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“Hotel Clerk Rude”

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Fairbridge Inn & Suites
Ranked #7 of 13 Hotels in Lewiston
A TripAdvisor Member
PNW
29
Reviewed 22 August 2005

We found the rates to be fair and for a older hotel it was clean. The parking is something to be desired and you feel like you're swimming on their Main street it's so close to the road. The breakfast room was clean and Ms./Mrs. Bullock was very friendly and did everything she could to make our stay enjoyable. However a different dark-haired clerk was about as rude as we've ever been around and everything we asked about, whether it was about a restaraunt or a favorite spot in their city. She seemed like it was terrible for her to have to go out her way to help us. I understand if somebody is having a bad day or something, but this happened in the course of two-days. If not for this clerk, I would probably recommend this hotel. There is a great gift/store/coffee shop next door and Dairy Queen right across the street. It's got an old town feel where this hotel is located.

I've read the reviews and I think next time we'll stay at that Comfort Inn or Inn at America.

C.K.B.

Stayed: July 2005
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CinthiaR, Public Relations Manager at Fairbridge Inn & Suites, responded to this reviewResponded 14 November 2014

Thank you for letting us know of your experience with our staff and overall stay. We have taken measures to assure this sort of rudeness does not happen again through additional training and coaching. We take great pride in our customer service and cleanliness and appreciate when this sort of behavior is brought to our attention.

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125 - 127 of 127 reviews

A TripAdvisor Member
Nampa, Idaho
16
Reviewed 24 April 2004

This is a 'riverview' hotel. The view is directly over a railroad track.

I specifically asked when booking my room if the no-smoking rooms had any smoke odor to them as I am allergic to smoke and was told no...smokers are on separate floors. When you walk into the hotel the lobby stinks of smoke as there is a lounge with no doors separating it from the lobby. I asked if there was a different elevator and was told no but I was more than welcome to use the stairs on the outside of the building. I went up 4 flights of stairs only to find the lock on the door was damaged and had been for some time (you could tell by the rust on the damage). I had to place a towel at the base of my door to keep the smoke out of my room. I don't know if their was smoking on my floor or if it came from the elevator shaft.

There was not a parking spot left for me at 9 p.m. because of the lounge patrons.

When I first got there the remote for the TV had bad batteries. Half the TV stations did not work. The other half worked intermitenly.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2011
Google Translation

  • Stayed: September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MariaLuise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairbridge Inn & Suites

Address: 1325 Main St, Lewiston, ID 83501-1904 (Formerly GuestHouse Inn & Suites Lewiston)
Region: United States > Idaho > Lewiston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 13 Hotels in Lewiston
Price Range: £43 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Fairbridge Inn & Suites 2*
Number of rooms: 75
Official Description (provided by the hotel):
In the heart of downtown Lewiston and located along with Clearwater River, the GuestHouse Inn & Suites offers convenient location to restaurants, shopping and recreation. This mid-scale hotel offers; pool, hot tub, fitness room and guest laundry. The service offered: free deluxe hot breakfast, free wireless internet and business center. All rooms feature: refrig/micro, in-room coffee, hair dryers and irons. Business rooms feature executive office chair and recliner chair. Great biking, walking, rollerblading and steelhead fishing within two blocks of the hotel. ... more   less 
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