It is not easy to write a negative review but the Hotel Petit Palais leaves one with no choice. It is absolutely the worst hotel we could have chosen. The rooms are small and dirty (we have photographs of the room we stayed in with stains on the carpets and walls and dirty dirty bathrooms). The heating in the room does not work at all. We were forced to sleep with 5 blankets and our woolens despite the heater in the room functioning at it full strength. The breakfast is horrible. The bread is just reheated and served every morning. All the fruits are canned and taste incredibly synthetic and artificial. And the cheese is just of one sort every morning and that too very ordinary and tasteless - in Italy, the land of the greatest cheeses at that. The juice is also from some can and totally inedible because of how sour it is - honestly we have never tasted such a horrible breakfast anywhere in Europe. The staff is unfriendly and unreasonable. When we asked for our room to be changed because of how dirty the room given to us was, one of the directors of the hotel, who also sits at the front desk (due to shortage of manpower at the hotel apparently), showed little interest in helping us out. He kept staring at his computer and showed no inclination to sort out our problem at all. Their attitude, on top of the horrible state of their rooms and the hotel makes us certain never to return here. The hotel does not operate through the year, we were told, and only opens during peak season. We were there during the Carnevale and the rooms all had a stale, musty smell (we checked 5 rooms before finally taking ours). Maybe due to the fact that they have very low occupancy, they do not bother to take care of their hotel in the manner they should. Also, wifi is not free. And, please do not trust the photographs of the hotel you see on their website. They have obviously been taken by a very talented photographer. This is an old hotel with just some very surface level changes attempting to pass off as a very modern, boutique hotel. All in all, it was a very sad experience, every one of the 5 days we stayed here. And to think, we were on our honeymoon!!!
- Official Description (provided by the hotel):
- The Hotel Petit Palais Hotel Petit Palais rises from a modern-looking building with facades made of travertine marble. It's situated in Venetian Lido, the island which divides the Sea (on which the Hotel overlooks) from the Lagoon. Beyond this, it's only 15 minutes by boat far from Piazza San Marco, the Center of Venice and 1 minute by walk far from the 'Mostra Internazionale del Cinema di Venezia'! ... more less
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- Also Known As:
- Petit Palais Hotel
- Hotel Petit Palais Province Of Venice, Italy