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“OMG the staff is wonderful”
Review of Candlewood Suites

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Candlewood Suites
Ranked #10 of 24 Hotels in Idaho Falls
Certificate of Excellence
Jackson, Wyoming
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“OMG the staff is wonderful”
Reviewed 12 April 2011

We like to drive to Idaho Falls from Jackson every few months to get out of town, shop and go to the movies. This was our 3rd stay at the Candlewood. We originally choose this hotel on line only because they allow pets. We keep coming back because they allow our dog and are so nice! Everyone that we have encountered has always been pleasant and happy. Candlewood must treat the employees well because it shows that they enjoy being there. Kudos to all and we look forward to coming back next month.

  • Stayed April 2011, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Reinhardt416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauraballard, General Manager at Candlewood Suites, responded to this review, 19 April 2011
Thanks so much from all of your Candlewood Idaho Falls Team! We really appreciate you and look forward to your next visit! Laura
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177 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Los Angeles, California
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 March 2011

Greeted and upgraded for Platinum Status. I can't say enough good things about this property and the staff running it. First off, this does not have a free b-fast but it does have a very reasonable "Candlewood Cupboard" where you can purchase items to cook in your room. The staff is one of the the most polite and friendly bunch of folks I have EVER met on the road and have great suggestions for any questions about whats good locally. The manager is a movie fan and has an A+ taste for good movies which are free to check out and play in the rooms. Room are a bit small but location is riverfront to the Snake River and brand new. Internet is one of the fastest I've seen lately and will let you connect to VPN and stream Netflix. There are no restaurants in walking distance yet but they are being built and opening soon from what I see from my room. One very small complaint would be the soaps and shampoos (no skin conditioner at all) are pretty bad so bring your own if you are picky. Idaho Falls has great Intercontinental Hotel properties and this is at the top of the list, second stay and will be back again!!!! A must at a $99.00 to $120.00 range.

  • Stayed March 2011, travelled on business
    • Value
    • Location
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Helpful?
Thank jeffdblak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauraballard, General Manager at Candlewood Suites, responded to this review, 3 April 2011
We love our Priority Club Platinum Members! Thanks so much for the great input, we really appreciate and value your review! We are very excited about the new resturaunts "Buffalo Wild Wings" is opening soon, hopefully in time for your next visit. Thanks again. Have fun! Laura
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Laguna Beach, California
Level 4 Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 December 2010

The front desk was exceptional. The Location was easy to get to and quick access to the interstate and downtown. The rooms were very clean, and the beds were comfortable, with a good mix of firm/soft. The pillows were slightly too soft for my liking but there was a note on the bed that if we wanted firmer pillows to just call. So my fault. There is free access to laundry, they have current DVD's that you can borrow, and a reasonable priced cupboard. The hotel is also pet friendly which was a plus for us as well.

  • Stayed November 2010, travelled as a couple
    • Value
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Helpful?
Thank dlist25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauraballard, General Manager at Candlewood Suites, responded to this review, 13 December 2010
Thank you ! Thank you! Thank you! We really appreciate your review! Thanks for staying with us. We have the best guests! Laura
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Calgary, Canada
1 review
Reviewed 25 November 2010

We got stranded in Idaho Falls during a snow storm and stayed in the Candlewood Suites on our second night, when they closed the interstate. Kevin let us check in early and gave us fantastic service throughout. It is very pet friendly and will definately be our first choice when staying in Idaho Falls. My only wish would be for them to offer a king bed, but this would not hinder my decision to stay here again. It was great having a full size fridge and a kitchenette. I would also recommend Papa John's Pizza - if you want something delivered.

  • Stayed November 2010, travelled as a couple
    • Value
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Helpful?
Thank missy092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lauraballard, General Manager at Candlewood Suites, responded to this review, 1 December 2010
Thanks, we're glad we were able to help get you out of the storm. We appreciate the great comments and your stay with us. Safe Travels, Laura
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Boston
Level 6 Contributor
346 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 4 October 2010

We stayed here after visiting the Craters of the Moon National Monument. We were very impressed by this hotel. You can check out movies to view in your room. We loved the "candlewood Cupboard" where you can buy items for use in your room. The rooms were superb. It was like being at home. I can not say enough about the front desk guy that we checked in with. His name is Derek. We was so helpful and nice. He is awesome. Many hotel staff personal could learn a lot from this guy. He is customer service 100% I hope manegment sees this and passes along our comments. If we ever venture in the area again, it will be Candlewood for our stay.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank 63impala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marotel L, Public Relations Manager at Candlewood Suites, responded to this review, 7 May 2013
Thank you so much for your comments and feedback. We are so glad you enjoyed your stay with us and your time in Idaho. Derek is a fantastic employee and we are glad he is still part of our team! We hope to see you again soon!
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Florida
Level 5 Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 August 2010

This extended stay hotel is reasonably priced and provides good value. The rooms were clean and spacious, the beds comfortable, and the location was convenient. My room overlooked the Snake river and it was pleasant to watch the waterfowl from the balconey. They did not provide breakfast, but the room has a complete kitchenette with a full size fridge. So having something to eat was not a problem. A wonderful touch for me was being able to do my laundry and more so because it was FREE. The staff was pleasant and helpful

Stayed July 2010, travelled with friends
Helpful?
Thank Pineaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marotel L, Public Relations Manager at Candlewood Suites, responded to this review, 7 May 2013
Thank you so much for taking the time to review us in Idaho Falls. We are so glad you enjoyed your stay and were able to take advantage of so many of our amenities. We hope to see you again soon- Thank you again!
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Bucks
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 July 2010

This hotel must have been designed by somebody who knows just what the traveller requires. Could not fault anything. There was even a packet of popcorn in the microwave with a note with it for you to enjoy it with your free movie!!

  • Stayed June 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank ryton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marotel L, Public Relations Manager at Candlewood Suites, responded to this review, 7 May 2013
Thank you so much for being our guest and taking the time to let other travelers know about your stay. We appreciate the feedback from our guests and hope to see you again at the Candlewood Suites! Thank you!
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Additional Information about Candlewood Suites

Property: Candlewood Suites
Address: 665 Pancheri Dr, Idaho Falls, ID 83402-3963
Phone Number:
Region: United States > Idaho > Idaho Falls
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Idaho Falls
#4 Romantic Hotel in Idaho Falls
#10 Family Hotel in Idaho Falls
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Our extended stay hotel is located across from the Snake River Landing Area, just minutes from local attractions and businesses.Travelers who are visiting Idaho Falls for leisure can enjoy the close proximity of the Snake River to our extended stay hotel. The Snake River Greenbelt, the Falls and a variety of local parks are great for exploring nature. The Museum of Idaho, the Idaho Falls LDS Temple Visitor's Center and the Taurphaus Park Zoo are also a short drive from our hotel. For those who love to shop, Snake River Landing and the Grand Teton Mall are both nearby.Our Idaho Falls hotel's location is perfect for those in town for business or relocation. Nature's Path, Mountain View Hospital, Eastern Idaho Regional Medical Center, Idaho Falls Surgical Center and many other businesses are just minutes away. Each of our guest suites features an executive work desk and free high-speed Internet access to help you conduct business while you are on the road.Guests of our pet friendly extended stay hotel in Idaho Falls can enjoy fully equipped private kitchens, complimentary guest laundry facilities and a 24-hour fitness center. The Candlewood Cupboard in the lobby offers a variety of food and sundry items for purchase. During your next extended stay in Idaho Falls, consider our hotel home. ... more   less 
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Also Known As:
Candlewood Hotel Idaho Falls
Idaho Falls Candlewood Suites

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