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All reviews omelet dry sauna waffles room was clean great hotel hotel is located exercise room definitely stay here again grocery store cookies free breakfast nice stay front desk staff get away winter carnival payette lake bw
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Reviewed 26 February 2016

The location of the hotel and the parking lot was awesome. I drove by other motels during the same weekend and there were issues with other customers trying to find a parking spot. I did not have this problem.

  • Stayed: February 2016, travelled with friends
    • Value
    • Location
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Review collected in partnership with Best Western
Thank Monica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 8 April 2016

Dear Monica T,

Thank you for staying with us on your trip to McCall, Idaho! I appreciate you taking the time to write a review on Trip Advisor. I am really glad that you found our nice big parking lot accessible and easy to find a spot. It is really nice for snowmobile trailers, trucks and any other large vehicles for easy in and out access. Thank you again for staying with us and we hope to see you soon!

Sincerely,

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
208-634-2230

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2016

would have stayed longer but hotel was fully booked. stay was nice but was a 4 day weekends so the area was flooded with people staying. Staff was very helpful and were wiling to let us know if there were any cancelations so we could extend our stay.

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Trent H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 8 April 2016

Dear Trent H,

Thank you for the nice review you took time to write on your stay. It is a pleasure for us to have you stay here at the Lodge. I am sorry that you were not able to extend your stay with us due to being sold out.
We hope you will come back and stay with us again soon!

Sincerely,

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
208-634-2230

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2016

My experiences with other Best Western locations were just average. This particular Best Western location was notably better than others. The rooms had been renovated. The people were friendly. They had my reservation correct.

Unlike almost any other hotel in its price range, this one had an omelette chef on-duty during breakfast. What a great idea!

To earn a higher rating, there were 2 places where I would like to have seen improvement:

Firstly, the Kleenex tissues were almost out when we arrived. The color changes from white to blue (or yellow) when the box is low. We left the room on the first morning on "blue." Unfortunately, Housekeeping did not bother to change the box, so we ran out as soon as we returned from skiing. I admit this is a pet peeve of mine. It happens at most places.

Secondly, the coffee and tea are only accessible during breakfast hours. We returned from skiing and wanted a cup of hot tea. The doors to the breakfast area were locked. We had to ask the front desk for teabags. Then we had to boil water in the room's microwave in order to brew the tea. (In contrast, the Hilton properties like Hampton Inn have hot coffee, hot water, teabags and hot chocolate mix available 24 x 7.

The room was a good value for $129 per night.

  • Stayed: February 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Steve E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 8 April 2016

Dear Steve E,

Thank you for taking the time to write a review on your stay with us here at the Best Western Plus McCall Lodge & Suites. I hope you and your family had a fun time skiing and enjoying the fun activities of McCall. Thank you for letting us know the concerns you had with the Kleenex in the room. We do have coffee and hot water for tea in our lobby 24 x 7. If there is anything you ever need you can call our front desk any time and we will assist you.
On your next trip back to McCall we would love to help you book your stay. You can call us at 208-634-2230 any time and a front desk agent would love to help you.

We look forward to you coming back and staying with us!

Sincerely,

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
208-634-2230

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2016

This Hotel is by far the best hotel we have stayed at. The beds and pillows were a dream come true. The room was big and spacious and clean. The breakfast was amazing. The staff was very friendly...this all made our trip outstanding.

  • Stayed: January 2016, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank A5885AIdonnab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 8 April 2016

Dear A5885AIdonnab,

Thank you for taking the time to write a great review on your stay. Thank you for recognizing our Idaho Hospitality! It is so pleasing to hear that you enjoyed your room accommodations and got a great nights sleep on our bed and pillows. When you stay with us we want you to have the best stay possible. People like you create memories, not things. The real value comes from the ladies and gentlemen who bring our hotel to life!

We hope to see you again soon!

Sincerely,

Jessica Points
Best Western Plus McCall Lodge & Suites
208-634-2230

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2016

Service was absolutely the best! Room, amenities, breakfast, were all fabulous! We normally stay at the Ashley Inn in Cascade or Shore Lodge. If I knew I was paying that much, I would have just stayed at Shore Lodge.

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Russelee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 8 April 2016

Dear Russelee H,

Thank you for taking the time to write a review on your stay. I hope you and your family had a fun time enjoying the last weekend of Winter Carnival 2016! The rates are a littler than normal the weekend you stayed because it is Winter Carnival up here in McCall. Plus when you all stayed with us you brought your four legged family member and the pet fee is $20 + tax a night. If you would like to come up in the off season our rates are lower. Next time you come up to McCall give us a call and we would love to book your stay. You can reach us at 208-634-2230, we have someone 24 x 7 at the front desk to assist you.

Hope you have a wonderful spring in Boise!

Sincerely,

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
208-634-2230

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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