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“Horrible stay, ruined our weekend.”
Review of Super 8 McCall

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Super 8 McCall
Ranked #4 of 8 Hotels in McCall
Reviewed 14 July 2014

We arrived at 9:30pm to a musty smelling room, the carpet was soaked from what we assumed was the toilet overflowing because it wouldn't stop running, we only had one light in the room because the lamps had missing bulbs, our key card only worked 25% of the time and we were constantly getting locked out of our room, and the prior guests dirty towels were still in the room. We asked for another room, but they were completely booked. They assured us our room would be cleaned and fixed the next day and gave us half a dozen towels to lay all over the carpet. And the carpet wasn't just damp...it was saturated. You made squishing noises as you walked around.

When we woke in the morning, we confirmed with the front desk that the carpet would be cleaned the toilet would be fixed so it wouldn't run all night and keep us up for a 2nd night. We removed our clothing and personal items as the room would be open most of the day for repairs. We also confirmed that we were not checking out, just removing personal items until we returned. When we arrived that at 11pm after a wedding, our key card didn't work AGAIN. They reprogrammed it for us, but when we opened the door, SOMEONE ELSE WAS IN OUR ROOM. Turns out they decided to check us out of our room that we PAID for and give it to someone else. Even creepier is that they didn't even check our ID's when we asked to have the keycard programmed to that room, which they should have considering they gave it to someone else.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
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Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at Super 8 McCall, responded to this reviewResponded 16 July 2014

I would first like to apologize for the issues you incurred during your stay. This is in no way indicative of the guest experience we are trying to provide. We had a small flood in our laundry room on the Friday you arrived. The drain for the washing machine became plugged and overflowed to the floor. The staff cleaned up the water in the laundry room, but never thought the water would have flowed under the wall and into your guest room.

I am going to address the communication failures that happened to you with the entire staff. The events that happened following are completely unacceptable. I have taken the liberty to reverse the charge for your stay and would like to extend an offer of taking care of a future stay to say I am sorry for the bad experience. I assure you this is not the typical experience at the Super 8 McCall.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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237 - 243 of 360 reviews

Reviewed 3 July 2014

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Super 8
Thank Valerie B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 30 June 2014

This Super 8 is motorcycle friendly. It has an above average sized family room that easily accommodated 3 travellers and all of their gear. The breakfast offered has more items than the generic type. Fresh fruit, hard boiled eggs and cereals in addition to the waffles and yogurt.

Room Tip: the motel is not in a noisy location. McCall is a small town so the automobile and truck traffic is...
See more room tips
  • Stayed: June 2014, travelled with friends
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1  Thank zigreders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

The room we had was very nice. It had a mini living room and kitchen with a fridge and microwave. The only downside was that smoking rooms were only on the top floor and no elevator. My uncle can't do stairs too well. But other than that it was great. I was looking forward to the continental breakfast but I didn't get up in time. The good thing is there is a restaurant a couple blocks away called the Pancake House. Best breakfast ever.

  • Stayed: June 2014
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Thank racinprincess96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

  • Stayed: June 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Super 8
Thank Geoff G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 June 2014 via mobile

We stayed one night at this motel. The room was good, clean and had a good price. The beds were comfortable. We had a nice and quiet night sleep. The staff was very helpful and friendly. The breakfast was good aswell. We'll come back when we're in McCall again.

Stayed: June 2014, travelled as a couple
Thank TwietMarretje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

My wife and I recently stayed here during a short weekend golf escape to the McCall area. We used our Entertainment Book for an extra 20% off an already great rate. We found the front desk lady very welcoming, friendly, and especially efficient. We were very pleased with the cleanliness of the lobby and our room. The room included a flat screen tv, fridge, and microwave. The king bed was quite comfortable. We enjoyed a quiet peaceful night's rest. While the furnished breakfast is nothing elaborate, it offers a nice array of items for those health conscious like ourselves, i.e. instant oatmeal, bananas, apples, boiled eggs, etc. There's also pastries, bagels, toast and a waffle machine. Of course, freshly brewed coffee and juices are also included. We'll definitely stay here again when spending a night or two in McCall.

  • Stayed: June 2014, travelled as a couple
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Thank durf1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 McCall

Address: 303 South Third Street, McCall, ID 83638-5023
Phone Number:
Region: United States > Idaho > McCall
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in McCall
Price Range: £77 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 McCall 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Super Eight Mccall
Mccall Super Eight
Mccall Super 8
Super 8 McCall Idaho

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