The location is beautiful. Once we checked in, we found our RV site, perched on the side of a hill a mountain goat couldn't negotiate. We returned to the office and after much hesitation was given another site. We then discovered the bathroom/showers were permanently closed and we hadn't been given the password for internet service. Back to the office. I then hooked up to the cable TV that they proudly advertise and got no reception. Back to the office, where I was told that they really don't have cable in the park and need to change their sign. I asked about the shower/bathroom situation and was told we would have to come up (steep hill) and use the pool facilities.
The place is run by teenagers who have no clue about customer service. It's a shame there are so many problems going on here because the RV park is nestled in a stand of pines and is gorgeous.
- Official Description (provided by the hotel):
- Sawtelle Mountain Resort offers room to fit any size and any budget. From a Single room to large 25 person groups. We have luxury family cabins for a party of 22 fully furnished. We have a large park for reunions with an indoor swimming pool, and spa. We have rentals of canoes and mountain bikes also. ... more less
- Reservation Options:
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- Also Known As:
- Sawtelle Mountain Hotel Island Park