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“Just simply an amazing facility that is great in Value and comfort and the greatness of the facility overwelms you.”

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Hilton Garden Inn Idaho Falls
Ranked #5 of 24 Hotels in Idaho Falls
Certificate of Excellence
GreenLeadersBronze level
Lloydminster, Canada
1 review
“Just simply an amazing facility that is great in Value and comfort and the greatness of the facility overwelms you.”
Reviewed 15 April 2013

Check in was fast, my credit card would not work and the girl at the front held the rooms until I arrived and had time to call my credit card. once we arrived the rooms were amazing and large, we rented a suite and normal two doubles for the kids and they were connected and the over all experience was just amazing to finish up our drive back to alberta.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matthew b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 17 April 2013
Matthew B ~

Thank you for taking the time to write a review! We are glad you enjoyed your stay with us and that the staff took care of you.

We hope to see you again the next time your travel needs bring you through Idaho Falls.

Take Care!
Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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857 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
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English first
Colorado Springs, Colorado
Level 6 Contributor
127 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 April 2013

Stayed here a couple times, and each time got the sense that the staff just didn't get the idea of customer service. They are fine with the normal day-to-day stuff, but throw them a curve or ask for a favor, and they have no clue in my opinion. I was exceedingly disappointed in how they handled a request for an additional complimentary breakfast coupon during a visit in January for a group of Hilton HHonors Diamond/Gold members, plus a new employee. You'd have thought we'd asked for a million dollars. We called up the street to a different hotel and were welcomed with open arms, and only then did they relent and offer a breakfast coupon for our new guy. And it came with a snotty admonition that "the only reason we're doing this is because you have four rooms for the full week..." Whatever. We could have lied and said we had 2 people in one of our rooms, but we took the high road and told the truth. That was just one of several examples of their attitude. I now stay up the street at the Residence Inn where I am treated as if I am actually welcome there.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Walorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 15 April 2013
Walorado ~

Thanks so much for taking the time to write a review. We appreciate the feedback as it gives us direction on improvements. We value your loyalty. I understand you didn't feel that way and would love to talk to you. I can be reached at angela.mago@hilton.com.

We do hope that you will give us another chance the next time your travel needs bring you to Idaho Falls.

Take Care!
Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 6 Contributor
448 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 8 April 2013 via mobile

My husband and I have stayed in several of the hotels in the area. This one by far exceeded our expectations. The hotel is clean, modern, and feels new. The room was well kept, so comfotable, and nice. The view from our room was great and overlooked the water. The staff were friendly and helpful. Thank you so much for a great trip, Hilton!

Stayed April 2013, travelled as a couple
Helpful?
Thank Misty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 12 April 2013
Misty K ~

We are glad you enjoyed your stay with us. We love hearing from our guest and the experience they have while staying with us. We look forward in seeing you again the next time your travel needs bring you back to Idaho Falls.

Take Care!
Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 2 April 2013

The Hilton Garden Inn at Idaho Falls is great. It is right on the river, has a great patio, the restaurant was excellent, beautiful place. The workout room was great with quality equipment, the kids enjoyed the pool. The staff was very friendly.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Challis, Idaho
Level 1 Contributor
3 reviews
Reviewed 1 April 2013

A friend and I stayed for a conference in the hotel. Our rooms were clean, comfortable and quiet. The food was wonderful. The staff was very kind and helpful. Definitely will be staying here in the future.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lani R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 2 April 2013
Lani R ~

Thanks so much for your review! We love hearing from our guest. We hope that you enjoyed your conference...

We are glad that our were clean and that you were able enjoy your stay!

We look forward in seeing you again..

Take Care!
Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Idaho
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 March 2013

My favorite in Idaho Falls and I've stayed there many times. They do a great breakfast. You have a great view of the river and the LDS Temple across the river. It's a good hotel and a good value. The rooms are very clean and the staff it friendly. We had one loud A/C-Heater unit once but on the whole we really like it there.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hecowemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 1 April 2013
Hecowemom ~

We are so glad our property is your favorite in Idaho Falls. We appreciate your loyalty. I would have to agree with you about breakfast.. I especially love the daily specials that our chef's put together.

We look forward in having you as a guest again the next time your travel needs bring you to Idaho Falls.

Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level 5 Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 March 2013

Stayed three nights March 17th through 21st on business. Facility is bright, clean, modern with very nice public spaces. Room was very comfortable, clean. Beds are great. TV had an issue and they had Maintenance there within 5 minutes and fixed promptly.

Breakfast isn't included which for the price I believe it should include at least a continental breakfast but that would be my only negative comment. Would stay here again without hesitation.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yesguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this review, 25 March 2013
Yesguy -

Thank you for your kind review! We love hearing from our guest. We appreciate your business and were glad that you found your stay to be comfortable and the room to be clean. We take pride in our property.

We hope to see you again soon the next time your travel needs bring you to Idaho Falls.

Take Care!
Angie Mago
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Idaho Falls

Property: Hilton Garden Inn Idaho Falls
Address: 700 Lindsay Blvd, Idaho Falls, ID 83402-1822
Phone Number:
Region: United States > Idaho > Idaho Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Idaho Falls
#4 Green Hotel in Idaho Falls
#5 Romantic Hotel in Idaho Falls
#6 Business Hotel in Idaho Falls
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Idaho Falls 3*
Number of rooms: 119
Official Description (provided by the hotel):
At the Hilton Garden Inn - Idaho Falls hotel, you'll find everything you need including complimentary high-speed Internet and remote printing provided by PrinterOn® in all guestrooms and lobby areas. The Hilton Garden Inn - Idaho Falls, Idaho hotel is certain to please the busy executive or leisure traveler. Our hotel is just minutes away from downtown Idaho Falls and within walking distance of several fine restaurants and shops. In addition we are conveniently located near many area businesses, including Areva, Idaho National Labs, and Century Link. ... more   less 
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Also Known As:
Hilton Garden Inn Idaho Falls Hotel Idaho Falls
Hilton Idaho Falls

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