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“Great Stay”

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Hilton Garden Inn Idaho Falls
Ranked #5 of 24 Hotels in Idaho Falls
Certificate of Excellence
GreenLeadersBronze level
wyoming
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Stay”
Reviewed 25 November 2012

We stayed at the HGI for 2 nights - one on the outbound and one on the inbound from an out of town flight. Both stays were positive. Great front desk folks who did what you asked (wake up call/airport shuttle). On the return - we arrived late to IDA and shuttle driver went out of his way to help us find a place to feed 3 hungry kids!
Will stay again

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jhskier1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 30 November 2012
JHSkier1 ~

Thanks so much for taking the time to write the review! We love to hear what our guest have to say. We are glad that you enjoyed your 1st visit that you ended up staying with us again on your flight out.

Thank you for the kind words about our staff. I will make sure and let them know you appreciated their help.

We look forward in having you a guest again the next time your travel needs bring you to Idaho Falls.

Take Care!
Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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827 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • Dutch first
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English first
Amsterdam, The Netherlands
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 25 November 2012 via mobile

Location is nothing spectacular. Rooms are basic but sufficient, though no great sound isolation.

Upon arrival the front desk told us that breakfast could be better used out side the hotel?! At checking out, the restaurant was filled with quests. So we didn't understand the front desks comment.

The house keeping knocked at 8 am twice within 5 minutes on our door to clean the room. What kind of service is that? Especially at that time...

Overall, a clean place that's oke to use for traveling through. Though I think there might be better places in town for less money.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 120Sebastian1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 25 November 2012
Thank you for taking the time to write a review. This gives us direction on improvement. We are glad you found the location to be spectcualar.

We do have the Great American Grill that serves a great breakfast located inside the hotel. Also I will check with our housekeepers because they usually don't start cleaning rooms until 9am.

Other than that I hope you enjoyed your stay in Idaho Falls.

We hope that when you come back to Idaho Falls that you will give us another chance.

Take Care!
Angie Mago
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eagle Point OR
1 review
Reviewed 23 November 2012

You can't beat their friendly service & party accommodations on their beautiful outdoor patio filled with flowers everywhere, while the fall evening is lit up by miniature lights & warmed by one big fireplace with a roaring fire & gas heaters nearby. I had the delight of working with Taryn Wolf to plan a Surprise 80th Birthday Party for my husband for 52 people. She & her staff arranged everything so perfectly, that it was a huge success & I'm still receiving thank you notes from some of our out of town guests. They raved about the delicious food, great beds & comfortable rooms with balconies over looking the Snake River! They loved it all! Our dining experience was enhanced by Taryn's attention to detail which included beautiful table decorations playing up my husband's interests of golf, fishing & world travel! I'm grateful to Idaho Falls' Hilton Garden Inn & Taryn with her staff for making this incomparable once in a lifetime experience everything I'd hoped for & more!

Room Tip: Don't miss their fantastic breakfast buffet!
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GiGi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gorokan, Australia
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 November 2012

Stayed one night while on way to Utah in a King Bed Deluxe river view room. Absolutely no complaints comfortable bed with ample convenient parking, great Bar and food was nice.

Check out was a breeze and staff excellent.

Room Tip: Stay river view if you like sitting on your balcony. Might even see the migrating Canadian Geese (at...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redexcels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 19 November 2012
Redexcels ~

Thank you for taking the time to write a review. We enjoyed having you as a guest. We are glad you found our garden sleep system beds to be comfortable.

We look forward in having you as a guest the next time your travel needs bring you through Idaho Falls.

Take Care!
Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sun Valley, Idaho
Level Contributor
117 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 November 2012

The front desk staff were very efficient and pleasant to deal with and made a great local restaurant recommendation. The full breakfast and omelets were great and it is easy to eat healthy or hearty. Great location and exterior features, too bad it was cold and snowing when I visited.

Room Tip: River view rooms are very nice with small balcony.
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  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank retired_early_51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 8 November 2012
retired_early_51

Thank you for taking the time to a review! We appreciate the kind words about our front desk agents. I would have to agree with you... I think we have the best team in Idaho Falls. It looks like you were able to enjoy a great breakfast at the Great American Grill.

We look forward in seeing you again the next time you are in Idaho Falls.. (Maybe when it isn't snowing)

Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 23 October 2012

We stayed here for one night in September on a driving holiday. We had a King Bed Deluxe with River View on a Bed and Breakfast deal.
I have to say up front that I am a fan of the Hilton hotel chain. My expectations are that we will stay in good quality accommodations and that the service will be good.The Hilton Garden Inn Idaho Falls exceeded these expectations easily.
The hotel itself is modern, bright, spacious and spotlessly clean. The reception staff were professional, friendly, efficient, knowledgeable - I can't suggest any way their performance could have been improved.
The room was large, bright, clean (very important!) with a huge comfortable bed. We had a great night's sleep. We had booked a room with a balcony and this had a very attractive view across the river, over the exterior patio which had an outside fireplace and looked to be great fun.
I took the opportunity to use the guest laundry (always welcome) while my husband used the gym. He was very happy with the gym. There was also an attractive pool with full length windows letting in lots of light, but unfortunately we didn't have time to enjoy this either.
We walked to a local restaurant (Jalisco's) which was less than 10 minutes away. I hope to get round to reviewing it separately but, in case I don't, it was great! Extensive menu, friendly staff, very tasty food and remarkably inexpensive.
All in all, the hotel provided a little oasis on our journey and gave us an opportunity to relax in very pleasant surroundings. We agreed that, if we travelled through here again, we might stay for 2 nights another time to make use of the extensive facilities that we saw.
In the morning, although we could have had a cooked breakfast under our deal, we both just had toast / coffee / cereal (still full from the night before!) which was fine for us.
If you need to stay in Idaho Falls I would thoroughly recommend this hotel.

Room Tip: We felt the River View with Balcony was well worth the supplement.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrssandgrounder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 29 October 2012
Mrssandgroundermrssandgrounder

Thank you for taking the time to write a reveiw about our property. We appreciate the comments you had about our property. We are glad you had an Excellent stay and look forward in having you as our guest again the next time your travel needs bring you to Idaho Falls.

Take Care!
Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 October 2012 via mobile

I have stayed here several times the last few weeks and the hotel itself is very nice. I dd make the mistake of eating dinner here tonight and it was truly terrible. I would recommend going any ware else for your food.

Stayed October 2012, travelled solo
Helpful?
Thank Louise40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Idaho Falls

Property: Hilton Garden Inn Idaho Falls
Address: 700 Lindsay Blvd, Idaho Falls, ID 83402-1822
Phone Number:
Region: United States > Idaho > Idaho Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Idaho Falls
#4 Green Hotel in Idaho Falls
#5 Romantic Hotel in Idaho Falls
#6 Business Hotel in Idaho Falls
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Idaho Falls 3*
Number of rooms: 119
Official Description (provided by the hotel):
At the Hilton Garden Inn - Idaho Falls hotel, you'll find everything you need including complimentary high-speed Internet and remote printing provided by PrinterOn® in all guestrooms and lobby areas. The Hilton Garden Inn - Idaho Falls, Idaho hotel is certain to please the busy executive or leisure traveler. Our hotel is just minutes away from downtown Idaho Falls and within walking distance of several fine restaurants and shops. In addition we are conveniently located near many area businesses, including Areva, Idaho National Labs, and Century Link. ... more   less 
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Also Known As:
Hilton Garden Inn Idaho Falls Hotel Idaho Falls
Hilton Idaho Falls

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