- Quality Inn & Suites Idaho