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Best Western Plus Cottontree Inn
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Reviews (654)
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All reviewscotton tree innoutback steakhousebest westernsacross the streetnice hotelroom was cleanopen hourswould stay here againpool and hot tubgreat breakfastthird floorwafflesthe riverstaff was friendlyfresh cookieshash brownsoff the highway
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461 - 466 of 654 reviews
Reviewed 14 December 2013

Good clean hotel. Next to river. Close to food and downtown. Hot cookies every night. Free internet. Free snacks for BW rewards members. Free news paper every day. Reasonable breakfast. Very nice beds and wake up service.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank richardpZ8202ID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 23 December 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff. I glad you enjoyed the indoor Heated pool and Hot tub, Cookies, Newspapers and the Rewards that we give to our Elite Members. You are the ones that our Brand a success.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

Nice Place. Check-in was a breeze, and the staff was friendly.

I had a King room. Very Clean, including the Carpets. Bed was a bit on the soft side, but comfortable.

Flat Screen with 70 Channels, and a great picture. Fridge, but no microwave. Large work desk with good lighting, and plenty of electrical outlets for computer & chargers. Outlets in the lamps next to the bed too.

Good heat. I had to keep the heat high, because it was below 0 outside, but it was comfortable.

Good size bathroom with good water pressure and a good amount of hot water. Towels were new looking, but stiff & scratchy.

Breakfast was excellent, with a large variety. Nice Business Center & Guest Laundry.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JimDavisHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 13 December 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff. We do have microwaves available at request. I will also look into why your towels were stiff and try to get this corrected.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

This hotel looks fairly new and is very clean and friendly. They even have a window scrapper to loan you when things freeze up. The breakfast was what you learn to expect for a Best Western Plus property. Since I really cannot stand those SYSCO round eggs that all the hotels seem to love to serve for breakfast, the addition of biscuits and gravy is a wonderful addition. I should probably give this place 5 stars, but after you stay in the Best Western Plus Abbey Inn in St. George which truly rates 5 stars, the best I can go here is 4. I would definitely recommend this place to my friends and family.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 13 December 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff. I glad we were able to help with the ice scrapers and we try to change our breakfast all the time. We are serving scrambled eggs, different meats, and biscuits and gravy. Thanks for your suggestions.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013 via mobile

This hotel was very comfortable and clean. It has great amenities and friendly staff. My stay encourages me to always look for Best Western Plus hotels. I gave 4 stars because the hotel does not have the pay In-room movies.

Stayed: November 2013, travelled with family
Thank Jeaniemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 13 December 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff. We are looking into possible Direct TV pay per view movies in the future.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Hotel and staff were very good. One of the better values you'll find in Idaho Falls. Bed, pillows, and amenities were above average; especially breakfast! The breakfast menu changed on the second morning of our stay.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded 13 December 2013

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff, I glad to see that you liked the changed breakfast menu daily, it helps when you stay multiple days.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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