The hotel facility was nice, as it was the last time we stayed there. Unfortunately, the front desk staff was so rude, I considered not keeping my reservation. It took forever for one of the 3 staff to acknowledge we were standing in front of them. We asked for early check-in, since we were traveling from the night before and had daytime appointments. When we asked if something was available, they said there was no way we could check-in prior to 3:00 pm, as stated in their policy. I would never expect this response, especially when it was requested prior to reservation. While going outside to discuss the situation, my daughter was still in the lobby as they were trash-talking my wife for even asking for early check-in... I was in amazement of the teenage-like behavior. There's more, but my point is made. Stay here for the facility, but expect rude customer service.
- Official Description (provided by the hotel):
- Escape the high prices and pressure of Boise. Near downtown and I-84 but without the noise and traffic, the Country Inn & Suites By Carlson®, Boise West, ID is the place to rest easy. We’re within 10 miles of Boise International Airport (BOI), the Idaho State Capitol and Boise State University, and a 20-minute drive from the slopes of Bogus Basin Mountain. Work or play in the Treasure Valley area, and then retreat to a fully equipped room or suite at our Meridian location. We offer a relaxing indoor pool with separate kiddie pool, a free hot breakfast, and rooms with free Internet and cable TV. Traveling with youngsters? Kids 18 and under stay free with an adult. Come in off the road and enjoy fresh coffee and cookies on us. Extended stays are satisfying with the help of our professional, friendly staff and on-site services. Lounge or soak in our indoor pool area, or fit in a workout or email session in our fitness center or business center. Enjoy great services, including:, Complimentary Hot Be Our Guest Breakfast, Free High-Speed Internet Access, Complimentary Shuttle Transportation to and from Airport , Indoor Pool, Whirlpool and Children’s Wading Pool, Fitness Center , Business Center, and Guest Coin-Operated Laundry. Free high-speed Internet access and cable TV let you work on your computer, manage your social network or watch premium channels in one of our comfortable rooms or suites. These standard amenities enhance your stay and allow you to pack light: Cable TVs with Premium Channels, Refrigerators, Microwaves, Coffeemakers with Complimentary Coffee, and Complimentary Bottles of Water, In-Room. ... more less
- Reservation Options:
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- Also Known As:
- Meridian Country Inn
- Country Inn Meridian