My extended family and I have stayed at this hotel many, many times. This most recent experience will keep me from ever staying there again. First, we were overcharged for a Pet deposit by a day and have yet to wrangle the credit back. Second, we awaken each night with the sweet order of smoke in our room. It was so smokey that it woke two of us from sound sleep on 2 nights. We spoke to the front desk and we were told they knew about the problem the night before and had charged the people 250 bucks, but they didn't do anything for us. We were stuck in a smoke filled room. On our last day, it was so bad we got up at 4am and packed and left. We were assured that we would be contacted by the GM, but after we finally contacted her, she had no idea what we were talking about or the problems we had had. She assured us that we would be properly compensated for the trouble. One week later, there has been no refund of the overcharge or refund for any of the proper compensation. Its unfortunate as the management as changed at this hotel and it is on it ways DOWN!
- Official Description (provided by the hotel):
- Welcome to the Comfort Inn & Suites® hotel located just north of Interstate 84 at the Twin Falls exit in Jerome, Idaho. This hotel is close to many area attractions, including Perrine Bridge, Shoshone Falls and a variety of natural hot springs. This Jerome, ID hotel offers many amenities, including:Free weekday newspaperFree high-speed Internet accessIndoor heated pool and hot tubYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Business travelers to this Jerome, ID hotel will appreciate conveniences like our business center with copy and fax services, our meeting room and board room, and the state-of-the-art fitness center. All of our rooms are connected through interior corridors and include a flat-screen television with cable, refrigerator, microwave and desk. Additional amenities included in some of our rooms include sofa sleepers, whirlpool bathtubs and kitchen facilities. A guest laundry is also available.This pet-friendly hotel allows your four-legged friends to stay for a small fee.Whether visiting Idaho for business or pleasure, the Comfort Inn & Suites hotel's close proximity to scenic attractions and our friendly staff make us the perfect place to stay. ... more less
- Reservation Options:
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- Also Known As:
- Wingate By Wyndham Twin Falls Jerome Hotel Jerome
- Jerome Wyndham
- Wingate Twin Falls Jerome