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“Heartless”
Review of Hotel Giardinetto

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Hotel Giardinetto
Ranked #12 of 33 Hotels in Lido di Venezia
Certificate of Excellence
Reviewed 25 July 2014

Sadly, one of my grandparents died six days before the booking and so l could not travel. The manager of Hotel Giardinetto refused to cancel my booking and does not answer any emails sent directly by me.

Out of six hotels and five flights that I have booked, this is the only establishment that has refused to offer any support at this incredibly difficult time.

Stayed: July 2014, travelled solo
4  Thank wildwanderer85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 - 102 of 178 reviews

Reviewed 20 July 2014

If you're looking for a mix of city trip and beach holiday then the Lido is perfect. It's 10 min boat ride away from the main lagoon islands of Venice, plus there is a beach on Lido, which is very long so there is plenty of space for everyone.

We picked this hotel after reading reviews and we felt it was exactly how we thought it would be for the money: a cute, friendly hotel with enough amenities and extras to keep you happy in an excellent location. If you're expecting masses of luxury then you'll be disappointed - it's essentially a nice place to sleep (what more do you want in Venice anyway).

The only drawback, as mentioned in other reviews, is the strange air conditioning system which makes a buzzing sound every now and then. Reception told us to have it on in the day and turn it off at night - not ideal but it was a simple solution.

The staff are great and very helpful and this hotel is near local shops and restaurants. Being opposite the vaporetto stop is perfect. Highly recommended if you're not ridiculously fussy.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank tictac132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

We chose this hotel because it's good reviews on every sites. We are very happy for that choice. It was just so great. Only one thing was not so nice,  noisy air conditioning! Every 5 minutes it made a rattling noise. We didn't hear that sound all the time, but even we put it off, that strange little sound was heard. Suddenly it vanished and came back again. Anyway, we slept well with that sound, not a big deal for us. 
We were at #204 and didn't have a view to laguna, but we just slept in our room, so it wasn't a problem at all. 

Hotel has a great location in Lido, just across vaporetto (waterbus) stop (St Maria Elisabetta (S.M.E). and only 10 mins walk to the free beach.
It's very easy to get there from Marco Polo Airport with Alilaguna boats. 
See http://www.alilaguna.it/en and very good instructions with directions and photos in http://europeforvisitors.com/venice/articles/alilaguna-and-water-taxis.htm 

Buses give you an easy way to get around Lido island. Everyone goes by St Maria Elisabetta (S.M.E). 

Just buy ACTV pass and you can go almost anywhere very easily, also to Pellestrina and else. http://www.veneziaunica.it/en/ecommerce/products/pack/biglietti-turistici-actv 
With same ACTV pass you can travel by all waterbuses to anywhere very easily. Almost every waterbuses visit to S.M.E.

Our room (#204) was very clean and beds were comfortable with extra pillows. We had a small safebox and a small fridge too, which was very nice with our drinks. 
Everything worked well and staff were very friendly. They gave us a map and good instructions about going around. Reception is open 24 hrs, which is nice too. 

There are difficult stairs to 2nd floor, but first floor is accessible with wheel chair also (with elevator in stairs). 

Breakfast had delicious, still warm croissants, white bread and meat, tinned fruit and yoghurt with some serials or else. And of course, strong coffee and tea and fresh pineapple and orange juices. 
They even made us very early breakfast when we checked out very early in the morning. That was great service and no extra costs! Thanks to them!!

Plenty of restaurants and coffee places around, supermarket just around the corner and bike-rental on next door. 

Nice, little and very clean hotel and not too expensive either. 

Stayed: July 2014, travelled as a couple
2  Thank JamiFIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

We chose this hotel on the strength of Tripadvisor reviews and, while we were pleased with our choice, we found it difficult to believe no one else mentioned the bizarre air conditioning! Every 5 or 6 minutes it would make a very loud rattling noise. Reception advised it was a problem throughout the hotel and we would just need to switch it off at night! Not great in July.
The hotel were very good at responding to my emails before our stay and gave good instructions for getting to the hotel from the station.
It has a great location across the road from the vaporetto stop and 5/10 mins walk from the free beach. The windows are double glazed and have shutters but some outside noise can still be heard if you are a light sleeper. We were a bit concerned we could hear the music from the restaurant below through the floor but it finished just after ten so it wasn't a problem for us.
Our room was small but clean with laminate floors which wasn't great when the people upstairs were heavy footed. The beds were comfortable and there were extra pillows in the cupboard. Our room also had a safe and a small fridge. The bathrooms looked new and managed to fit everything into a very small space.
Reception staff were friendly and the breakfast had a selection of delicious croissants, bread and meat, tinned fruit and yoghurt and cereals. They even started breakfast early for us the morning we left.

Room Tip: We were in room 101, facing the lagoon but our windows were small so the view wasn't fantastic b...
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank sooz322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

Lovely little hotel, my single room was small but it was clean, looked over the water and had everything I needed.

A stones throw away from the water buses, it's easy to get around...about 10/15 mins to San Marco (tho beware there are some very slooooow routes).

Staff are friendly, area very clean, good breakfast, nice outdoor area.

All in all I had a very pleasant stay, great value and would definitely recommend to others.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank gemwho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

This hotel is about a half hour ferry ride away from the centre of Venice. It's is centrally located for Lido, however. Recent internal renovations mean that the hotel looks quite polished on the inside, but there are some minor setbacks. Firstly, no elevator, so be prepared to carry your luggage up and down the stairs. There is an electronic stairlift for wheelchair access to the rooms, but this is not as convenient.

The front desk is literally just that - a person sitting at a standard desk - and the keys hang directly behind the receptionist on hooks. The keys are on huge key rings. Guests are encouraged to leave keys at the desk during the day, as they are very heavy to carry around. Although technically the front desk is manned 24/7, on multiple occasions we came back to the hotel to find that the receptionist was either up on one of the floors, or away from the desk temporarily. So there is the theoretical risk of someone just walking in off the street and taking your key (which is marked clearly with the room number) and helping themselves to your room. In fact this is exactly what we did one night when we couldn't find the receptionist - we helped ourselves to our key hanging behind the desk. So not such a high score for security.

The other issue is that the shower recess is tiny, and water leaks out onto the bathroom floor during showers.

But on the positive side, the staff were lovely and helpful, breakfast is decent, the rooms are new and clean, and the location is good for Lido, if you want to avoid the high prices of hotels on the Venice Islands.

For us, the pros outweighed the cons. We would recommend it as a pleasant stay.

Stayed: May 2014, travelled as a couple
2  Thank Busy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

Really great location on the lido, spacious and relaxing after the hussle and bussle of the city, for us it was the perfect balance half beach holiday and half city break.
The hotel is friendly and really helpful they even made phone calls to find out where my boyfriend could get a decent shave ! immaculately clean , comfy bed with the most comfy pillows ever !
A really good deal , and just a 10 min easy trip to Venice during witch you see some beatifull sights

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank anniesherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Giardinetto

Address: Piazzale Santa Maria Elisabetta 3, 30126 Lido di Venezia, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Lido di Venezia
Amenities:
Free Breakfast Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Lido di Venezia
Price Range: £56 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Giardinetto 3*
Number of rooms: 13
Official Description (provided by the hotel):
Completely renovated in March 2013, Hotel Giardinetto is situated on the peaceful island of Lido di Venezia and enjoys an enviable position. The lagoon view makes it an enchanting place to spend a relaxing or business holiday in the famous floating city, Venice. Hotel Giardinetto is centrally located in front of the terminal navigation and only 10 minutes by boat from Piazza San Marco and is easily accessible from all other major attractions.
 The hotel offers to guests a stylish and functional to the needs of both individuals and groups who want to take advantage of Venetian hospitality. The friendly and attentive staff is at your disposal to satisfy all your needs for leisure or work. Parking place, upon availabilty at Le Ville del Lido Residence. ... more   less 
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Also Known As:
Giardinetto Hotel Venice
Hotel Giardinetto Province Of Venice, Italy

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