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“Horrible Stay”

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Lava Hot Springs Inn
Ogden, Utah, United States
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Horrible Stay”
Reviewed 25 July 2012

This was the worst stay that we have ever had! We were in the Aladdin building, with our bathroom across the hall. At 2am somebody threw a beer can through our window, and it took more than 2 hours for the night guy to come clean up the glass and change our bedding as there was glass all over the bed. In the morning, the owner refused to listen to us and blamed the broken window on us, as well as threatening to charge us for the window. Will never stay there again. Horrible customer service and overpriced for what you get!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eden S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    58
    47
    16
    28
    55
See reviews for
49
90
6
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Hua Hin, Thailand
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 July 2012

We had issues with this place from the very start. We asked to see the room before we checked in and was told no matter what your paying for the room.
We dont refund your money no matter what. Parking is poor and we had to park a block away we was at the ( Aladdin ) the room smelled it was noisey and we felt unsafe. We asked for a Manager or Owner and was never given a name.
We will NEVER stay here again... They do have some great staff but beware of your safety.

Room Tip: Dont stay here
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank thai-mommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Shasta, California
2 reviews
Reviewed 15 July 2012

First off I will inform you , all of those people who know a good thing when they get there and those that don't ....

YOU have to be willing to let down any ideas you have of what all the spa expereince of modern times has been lately, when 5 star hotels lure you in with all the big promises and perhaps delivery of high expectations . This is an expereince with Real people and charming accomadations and alot of history. I have done alot of traveling and I have always enjoyed the very healing mineral waters right outside your door, a variety of pool tempatures. The river is running in the back of the property. You must realize that you are walking back through time when enter through the doors of this adorable hotel. Enjoy yourself and let yourself unwind.
Get ready and take a walk into european old world charm!

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tyla F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romeo, Michigan
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 July 2012

When staying at Lava Hot Springs be warned, the Lava Hot Springs Inn is a mixed hotel. The main inn part is alright and decent but the overflow hotel the "Aladdin" is a travelers worst nightmare. We were unlucky and stayed at the separate building the Aladdin, that was the worst hotel room we stayed in for a long time and was extremely over priced. We got no sleep, the room smelled, a train line ran near the hotel, the room was a total dump.

The pools are so so, yes they're hot springs water and healing...But the place is slightly run down and the pools at times can be crowded and at night some people tend to get drunk and rowdy.

The staff is very nice and friendly however.

Overall: If you stay here, make sure you get a nice room in the main building. DO NOT stay in the overflow buildings as they are total dumps. Also do not pay more than $60 a night or you will feel disappointed with the quality of the hotel.

Room Tip: DO NOT stay in the overflow building.
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank AXTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 June 2012

We stumbled on this place after noticing the name of the town on the map as we drove toward Pocatello, and really enjoyed our night there. The room (with private bathroom) was quaint and comfortable. There are a series of clean hot pools ranging in temperature from the unbearable to comfortable, offering everybody their choice. Friendly staff, relaxing experience!

Room Tip: Take one of the rooms with private bath. The additional cost is worth it.
See more room tips
Stayed June 2012, travelled as a couple
Helpful?
Thank Keith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 May 2012

This is a great place to stay. Friendly staff, comfy rooms, fresh air and quiet. The Inn has the best atmoshere. I will come back again and stay here. Thankyou Lava hot springs Inn for a great vacation.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lavabasset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 21 April 2012

me and my wife have come here 3 years in a row now and love it every year the first time we walked in and thought what the eff. Rooms with just a bed dresser and a few end tables, community bathrooms across the hall amd a homemade breakfast but our friends had rooms to so we decided to stay and two days later didnt want to leave

If your a prude looking for 5 stars go somewhere else but if you want a unique experience this is the place

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kodybreakssht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lava Hot Springs Inn

Property: Lava Hot Springs Inn
Address: 94 E. Portneuf Rd, Lava Hot Springs, ID 83246
Region: United States > Idaho > Lava Hot Springs
Amenities:
Free Parking Spa Swimming Pool
Hotel Style:
Ranked #7 of 7 B&Bs / Inns in Lava Hot Springs
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Lava Hot Springs Inn 2.5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Lava Hot Springs Hotel Lava Hot Springs

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