Booked this through the terrible company (unfortunately in hindsight) .com- who still are not giving us our money back.
Anyway, after two connecting flights, and two bus/shuttle rides AND a water taxi to the Hotel Byron (almost 20 hours or traveling), we arrived only to be told "We have no reservations at all under your name"- when I had printed confirmation papers in my hand. The desk clerk could have cared less, and we were forced to pay (almost DOUBLE our reserved online price) for one single room for one night's stay. The hotel had no openings for rooms beyond this, so we were forced to walk around the city the next day, dragging our luggage, in hopes of find a available and affordable hotel.
To ad insult to injury, upon trying to get my money back from .com (the prebilled us), hotel byron has told them, "oh no, we had their reservations, and they stayed those nights", which is unbelievable.
DISHONEST hotel- stay away.
We ended up staying the last two nights at the ALBERGO GIARDINETTO VENEZIA which was GREAT! Not fancy, but not a dump, the staff was so good to us, and the continental breakfast was really decent too and had a decent variety. This hotel was about HALF the price of the Byron, and right next to the water taxi floats (therefore, much more convenient)!
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- Also Known As:
- Byron Hotel Venice
- Byron Hotel Province Of Venice, Italy