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Hampton Inn & Suites Boise/Nampa at the Idaho Center
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Reviews (479)
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All reviewsgreat place to staygreat complimentary breakfasthorse showhorse parkking suiteno exceptionbreakfast staffquiet locationwould stay here againpool and hot tubclean roomsfresh cookieshome away from homeexcellent hotelbreakfast areabusiness tripcomfortable bed
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391 - 396 of 479 reviews
Reviewed 29 October 2013

Location, service and friendly staff... this is a great place to stay for your business or personal travel needs. This propoerty is Extremely clean and lots to do within a short drive! Highly recomended as they will treat you right... lobby is going through a facelift which shows the level of commitment from the Hampton Teams...

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hampton
Thank Carlos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 28 October 2013

We enjoyed our stay without complaints. Pool and hot tub were clean and relaxing. Quiet and clean rooms, comfortable bedding. Easy internet access. Lobby was under remodeling, so somewhat messy, but will be better when finished.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Friendly staff, great location and very average in every other way. Not one of the better examples of the brand, more along the lines of small town motels that enjoy a monopoly on accomadations. The pool needs minor repair but regular cleaning and more than just added chlorine. The continental breakfast is fresh but lacks in variety or choices. The property is located next-door to the Idaho Center, which keeps the motel very busy. The large rodeos followed by home & garden shows followed by concerts, etc, etc gives little time for the motel to do "deep cleaning" and it shows.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIS_Nampa, General Manager at Hampton Inn & Suites Boise/Nampa at the Idaho Center, responded to this reviewResponded 24 October 2013

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with the quality of your stay. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. Thank you again.

Kindest,

Erica Hernandez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

Room was not cleaned after being our all day. Housekeeping saw us leave yet marked us down as being there. Front desk said it was our responsibility to let them know we wanted our room cleaned and we had to request clean towels. No apologies were given not was any refunds/discounts offered. Will not stay there again.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hampton
1  Thank Cheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIS_Nampa, General Manager at Hampton Inn & Suites Boise/Nampa at the Idaho Center, responded to this reviewResponded 11 October 2013

Cheryl R,

Thank you for your feedback during your recent stay with us. We greatly appreciate your feedback. I apologize for the housekeeping problems you encountered. We thank you for bringing this to our attention and know our guests deserve better. We will make every effort to ensure our rooms meet the highest housekeeping standards. Thanks again and we hope you will give us a second chance if you visit our area in the future.

Best regards,

Erica Hernandez
General Manager

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Reviewed 7 October 2013

The hotel is very clean overall. There was contruction going on in the lobby & breakfast areas, but I was never disturbed by the activity. The food was good and the staff was helpful. Only thing to mention is the elevators are very slow...not much to compain about!

  • Stayed: October 2013, travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Ess V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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