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“24 hr pool”

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Best Western Plus Cottontree Inn
Ranked #6 of 24 Hotels in Idaho Falls
Certificate of Excellence
Reviewed 17 August 2013 via mobile

Good size room, excellent location right off the highway.
The Fresh cookies at the front desk were a hit with the kids after swimming.

Breakfast was the worst we've had at any hotel before. We got down at 9am and there were two burnt eggs left. No sausage left, waffle mix was gone and it was going to be 15 mins for more. Bagels were empty too. When we were leaving that's when food was topped up

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank alitrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 21 August 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
I am sorry to hear that breakfast was not ready for you when you came down, I am glad that you liked the 24hr pool and fresh baked cookies.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (608)
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437 - 443 of 608 reviews

Reviewed 16 August 2013

The Cotton Tree Inn is conveniently located. Our room was comfortable, clean and quiet. The breakfast was good with several choices. The check-in staff was very friendly and offered several dining suggestions.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 21 August 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2013

Stayed here during a family road trip. We booked 2 rooms. Both were clean, quiet and comfortable. Service was good. Breakfast was also good and included eggs, sausage, hash browns along with the usual assortment of cereals, breads, juice, etc.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 21 August 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff and Breakfast.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2013

Excellent property, easy access to and from freeway and major arteries. Lots of near-by restaurants. The hotel was quiet and very senic location, beds were awesome, hotel was clean, clean, clean. Full hot breakfast was provided with a great selection. WiFi was good for a hotel property, with very easy connection.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Arden H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 21 August 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2013

We only stayed one night but we enjoyed it. The room was quiet, we stayed on the second floor. It was no problem taking our luggage up the stairs. The bed was comfortable.
Breakfast in the morning was very good, we came away happy.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DS1828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 21 August 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our breakfast.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2013

A super place to stay it is clean and quiet. The breakfast is better than most. We really enjoy the heated indoor pool and exercise room. There are many places to eat nearby from inexpensive casual to finer dining establishment. The View of the Snake River and the LDS Temple also add to the atmosphere. Highly recommend to all. A great value for the money.

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank WyominCowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 21 August 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our breakfast and our heated indoor pool and also the close location to the LDS Temple.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2013

Our room and bathroom were cleaned except the maid forgot to vacuum the carpet especially behind chairs. Found lots of dust. The room was quiet as traffic noise went, but people upstairs constantly walked back and forth with lead feet! Bed was comfortable except the sheet was way too short we kept pulling it from each other. The scrambled eggs were cold and tasted artificial. Close to the river walk, falls, Outback and Dennys.
The elevator floor and carpet needed cleaning!

Room Tip: Ask for a room towards the back that faces a business that is no longer.
  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gemgirl612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 8 August 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
I am sorry to hear that the room carpet was not cleaned and the breakfast eggs were cold.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cottontree Inn

Address: 900 Lindsay Blvd, Idaho Falls, ID 83402-1818
Phone Number:
Region: United States > Idaho > Idaho Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Idaho Falls
#9 Romantic Hotel in Idaho Falls
#9 Business Hotel in Idaho Falls
Price Range: £89 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cottontree Inn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Plus Cotton Tree Hotel Idaho Falls
Best Western Idaho Falls
Idaho Falls Best Western

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