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Triple Play Resort Hotel & Suites
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Reviews (196)
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92 - 97 of 196 reviews
Reviewed 3 July 2014

Stayed with husband and 2 children in the King Kids' Suite--a very nice setup with bunk beds in a separate space for the kids. Great location for Silverwood Theme Park, just a few minutes away. Spacious room, clean and comfortable, very nice bed. The staff was friendly and helpful. Breakfast was plentiful, varied, and continually and promptly replenished, but the offerings were decidedly downscale: instant oatmeal, powdered eggs, flimsy plastic cutlery, mediocre coffee. (The instant pancakes were a nice touch, though.) I thought it was overpriced for rural Idaho, and my suspicion was confirmed the following night when we stayed at a different hotel (different chain) in a different city (a real city), where the suite was 50% larger and the breakfast much nicer while the price was 1/3 lower.

  • Stayed: July 2014, travelled with family
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Thank Nevet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

For hotel breakfasts, they do a good job. Triple Play was fun for the grandkids. The staff was very friendly and helpful on all 3 nights of our stay. The elevator is slow so used the stairs a lot. The only pool is a Triple Play so that is an extra cost if the kids want to swim. We were really glad we decided to stay at this location for our vacation. It eliminates many of the annoying stop lights between Coeur d'Alene and Silverwood which is a plus.

Room Tip: 2nd floor which is the main floor, allows you to avoid the elevator.
  • Stayed: June 2014, travelled with family
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Thank LeonNoel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

We could not have been more pleased with our visit. My two sisters and I were joined by all of our grandchildren for our "Grandmas' Weekend" in Spokane. We combined our hotel with the two-day pass for Triple Play. Everyone we came in contact with treated us with hospitality and kindness. The (mostly young)people who worked in all areas of Triple Play were courteous and encouraging to the children. The rooms were beautiful and very clean. It was great having a refrigerator and microwave in the room. The breakfast was even better fare than most, having greater variety. They even gave us an extra bag of food for later. We used the dining room to bring food in for lunch and dinner. Although the room/Triple Play passes may seem pricey, it was an excellent deal when you consider all we got for our money. We can't wait to return for Grandmas' Weekend next year!

  • Stayed: June 2014, travelled with family
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Thank Becky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

This place had me worried with an attached water park and arriving on a Friday evening that we would be blown away with noise!. Not so. We got a 4th floor room and it was quiet and had all the things we needed. Refrigerator, microwave, and TV. Great beds and clean bathroom made this the perfect stay.

Room Tip: Choose the 4th floor.
  • Stayed: June 2014, travelled with family
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1  Thank deancoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

I expected a lot more from this hotel for the price I paid. I was travelling with my wife, infant and parents. I booked two rooms. My little boy who is at the crawling stage has this uncanny ability to find anything left on any floor. On this stay he turned up some staple imbedded plastic, a pencil and some old pizza toppings. Mostly this upsets me as whatever he finds he puts directly into his mouth and he chokes pretty easily. When brought to the attention of the front staff they did offer to send housekeeping but didn't seem very sympathetic and at that stage we had already cleaned the hazards in the room ourselves.

The added $15 per adult fee for the pool was a bit of a let down. At almost $200 a night I would think the pool fee had already been added in. Topping the evening stay off was a group of kids running up and down the halls until midnight. Kids will be kids but the walls seemed to let every nuance of sound in to keep us up...

Room Tip: Choose a room in a different hotel.
  • Stayed: May 2014, travelled with family
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Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Triple Play Resort Hotel & Suites, responded to this reviewResponded 27 June 2014

Dear James K,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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