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“One of the worst I've ever seen!”
Review of Golden Oak Inn

Golden Oak Inn
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Golden Oak Inn
Ranked #7 of 13 Hotels in Lewiston
Reviewed 9 August 2007

The rooms are not at all as pictured. The carpet is shag, not having been cleaned for quite a while. The room smelled of smoke and filth. The bed was saggy, bumpy and not sure the sheets were clean. I couldn't even begin to think of staying there! The manager did refund my money. It was one of those places you should just pass right on by! Taxis were coming and going??? (Tells ya something!) and it looked like several Taxis actually had their offices on the property. I don't know how anyone can call this place clean or nice?

  • Stayed: July 2007, travelled as a couple
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3  Thank Motorcycler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 16 of 16 reviews

Reviewed 10 March 2007

I stayed on this propery for one full week. And did not find anything/see that others have talked about.
Rooms were very big and very clean. Price was resonable and I would definately stay there again.

  • Stayed: February 2007, travelled on business
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Thank teddc9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2006

If you enjoy the smell of a public restroom urinal after a long baseball game on a hot August day, then you will love the GOLDEN OAK INN located in Lewiston, Idaho.

Lewiston is a lovely town. Unfortunately when you first approach it from the south you will probably be greeted by a disgusting odor that will make you want to gag and cover your noise. At first you wonder if the dog made a mess or Uncle Larry ate too many burritos. But we don’t have a dog or an Uncle Larry, so it must have been the local paper mill. Downtown Lewiston doesn’t smell too strongly, but then of course, the Golden Oak Inn is located on the outskirts of Lewiston right across the street from the paper mill. Not only does this provide you with a lovely view of smoke stacks industrial buildings, but the smell permeates everything.

Of course the Golden Oak Inn is a 1 star kind of place to begin with. It’s just a bunch of run down buildings, dirty carpet and old furniture. I’m not one to spend the big bucks on a place to sleep, but this motel is the bottom of the barrel as far as acceptable accommodations go.

And of course do NOT expect any kind of service at the Golden Oak Inn. The only thing that this management cares about is the money. I think their motto is just pay the bill and shut up.

To summarize, if the Golden Oak Inn was PAYING ME $100 to stay a night in their hotel, I would decline and spend the night in my car. It’s cleaner in the car and smells a whole lot better, even with Uncle Larry in the back seat!

  • Stayed: August 2006, travelled with family
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4  Thank MrMoparIdaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoldenOakInn, Owner at Golden Oak Inn, responded to this reviewResponded 17 February 2007

This is in response to the post from a guest who stayed at our motel in Lewsiton.

Our policy from day one is to have all guest check out the room before we charge in case anyone has any objection to the size of the room or the condition. 9 out of 10 guest hasn't had any complaints but once in a while we do get guest who are particular about their accomodations. In such cases we try everything we can to accomodate but it doesn't always satisfy everyone. From management point of view, this motel is a budget hotel and we can't offer the amneties and services that other hotels provide. It is not a Hilton or Marriot by any means but a budget motel.

We allow pets in our property and have designated rooms. These rooms are not rented out to people without pets as people do have allergies to household pets.

As far as the complaint is concerned, we went and looked but didn't see any complaints filed by this guest with the management. We have property manager on-site and is always avaialble to provide assistance 24/7 whether it is related to amneties or anything that guest might need assistance with at odd hours. We have security in place and we provide a clean, secure, friendly, comfortable and low price accomodations to all guests.

We also have policy not to rent out the rooms to local residents. We understand that people travelling need their rest and we go out of our ways to provide the best budget price accomodations.

We do understand that there will always be complaints and we encourage every guest to talk to the front desk personal or on-site manager so the issue if any can be corrected and addressed in the shortest time possible.

It is our goal to have our guests come back to us because of the friendly service and the comfortable place to stay we provide however we do understand that there are some among many who stay with us that leave disappointed. This complaint could've been corrected had the guest reported this with any of our employees but we didn't get a chance to correct it right away and we seem to have lost one of our guests.

We have families come to stay with us as well as business folks. We have been the corporate account for a training academy for an institution is Lewiston and have met all criteria including cleanliness, accomodations, and services. Based on these fact, I firmly disagree with the comments made by this particular guest.

We have repeated guests that come to stay with us and have nothing but good things to say about the price they pay for the accomodations they get.

If you have any question regarding the above, please call the hotel with inquiries. Our motel is not just the place to stay, it is a restful retreat and a family oriented place to stay while en-route for business or lesiure.

We look forward to welcome you to our place and hope that you share your experience and your complaints with us and we will correct it. It is not just a promise, it is our goal to provide the best service in town for the price you pay.

Sincerly,

Golden Oak Inn Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2006

Pullman was full; we stayed in Lewiston instead. The Golden Oak had rooms still available so we booked a non-smoking room. It reeked of smoke! There was trash already in our trash cans when we arrived and the sheets didn't look particularly clean. An air conditioner hung precariously over one of the beds. It appeared the carpet hadn't been cleaned since 1964. The beverage machine was out of bottled water but kept our change. The shower was temperamental, but occasionally spit out a steady stream of hot water. But the biggest problem was in the fact that our room was not attended after our first night and our wet towels were left in a heap and we had to ask for more for our second night. The beds remained unmade and trash was left accumulating -- no maid appeared to be on duty. The fountain next to our room was lovely, however!

  • Stayed: November 2006, travelled with family
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3  Thank wajanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Oak Inn

Address: 3001 N and South Hwy, Lewiston, ID 83501-1737
Region: United States > Idaho > Lewiston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #7 of 13 Hotels in Lewiston
Price Range: £50 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Golden Oak Inn 2*
Number of rooms: 41
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Also Known As:
Golden Oak Hotel Lewiston

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