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Best Western Plus University Inn
Ranked #1 of 7 Hotels in Moscow
Certificate of Excellence
Reviewed 28 May 2014

We were on a road trip thru Idaho and stayed in several best western hotels and this was by far the best even though it was being renovated. Very convenient to cycling trails which we were looking for. The complementary breakfast buffet was the best we experienced anywhere.

Room Tip: Room on the north side away from highway was very quiet.
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  • Stayed: April 2014, travelled with family
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Thank john w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 29 May 2014

Dear John W,

Thank you for taking the time to write a review about our hotel.

We greatly appreciate your loyalty to the Best Western brand and that you chose to stay with us during your time in Moscow.

We are very fortunate to have the location that we do. Our hotel is conveniently located next to the University of Idaho, Palouse Mall, several restaurants, and as you mentioned, great running and biking trails.

Thank you for your comments regarding our daily complimentary breakfast. Our kitchen staff works diligently every morning to make sure that our guests are well fed and fed well.

From all of us at Best Western Plus: University Inn we thank you for your stay and look forward to your next visit!

Derek Klompien
Front Office Manager

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543 - 549 of 790 reviews

Reviewed 25 May 2014

The service and the staff at the front desk check in and at check out were excellent, they were very knowledgeable and very professional, and also very accommodating. Would definitely recommend this hotel in Moscow, Idaho.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank MARK K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

We were very concerned when we arrived and the worker bees appeared to be everywhere. However, the staff was very friendly and accommodating. The desk crew found us a room near a back entrance where we could be close to our car. Our room was very nice. The breakfast was the best we had seen with a kind, well-dressed gentleman snatching up our dishes as soon as we finished. So glad we stayed there. We will definitely stay there again.
Mimi

  • Stayed: May 2014, travelled as a couple
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1  Thank IdMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 25 May 2014

Dear IdMimi,

Thank you for taking the time to write a review about our hotel.

Our hotel is undergoing renovations, so that we may upgrade our facility and provide our guests with the best possible lodging experience. We’re happy to hear that our contractors were not a bother and that our staff provided a warm and welcoming stay.

Our daily complimentary breakfast provides our guests with a convenient and cost effective option to getting their day started. Our breakfast has a wide variety of options including scrambled or hard boiled eggs, bacon or sausage, seasoned roasted potatoes, fresh fruit, pastries, cereal, milk and juices.

Your comments have been passed along to our team members and we would all like to say “thank you” for you kind words and we look forward to seeing you next time.

Your friends at Best Western Plus: University Inn

Derek Klompien
Front Office Manager

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Reviewed 16 May 2014

Our room was very nice. The location of the motel was very handy to the university campus and easy to get to. The desk clerks were friendly. We were given two complimentary drinks from the lounge. The continental breakfast was the best we have had at any motel/hotel we've stayed at--great variety. We would definitely recommend this hotel.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 19 May 2014

Dear Judy M,

Thank you for taking the time to write a review about our hotel.

Our hotel’s convenient location to the University of Idaho makes us a great option when visiting the campus.

We also offer one complimentary drink per adult to our bar and grill, Seasons, where our guests can enjoy a relaxing environment while sipping on their favorite cocktail. Seasons also serves a great selection of salads, sandwiches, burgers, and steaks.

Our complimentary guest breakfast provides our guests with an easy and delicious way to start their day. It offers a wide selection of breakfast items including scrambled eggs, bacon or sausage, roasted seasoned potatoes, pastries, yogurt, cereal, and juices.

Thank you again and we look forward to seeing you soon!

Your friends at Best Western Plus: University Inn

Derek Klompien
Front Office Manager

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Reviewed 15 May 2014

First part of this year my dog was at the WSU Vet Hospital for 2 months. We visited her every week and stayed at the Best Western Plus University Inn every time. They allow pets (both cats and dogs). The staff is wonderful! They remembered me and asked about my dog by name everytime I was there. I can't begin to say how much that meant to me. At the time they had 2 restaurants on site (which is the main reason we chose this hotel in the first place). They have since closed the restaurants and moved parts of the menus to the bar. They have a very good breakfast each morning which was a big help for our visits. I would stay here again in a heartbeat and would recommend it to EVERYONE!

  • Stayed: January 2014, travelled with family
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Thank Dede L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 19 May 2014

Dear Dede L,

Thank you for taking the time to write a review about our hotel and staff.

We like to take special interest in our guests and their reasons for staying with us. We are sorry to hear that your furry friend had to frequent the vet hospital, but we are happy that we were given the opportunity to get to know you and take care of your needs during your difficult time.

We hope that we will get to see you soon and under better circumstances.

Thank you again for your kind words!

Your friends at Best Western Plus: University Inn

Derek Klompien
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

This facility is getting a needed update. Staff is quite good. Breakfast is great. Rooms will be fine once they are updated. In a College town, pricing is high for all special events but that is true at all hotels, these guys excel with customer service.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Karolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 19 May 2014

Dear Karolyn C,

Thank you for taking the time to write a review about our hotel.

The hotel is undergoing renovations, but once completed, we will be showcasing all new guest rooms equipped with top-of-the-line mattresses, floor-to-ceiling aesthetic improvements, and contemporary furniture.

Our complimentary guest breakfast is always a big hit with our guests, as it includes a wide selection of choices. Everything from scrambled eggs, bacon or sausage, roasted seasoned potatoes, pastries, yogurt, cereal, and juices are included in our daily breakfast buffet.

We greatly appreciate your kind words regarding our team members and their effort to make every guest’s stay the best stay possible.

Thank you again and we look forward to your next visit!

Your friends at Best Western Plus: University Inn

Derek Klompien
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

I stay at this hotel about twice a month and I consistently receive good service, a nice brunch and a comfy room and bed. During my most recent stay, I forgot my laptop power cord so went to the front desk to see if they had one available for me to borrow. They didn't have one but Calvin said I could borrow his. This young man ended up calling a friend who went to Calvin's apartment and delivered the cord to the hotel and then the cord was delivered to my room!! Talk about going above and beyond to provide great service.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank acfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 19 May 2014

Dear acfree,

Thank you for taking the time to write a review about our hotel.

We love hearing from our hotel “regulars”. It always means a lot to us when we can consistently provide our returning guests with exceptional service and comfort time after time.

Your comments regarding Calvin have been passed along to him and he would like to extend his gratitude and say “Thank you.” We greatly appreciate the recognition of our hard working staff.

Thank you again and we look forward to seeing you soon!

Your friends at Best Western Plus: University Inn

Derek Klompien
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus University Inn

Address: 1516 W Pullman Rd, Moscow, ID 83843
Phone Number:
Region: United States > Idaho > Moscow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Moscow
Price Range: £83 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus University Inn 3*
Number of rooms: 173
Official Description (provided by the hotel):
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
Best Western Plus University Inn Moscow, Idaho

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