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“Wonderful experience start to finish.” 5 of 5 bubbles
Review of Shore Lodge

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Shore Lodge
Ranked #1 of 8 Hotels in McCall
Certificate of Excellence
san diego
Level Contributor
2 reviews
“Wonderful experience start to finish.”
5 of 5 bubbles Reviewed 13 May 2014

We recently spent three nights at the Shore Lodge. It was a wonderful experience from start to finish. We had a King Lakeview Suite on the third floor. Upon check-in, we were given complimentary glasses of wine which we enjoyed on the balcony while taking in the breath taking views of Lake Payette. Our room was huge and spotless. Every evening they brought us fresh baked cookies and offered bed turn down service.

The staff was friendly and attentive. David at the front desk gave us some ideas of places to eat (in addition to their own restaurant). We tried a couple of them and they did not disappoint. We had problems getting the in room safe to close one day and Mike in maintenance was there to fix it within moments. They offer free use of beach cruisers on a first come, first serve basis. We were lucky enough to be able to go on a long bike ride one morning.

The Lodge is nicely decorated and there was always a warm inviting fire in the fireplace. We enjoyed sitting in the comfy furniture and enjoying the fire and the view.

We have nothing negative to say about our stay. We would love to go back and visit in the summer when there are even more things to do.

Room Tip: The views from a King Lakeview suite were amazing.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shelltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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723 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Boise, Idaho
Level Contributor
116 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 7 May 2014 via mobile

My mother told me about this place.... I thought I would bring her and my grandmother up for a Mother's Day get away trip. We got a suite that looks over the lake....such a beautiful sight !!!! Last night I sat out on the balcony and watched the little starlings and sparrows fly over the lake and eat bugs. ^_^ The interior design of the room is magnificent....the carpet alone makes me smile as it is reminiscent of a scene from a wintery forest. I wanted to take a trip to the spa and get a massage but I haven't had time to get away from mom and grams. I will definitely return. This place is remarkable !!!

Stayed May 2014
Helpful?
Thank MinervaNichole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

The lakeview suite was modern, spacious, newly re-decorated and had a great view of one of the prettiest mountain lakes I've ever seen. All staff at the hotel were consistently friendly and helpful. The nightly turn-down service along with a daily, morning newspaper at the door were all surprise touches that made the experience special. Breakfasts at the Lake Grill were well-prepared, generous, and tasty -- ditto our one meal at the Narrows Grill. Highly recommended.

  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank tmiboise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 March 2014 via mobile

We arrived at The Shore Lodge the same day we flew home from Sedona, AZ. We weren't ready to be done with vacation so we went from sunny and 75° to 32° white powder perfection!

When we arrived we were greeted by two gentlemen who quickly confirmed our room reservation and showed us into the lodge. The gal at the front desk greeted us with a smile and two glasses of wine. She reviewed our our room reservation with us, told us about the restaurant, pool, and hot tub and then added that they would bring us a movie and popcorn if we wanted to order room service.

The room was amazing, the views...breathtaking! About 10 minutes after settling in, the phone rang...it was the concierge calling to introduce themselves and ask if there was anything we needed. The service was WOW!

We decided to dine at The Narrows for dinner...Amazing! Our table looked out over the beautiful frozen Payette Lake, our waitress was very attentive and knowledgeable about the wine list as well as the menu options. Because we have some crazy food allergies, dining is sometimes a challenge but she made ordering simple!

The food was DELICIOUS! We had dinner and appetizers...but our favorite part of the evening was dessert! We were craving smores...which The Shore Lodge provides nightly *outside* for their guests. We asked about the 'odds' of getting one of those smores to enjoy inside with our remaining wine...so what does our thoughtful waitress bring to us? A plate, drizzled with chocolate and two perfectly made smores!

I could go on and on because The Shore Lodge far exceeded our expectations on day two but I'll just leave it at...Don't miss out on The Shore Lodge, I highly recommend!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nikele_W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan S, General Manager at Shore Lodge, responded to this review, 2 April 2014
We can't thank you enough for taking the time to share this awesome review. Making special moments for our guests, down to the last detail, is what it's all about. We will be sure to pass along your kind words to our very grateful staff. Hope to see you again soon!

Thanks,
Dan Scott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 23 February 2014

I love love love the shore lodge's spa The Cove. We try to go every 6-9 months for 4 years now. We love McCall and come often. We have stayed at the Shore Lodge a number of times and everytime customer service in the front desk seems to be getting worse everytime. We enjoy eating at the narrows. However the 3 times we have ate at the narrows grill (the bar) it is horrible service, poorly made food, and not so great food. We will not make that mistake ago eating there... The garden view rooms are very
Modern and cute but you can hear everything from the other rooms and hall. The lake side suites are the only way to go if staying here.

  • Stayed February 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Boiseloves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan S, General Manager at Shore Lodge, responded to this review, 3 March 2014
Thank you for your continued patronage of Shore Lodge, The Cove and The Narrows. I’m sorry to hear that your last experience at the grill wasn't up to the high-quality standards you have enjoyed in the past. I truly take your feedback to heart and will be sure to pass along a note to the entire team. We hope you will give us the opportunity to welcome you back and provide improved service in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marfa, Texas
1 review
5 of 5 bubbles Reviewed 11 February 2014

Without minimizing the great lake front location and very comfortable, recently upgraded rooms, I was most impressed with the staff. Everyone I met made me feel like an honored guest and a part of the Shore Lodge family. Smiles, a "can-do" attitude and friendly advice make Shore Lodge a great find. Special thanks to Brian, David, Trisha, Lindie, Ruben, Amber and Dan. I am sure there were others whose name I didn't get. Thanks for making us feel so welcome!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 January 2014

I've been staying at the Shore Lodge for the past 4 years during winter carnival. Years 1-3, I was equally impressed with the lodgings as well as the customer service and hospitality of the staff.
This year, 2014, was the worst experience ever. The staff was rude upon check-in, informed us that they couldn't shuttle us to and from the winter carnival (as they could in the past) because they had a wedding that afternoon, and couldn't accommodate use - loyal, paying customers for the past several years. Really!!
Called for housekeeping because they failed to stock the room with coffee, toilet paper, etc- and this was after housekeeping had serviced the room. Two hours later housekeeping finally appeared with the items requested. Really!

Room Tip: Choose a lake view room. Gorgeous views!
See more room tips
  • Stayed January 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Mizdee2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan S, General Manager at Shore Lodge, responded to this review, 27 January 2014
Hello -

Thank you for your feedback and continued patronage of Shore Lodge. I am disappointed to hear that this visit was not up to the standards you've experienced in the past and truly apologize for any inconvenience. I will be sure to share your review with our team and make the necessary adjustments moving forward. I hope you will give us the opportunity to welcome you back and provide improved service in the near future.

-Dan Scott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shore Lodge

Property: Shore Lodge
Address: 501 West Lake St, McCall, ID 83638 (Formerly Whitetail Club)
Phone Number:
Region: United States > Idaho > McCall
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in McCall
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Shore Lodge 4*
Number of rooms: 77
Official Description (provided by the hotel):
Set on the southern shore of Payette Lake, in McCall Idaho, four seasons of adventure awaits. A family favorite since 1948, Shore Lodge invites you to enjoy the spectacular views, friendly service and generous accommodations.Special amenities include three exceptional dining locations, a full service salon and spa, movie theater, fitness center, shop serving Starbucks coffee, pet friendly amenities, access to boat and water sport equipment rentals, transportation to skiing at Brundage Mountain, golf course, movie theater and more. ... more   less 
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Also Known As:
Shore Hotel Mccall
Shore Lodge McCall, Idaho

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