Inn America in Lewiston markets itself as a budget motel and for the price we paid to stay three nights on a summer weekend it wasn't so bad an experience. First impressions were average. Upon check-in we were greeted by a smiling young man. He asked for our name and credit card but failed to check photo I.D. and didn't give us an overview of hotel amenities (outdoor pool, breakfast hours etc.). When we arrived at the desk to check-in he was actually in a room behind the lobby doing what appeared to be laundry.
So up to our room on the third floor. The hallway had a strong odor of cigarette smoke and the odor never really went away all weekend, although the first night was definitely the worst. The bed was comfortable and the room was clean which is the most important thing.
Breakfast was a less than average experience. The first morning we went down they were out of coffee and we gave up waiting for them to provide more. The final morning they ran out of eggs, and took a while to provide more. When I went to the front desk to see if they were going to bring more eggs there was no one there, only a phone set up on the desk for you to call if they weren't there.
Lack of staff seemed to be an issue. The front desk staff were 'all hands on deck' and doing a bit of everything: checking guests in, checking guests out, answering the phone, doing laundry and making breakfast. Not sure about the housekeeping either as our room was not serviced at all during our three day stay, and we ran out of toilet paper on our final evening, resulting in my wife having to go to the front desk and ask for more. The lady smiled at her request and asked if we 'needed anything else'? Well we did, but toilet paper was a bare necessity and we left it at that.
Would I stay here again? Yes, if on a budget. The room itself was clean and satisfactory, but the smoking in the hallways and apparent lack of staff for each area of service were issues for us.
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- Also Known As:
- Inn America Lewiston Hotel Lewiston
- Hotel America Lewiston
- Motel America Lewiston