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Reviewed 26 June 2014

I went here for a motorcycle rally. Parts of the hotel were under construction/renovation, but all in all, the staff and hotel couldn't have been more helpful to our group. They provided us with a meeting room for the duration, as well as a hosted "social" and a dedicated parking area. Every request was handled professionally. I assume my room was newly renovated, because it was certainly nice, with all the amenities.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Best Western
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Front Office Manager at Best Western Plus University Inn, responded to this reviewResponded 28 June 2014

Dear William W,

Thank you for taking the time to write a review about our hotel.

It was our pleasure to help accommodate you and the BMW Group. Meeting our guests’ needs is what we are in business for and are happy to see we accomplished that upon your stay. We maintain team work throughout the hotel to make events like yours successful!

Come August 1, our remodel will be completed and look forward to your future stays with us in our newly renovated facility!


Your friends at Best Western Plus: University Inn


Jacqueline Vazquez
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Great facility. Professional/receptive staff. Superb breakfast. Decent lunch/dinner menu (except for the dry chicken). Great team service in the bar, especially Cassandra. Highly recommend this hotel.

Room Tip: No bad rooms. Even the stairs to the second floor were wide and ample, facilitating access.
  • Stayed: June 2014, travelled with friends
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Thank Eff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Front Office Manager at Best Western Plus University Inn, responded to this reviewResponded 26 June 2014

Dear Eff B,

Thank you for taking the time to write a review about our hotel.

We’re pleased that your stay here was enjoyable! We have passed all of your great comments to our staff, especially Cassandra. We pride ourselves with the services we provide and the great staff we have throughout the hotel.

Our facility provides a variety of guest amenities for everyone including an indoor heated pool, hot tub, sauna, an on-site bar and grill, complimentary guest breakfast buffet, free high-speed Wi-Fi and business center.

We look forward to seeing you upon your next visit and again, thank you for taking the time to write a review of our facility.

Your friends at Best Western Plus: University Inn

Jacqueline Vazquez
Front Office Manager
Best Western Plus University Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

This Best Western is large and has many amenities beyond your typical Best Western. There is a large central pool and exercise area, cocktail lounge, banquet rooms, and more. It is easy to find and to access, and is close to the downtown core as well as the University. The rooms are clean, comfortable, and remarkably quiet.

Room Tip: Rooms on the back side of the hotel are quiet. They are currently undergoing extensive renovations to the hotel.
  • Stayed: June 2014, travelled with family
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Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 23 June 2014

Dear Mr. Fred S,

Thank you so much for taking the time to write a review about our hotel.

We are happy to see that we exceeded your expectations. We take pride in the fact that our facility meets the needs of those visiting Moscow whether for leisure or business.

As you may have noticed during your stay, we are still undergoing a remodel but will be finished by the beginning of August. Our rooms are going to be fully refurnished making them even more comfortable.

We hope to see you on your next visit to Moscow!

Sincerely,

Jacqueline Vazquez
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

This hotel was great for the price. The staff was friendly, the rooms were clean and comfortable and the breakfast was amazing! A great selection of foods and a wait staff! I will definitely stay here again.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank April S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 16 June 2014

Dear April S,

Thank you for taking the time to write a review about our hotel.

We’re happy to hear that you enjoyed everything from our friendly service to our extensive daily guest breakfast during your stay with us.

Our hotel provides an array of guest amenities including an indoor heated pool and hot tub, an on-site bar and grill, complimentary guest breakfast, and free high-speed Wi-Fi. It’s great to hear that you were able to enjoy most of what our hotel has to offer and that you’ll be returning to enjoy it again soon.

We look forward to seeing you upon your next visit!

Your friends at Best Western Plus: University Inn

Derek Klompien
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014 via mobile

We stay at this hotel often. The free breakfast is one of the best we have found as a free hotel breakfast. They gave us coupons for free drinks in the lounge. We also had a nice prime rib dinner in the lounge. The room was comfortable and clean. The hotel is currently updating the rooms and lobby area. I hope prices do not go up after the renovation is complete.

Stayed: June 2014, travelled on business
Thank Darlene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 10 June 2014

Dear Darlene D,

Thank you for taking the time to write a review about our hotel.

We love getting feedback from all our guests, but we certainly appreciate when frequent guests write encouraging reviews such as this, reinforcing our daily efforts to provide guests with the best stay possible.

Our kitchen team members work diligently every morning to provide our guests with a wide selection of freshly prepared breakfast options. Your kind comments have been passed along to the kitchen staff and they would like to say thank you.

Currently we are providing all our guests over the age of 21 with complimentary drink vouchers to be used at our on-site bar and grill, Seasons. It’s a great start to anyone’s stay and it introduces our guests to fantastic menu options such as our famous prime rib and Moscow Mountain Steak Sandwich.

Thank you again for your review and we look forward to seeing you soon!

Your friends at Best Western Plus: University Inn

Derek Klompien
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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