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“Hotel Review”

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Best Western Plus University Inn
Ranked #1 of 7 Hotels in Moscow
Certificate of Excellence
Reviewed 4 July 2014

The hotel was clean, the staff very pleasant and the beds were very comfortable. Our group was treated very well. The only drawback was the construction that was going on to the grounds around the hotel.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Paddy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 11 July 2014

Dear Paddy W.,

Thank you for taking the time to write a review about our hotel.

We appreciate your kind words regarding our pleasant staff and that their efforts made your stay valued.

We receive several positive comments regarding our comfortable beds, so it’s great to hear that we have another satisfied guest. It’s very important to us that all our guests are comfortable and get the best night sleep possible.

Come August 1st, our remodel will be completed and our guests will be enjoying contemporary rooms equipped with top-of-the-line mattresses, large HD flat screen TVs, and floor to ceiling aesthetic improvements.

Thank you again for your kind review and we look forward to seeing you upon your next visit!

Jacqueline Vazquez

Front Office Manager

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527 - 533 of 790 reviews

Reviewed 1 July 2014

The weather didn't cooperate, but the venue was great. I was there with a group of BMW motorcyclists. Despite the on-going construction, the hotel staff made us feel welcome and were most accommodating. The breakfasts were a spread to behold. Better than expected, bravo to all involved. A special shout-out to Peter, the bar-tender at a couple of our private events. I would return in a heartbeat!

  • Stayed: June 2014, travelled with friends
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1  Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 11 July 2014

Dear Peter A,

Thank you for taking the time to write a review about our hotel.

It was our pleasure to help accommodate you and the BMW Group. Meeting our guests’ needs and accommodating whatever we can is our pleasure.

Our complimentary guest breakfast includes a wide selection of choices. Scrambled eggs, bacon or sausage, chef-prepared breakfast potatoes, pastries, yogurt, cereal, and juices are all included plus more. We are happy you found it exceptional.

Also, thank you for your kind words to all of the staff especially Peter as they have been passed on.

Come August 1, our remodel will be completed and look forward to your future stays with us in our newly renovated facility!

Your friends at Best Western Plus: University Inn

Jacqueline Vazquez

Front Office Manager

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Reviewed 1 July 2014

The hotel was very helpful with all of our needs for the whole week-end. Our class got a discount and set of rooms set aside. There in the middle of a remodel but nothing spoiled the experience. The bar had a friendly waitress and our group was surprised at how cheap the delicious drinks were. The hotel is so close to the university which made it easy to get around to all the events.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Best Western
Thank 970bonniea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 3 July 2014

Dear 970bonniea,

We’re happy to hear that you enjoyed your stay with us and that our staff provided attentive, helpful and friendly service. We work diligently to provide the best service possible.

It’s great you had the chance to take advantage of our convenient location. We are located in close proximity to Moscow’s main attractions including the Palouse Mall, University of Idaho and only minutes away from the Washington State University.

Thank you for taking the time to write a review about our facility and we look forward to your visits!

Sincerely,

Jacqueline Vazquez

Front Office Manager

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Reviewed 30 June 2014

Stayed here for a baseball tournament over at WSU with family. We have traveled to this location for this event for four years now and have always stayed at another hotel, which we were always satisfied. Our stay at this location was even better. It was nice to have a restaurant on site (we did not use) but had the option. The pool area was wonderful, my daughter spent 2 hours in pure delight while we lounged. The hotel was under renovation so there was a bit of a mess in the parking area and entrance making us hold our breath as we entered but the inside and friendliness of the staff made up for that right away. The breakfast was great, loved the wait staff, so attentive and helpful. Lots of food out and available for us stragglers that arrived 15min before breakfast was pulled, that was a first anywhere. In fact that alone showed me they cared for all guests. My only complaint was how small the beds were. We were under the impression we had double queens, like at most double bed stays but the beds were double doubles, not enough room for even my two kids 14/8 to sleep comfortably next to one another.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Tonya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 3 July 2014

Dear Tonya G,

Thank you for taking the time to write a review about our hotel.

We are happy to hear our facility exceeded your expectations! From our in-house restaurant, lounge, and complimentary drinks, to pool and hot tub, there is something for everyone to enjoy.

Our complimentary guest breakfast is always a big hit with our guests, as it includes a wide selection of choices. Scrambled eggs, bacon or sausage, chef-prepared breakfast potatoes, pastries, yogurt, cereal, and juices are all included in our daily breakfast buffet plus more.

Come August 1st, we will be featuring contemporary guest rooms, which will include top-of-the-line pillowtop mattresses, new furniture, and floor to ceiling aesthetics. Along with our remodel we are upgrading our guests rooms with 2 two double beds to have 2 queen size beds.

Thank you again for your kind review and we look forward to your future stays with us!

Your friends at Best Western Plus: University Inn

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Reviewed 30 June 2014

This is a wonderful hotel. It is in a convenient location, and has an excellent guest breakfast, clean rooms, and very comfortable beds. It also has a peaceful courtyard in which to lounge, eat, and drink. We have stayed at the Best Western University Inn many times in the past twenty years and plan to contimue staying at this Inn in the future.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Marilyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 3 July 2014

Dear Marilyn S,

We truly appreciate you taking the time to write a review about our hotel.

Above all would like to thank you for being a loyal guest to our hotel for the past 20 years. We always put forth our best efforts, so all of our guests feel welcomed and comfortable with their room arrangements, banquets, meetings and visits.

It’s great you had the chance to take advantage of our convenient location. We are located in close proximity to Moscow’s main attractions including the Palouse Mall, several restaurants, about a mile away from downtown Moscow and only minutes away from Pullman, Washington.

Thank you again for staying with us and we look forward to your next visit.

Your friends at Best Western Plus: University Inn

Jacqueline Vazquez
Front Office Manager

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Reviewed 27 June 2014

The hotel is revitalizing their hotel, the outside still looks a little rough, but inside it is a diamond! Friendly staff, great breakfast and clean comfortable rooms and beds. We were here as a planning trip for our annual conference, and we made to feel very important and comfortable.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Stacy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Manager at Best Western Plus University Inn, responded to this reviewResponded 29 June 2014

Dear Stacy B,

Thank you for taking the time to write such a wonderful review about our hotel.

We are happy to hear that you enjoyed everything from our friendly service to our daily guest breakfast buffet. We make every effort possible to ensure that all of our guests feel important because they are and am glad this was accomplished during your stay.

Our hotel provides a wide array of amenities to accommodate all of our guests. So it is great to hear that your stay here was enjoyable. On August 1st, our remodel will be completed and all our rooms will be completely refurnished with top-of-the-line mattresses, new furniture and floor to ceiling aesthetics making your future visits even more enjoyable and comfortable.

Thank you again Stacy B!


Jacqueline Vazquez
Front Office Manager

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Reviewed 26 June 2014

I went here for a motorcycle rally. Parts of the hotel were under construction/renovation, but all in all, the staff and hotel couldn't have been more helpful to our group. They provided us with a meeting room for the duration, as well as a hosted "social" and a dedicated parking area. Every request was handled professionally. I assume my room was newly renovated, because it was certainly nice, with all the amenities.

  • Stayed: June 2014, travelled with friends
    • Value
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Review collected in partnership with Best Western
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPUI, Front Office Manager at Best Western Plus University Inn, responded to this reviewResponded 28 June 2014

Dear William W,

Thank you for taking the time to write a review about our hotel.

It was our pleasure to help accommodate you and the BMW Group. Meeting our guests’ needs is what we are in business for and are happy to see we accomplished that upon your stay. We maintain team work throughout the hotel to make events like yours successful!

Come August 1, our remodel will be completed and look forward to your future stays with us in our newly renovated facility!


Your friends at Best Western Plus: University Inn


Jacqueline Vazquez
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus University Inn

Address: 1516 W Pullman Rd, Moscow, ID 83843
Phone Number:
Region: United States > Idaho > Moscow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Moscow
Price Range: £83 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus University Inn 3*
Number of rooms: 173
Official Description (provided by the hotel):
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
Best Western Plus University Inn Moscow, Idaho

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