My husband and I are staying at this hotel while our home it renovated. We know it is a busy hotel and they have had a lot of busy weekends while staying here. I am however very impressed by how the management seeks to understand the needs of the customers and the staff accomodates us with the cleaning of our room, the schedule and the little extras that make staying away from home that much nicer as a break, instead of a nuisance.
We are greeted every morning by one wonderful indivdual named K.C. and he makes us smile upon every greeting. Tia the main manager has also been wonderful in making our stay reasonable and has accomodated us with wonderful customer care.
I am sorry to read the negative responses on this site regarding this hotel, since I do agree they are busy, yet we have witnessed nothing but grace and understanding.
We will recommend this hotel to people that ask and pass along our gratitude in the staff that has been so kind.
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- Also Known As:
- Mr Sandman Hotel