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“Amazing service and cleanliness!” 5 of 5 bubbles
Review of Hampton Inn Idaho Falls At the Mall

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Hampton Inn Idaho Falls At the Mall
Ranked #9 of 23 Hotels in Idaho Falls
Certificate of Excellence
Eagle, Idaho
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing service and cleanliness!”
5 of 5 bubbles Reviewed 22 January 2014

Recently, my father was in East Idaho Regional Medical Center. We made an emergency trip to Idaho Falls and stayed at the Hampton Inn by EIRMC. The staff was so friendly and helpful, and very quick to accommodate our unknown schedule for future night's stay. The lobby was super clean, the rooms quiet, clean, and extra comfortable beds! I was impressed that they had ready-to-heat meals for purchase for guests to use in the room (includes a small fridge and microwave.) The front desk staff was very efficient and professional. And breakfast is included! Very impressive rates for such a nice hotel in this day and age.

Room Tip: West end rooms very quiet. Long halls; if handicap access needed be sure to ask.
See more room tips
  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shauna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, 16 April 2014
Thank you very much for taking the time to complete a review of our hotel. I am delighted that you enjoyed your stay with us and hope to have you as our guest in the future. Thank you for your business and wonderful comments. Very much appreciated.

Yours in Hospitality,
Kirk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

394 reviews from our community

Traveller rating
    250
    102
    23
    12
    7
See reviews for
136
92
28
105
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 January 2014 via mobile

We stayed here for New Years and was super impressed with Hampton Inn! This was our first time staying in a Hampton so we had our eyes open for anything that might have bugged us. Nothing, really.

The only thing - and it is a very small thing - we were let down was the hot tub and it's lack of bubbles. We could tell that a fuse was tripped in the breaker room because there was a faint beep from its direction. The tub was hot and the jets were running, just not the bubbles... We didn't tell the staff so this one was more out fault for not finding someone to fix it.

The breakfast menu for the 3 days we were there were actually pretty solid! Usually an omelette and sausage or potatoes in a buffet style continental line and the quality was what I expected.

The rooms were super clean and the sheets were modern and comfortable. The staff was very nice and knowledgeable.

Stayed January 2014
Helpful?
Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, 22 January 2014
Thank you for taking the time to review our hotel. Your kind comments are greatly appreciated and I am delighted that you enjoyed your stay with us. Please come back and stay with us again soon. All the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yelm, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 December 2013

Courteous staff and clean comfortable rooms make for an excellent travel experience whether for family or business trip. I have been staying here on a regular basis for over one year while in area and have never been disappointed. In fact, at the end of a tiring trip, I have come to rely on the high quality of service and caring I know will be delivered by the staff at Hampton Inn Idaho Falls.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kathryn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, 16 April 2014
Thank you so much for taking the time to complete such a wonderful review of our hotel. Our staff work very hard to ensure a quality experience with every guest and its great to read such wonderful comments.
Thank you again and we look forward to seeing you in the near future.
Kirk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, United States
1 review
5 of 5 bubbles Reviewed 17 December 2013

Very clean, and very modern. Felt very comfortable there. Even served small potato bar dinner in addition to the breakfast. Fitness center was small, no weights and only 1 treadmill. The staff was very helpful and polite.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Nathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, 22 January 2014
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. Our team strives for excellence every day and I am delighted that you enjoyed your stay with us. We look forward to seeing you again in the future. All the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Massachusetts
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

I booked this hotel at the last minute (during a cross-country drive) on a bidding site for a great price, and was worried when I had to drive away from all the hotels near the highway. I was worried even more when I saw it was next to the mall, but this hotel turned out to be one of the surprises of the trip.

The rooms were well decorated, and the room was superior to some 4* hotels I have booked in the past. The lobby was really well put together, and they even had soup, cookies, and fruit available in the evening along with the free breakfast in the morning (which was also pretty decent).

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank erk42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, 5 December 2013
Thank you for taking the time to review our hotel. Our staff work very hard to ensure a quality experience with every guest and its great to read such a wonderful comment. Thank you again and we look forward to seeing you in the future. Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Soda Springs, United States
1 review
5 of 5 bubbles Reviewed 3 December 2013

You always know it will be a great experience staying at a Hampton Inn! We appreciate that smoking rooms are available as it is getting harder to find these. The location of the Idaho Falls Hampton is perfect for us & the staff there is incredible.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, 5 December 2013
Thank you for completing a review of our hotel. I am delighted to hear that you enjoyed your stay with us. Our team strives for excellence every day and I am glad that we could accommodate you with a smoking room. Please come visit us again and make sure to spread the word about the Idaho Falls Hampton Inn. All the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Idaho Falls At the Mall

Property: Hampton Inn Idaho Falls At the Mall
Address: 2500 Channing Way, Idaho Falls, ID 83404
Phone Number:
Region: United States > Idaho > Idaho Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Idaho Falls
#7 Business Hotel in Idaho Falls
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hampton Inn Idaho Falls At the Mall 3*
Number of rooms: 79
Official Description (provided by the hotel):
Walking distance from fine shopping and dining at the Grand Teton Mall, the Hampton Inn Idaho Falls hotel gives you easy access to many local businesses, restaurants and popular local attractions. With both Yellowstone National Park and Jackson Hole Mountain Resort just a couple hours drive away, the hotel is the perfect starting point to begin your outdoor adventures. Great-value amenities including free WiFi, free hot breakfast, business center, suite shop, fitness center and indoor pool/whirlpool. 100% Hampton Guarantee. ... more   less 
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Also Known As:
Hampton Inn Idaho Falls Hotel Idaho Falls
Idaho Falls Hampton Inn

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