This was a most amazing experience. We had made reservations for a Wednesday night and then I had injured my hip and the Dr. wanted to see me for one more visit. I called and Elizabeth was so kind and compassionate to me. She changed the reservation to Friday with no problem. Because of my hip and my husband's bad knees it is very difficult for us to navigate the stairs. Nathaleen was so wonderful to us. She was so concerned about our comfort. It was an absolutely wonderful experience. Elizabeth, Nathleen and Riley were so kind, pleasant and accomodating. I can't say enough good about them. They truly understand customer service. The hot pools were wonderful. We felt so much better and rested really well after being in the pools. We will definately stay there again when we are in Lava Hot Springs. Thanks girls for such a wonderful experience.
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- Also Known As:
- Lava Hot Springs Hotel Lava Hot Springs