I stayed in this hotel for two nights with my significant other. I am not a picky person when it comes to hotels. I like a clean room and a hotel that provides the amenities that are listed by hotwire and the hotel website. For starters the hotel is definitely not for couples wishing to get away for a romantic weekend. We had a room with two twin beds pushed together that would not stay together. The air conditioning was on high and the room would not drop below 80 degrees. Next, I went to use the internet and the Wi-Fi did not reach our room. Even if it did work I would say that the cost was too high at 6 Euros for a half an hour of use. After my shower in the morning I went to blow dry my hair with the hotel provided dryer and the hair dryer died after about two minutes. In the morning there was a nice breakfast provided, which is the only positive thing I have to say about this hotel. The hotel has a nice sign on their front desk that states “a free private ride and tour” on the island of Murano. All you have to do is tell the front desk what time you want to go. When we asked them about this offer they said that they could not get a hold of their boat company. (We waited for over an hour to get any sort of response from the front desk). After touring Venice all day we came back to the room for a rest and shower before dinner. There was a loud noise in the bathroom and I went in to check on it and the shower door had shattered without anyone in there. I went down to the front desk to tell them what happened so hopefully we could change rooms. They said that they would figure something out and take care of it. So, on that note we went out to dinner dirty, but hopeful that things would be worked out by the time we got back. When we returned we went to the front desk, and they blamed us for everything and it was “not their problem to give us another room.” I was mad at their lack of helping us but I asked at the very least could they send someone up to clean up the glass so it would be safe to go to the bathroom. Again their response was “It’s not our problem.” Unbelievable. I would never recommend this hotel to anyone. The staff is the worst.
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- Also Known As:
- Riviera Hotel Venice
- Riviera Hotel Province Of Venice, Italy