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“Hospitality at its Best”

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Shilo Inn Suites - Nampa Suites
Ranked #4 of 11 Hotels in Nampa
Certificate of Excellence
meandgracie
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Hospitality at its Best”
5 of 5 bubbles Reviewed 30 November 2013

The staff here have been great, for years. I always love coming, for that reason and others. This weekend, Kiley was her usual pleasant self. She made it a warm place to come in from out of the cold.

The lobby was clean an presentable. There was a lovely Christmas tree with lights and my daughters were able to sit and play with some singing snowman toys

Room Tip: We always get one near the pool.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank meandgracie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review, 16 December 2013
Dear Meandgracie,

We appreciate you taking time to let us know how your stay with us was. It means so very much to all of the employees when a guest takes the time to recognized their efforts, so thank you for doing this.

We want our guest to always feel like this is their home away from home with the Holiday decorations. We strive to meet all of our guest needs and greatly appreciate each and every one we have visit us .

Sincerely,

Cindy Sullivan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

109 reviews from our community

Traveller rating
    49
    28
    23
    4
    5
See reviews for
38
25
12
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
NC
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

We stay here whenever we are in the area. It is not fancy, and not updated too much, but usually clean enough and quiet enough. I have loved the bed in room 106 this visit...if not a new bed, surely seems so...so comfortable I must find out what kind so I can get one in our own home. Have not been well, so sleeping a lot this visit and I cannot imagine a more comfortable bed.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NCQuiltlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review, 22 November 2013
Dear NCQuiltlady,

Thank you so very much for your kind words and for taking the time to give us feedback on you visit to the Shilo Inn – Nampa Suites. It is through comments we can measure our success and failure and continue to meet what our guest have come to expect from Shilo Inns “Affordable Excellence” .

Sincerely,

Cindy Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 29 October 2013

I've stayed at multiple hotels threw out the Boise area over the last year. Been constantly disappointment with the arrogance and lack of friendliness exhibited by staff members threw out the City by other hotel chains. Must say that it was more than refreshing to have the shilo inn nampa sweets change my opinion on the overall goodness and friendliness of the people of Boise. I will not stay anywhere else now! These people actually give a damn about your experience. It's extremely affordable and convenient being that it's right off the freeway. I highly recommend it to anyone

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jwilson6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilohotels, Manager at Shilo Inn Suites - Nampa Suites, responded to this review, 4 November 2013
Hello Jwilson6,

I appreciate that you taken the time to let us know how your stays at the Shilo Inn – Nampa Suites have been. We pride ourselves in “Friendliness and Cleanliness” and truly strive to meet all of our guest expectations. It is through feedback from our guests that we can measure our success and failures. We will continue to do everything we can to insure all of our guests have a pleasant stay.

Thank you,

Cindy Sullivan
General Manager
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California
Level Contributor
89 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 17 October 2013

The room was old but it was clean. The freeway noise was deafening. The restaurant was... odd. But the thing that sticks in my mind was the very unhappy person manning the front desk. She could care less if you said hello, smiled, gave her a credit card. The funny thing was she was standing right underneath the "employee of the quarter" sign which contained a picture of herself leading me to ponder what the rest of the staff was like...

Room Tip: keep driving and find something else
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RayPays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilo I, General Manager at Shilo Inn Suites - Nampa Suites, responded to this review, 21 October 2013
Dear RayPays,

Thank you for taking the time to give us your feedback. It is through feedback from our valued guests that we strive for excellence. We will take the time with this employee to teach her the guest perception, and I am so sorry you were not greeted with the friendliness our guests have come to expect.

Concerning the freeway noise, this is not something our guests usually have an issue with, but for your future visits with us we would be more than happy to give you a different room farther away. If you ever have a problem with our hotel, please let me assure you we will do everything in our power to take care of you.

Thank you,


Cindy Sullivan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Park, Texas
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 7 October 2013

This is an older hotel that needs updating - TV was a tiny old thing from the 90's, old wallpaper & worn carpet. The hall on our floor smelled faintly of smoke - although our non smoking room smelled fine. The carpet in the room needed a good cleaning or replacement.
Otherwise it is a solid 3.5 stars - room is very big with 2 queens & a small seating area plus fridge & microwave. Allowed 2 Great Danes for one $25 fee for 5 nights, good sized grassy areas & an open field behind (had doggy bag dispensers but no bags were ever stocked). Stairs exited to the side near the potty areas. We had a room next to the elevator but never heard it or any of the other guests. Water was hot with good pressure & shower head. Plenty of towels & pillows. Staff friendly and helpful. You get a breakfast certificate for each night stay but we never used the restaurant.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C-monkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilo I, General Manager at Shilo Inn Suites - Nampa Suites, responded to this review, 9 October 2013
Dear C-monkey,

Thank you so much for choosing to stay with us, your feedback is so appreciated. We truly value all of our guests and strive to meet their expectations while they are with us. We are making updates to the hotel. We are 100% smoke free hotel. I am so sorry we did not meet or exceed your expectation of Shilo Inns “Affordable Excellent” our guests have come to expect. We will continue to strive to meet all of our guests expectations and want to thank you for your time in giving us your feedback.

Sincerely,

Cindy Sullivan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 5 October 2013

This place has not been renovated since the 1970's at best. 13 in TV in the room. A microwave so small that nothing fits. Dirty carpet and so dark in the halls you wold run into someone not knowing they are standing in front of you. Worst hotel around. Beds are old and the wall paper is coming off. This is a total rip off....The pool was good.

Room Tip: They have no good rooms.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scarpa1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilo I, General Manager at Shilo Inn Suites - Nampa Suites, responded to this review, 16 October 2013
Dear scarpa1977,

Thank you so much for choosing to stay with us, your feedback is so appreciated. We truly value all of our guest and strive to meet their expectations while they are with us. We are gradually replacing the small TV’s, old wallpaper & worn carpets. We are 100% smoke free hotel. I am so sorry we did not meet or exceed your expectation of Shilo Inns “Affordable Excellent” our guest have come to expect. We will continue to strive to meet all of our guests expectations and want to thank you for your time in giving us your feedback.

Sincerely,

Cindy Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 September 2013 via mobile

This was our second time staying at this Shilo. We will stay here every time we are up this way. We had a 2 queen room, it was very spacious. Our kids love the pool. Breakfast was yummy. Beds are comfortable. Staff is super nice and helpful. Great value!

Stayed September 2013, travelled with family
Helpful?
Thank Stahr A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shilo I, Manager at Shilo Inn Suites - Nampa Suites, responded to this review, 25 September 2013
Dear Stahr A,

Thank you so much for choosing to stay with us. I am so glad to hear that you and your family enjoyed your stay with us. We truly appreciate you taking time to let us know how your stay with us was. It is through comments from our guests that we are able to measure how we are doing. Our goal is to provide “ Affordable Excellence” to each and every guest we have stay with us. We hope we have the pleasure of having you and your family stay with us again.


Sincerely,

Cindy Sullivan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites - Nampa Suites

Property: Shilo Inn Suites - Nampa Suites
Address: 1401 Shilo Drive, Nampa, ID 83687
Phone Number:
Region: United States > Idaho > Nampa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Nampa
Price Range (Based on Average Rates): £
Hotel Class:2 star — Shilo Inn Suites - Nampa Suites 2*
Number of rooms: 83
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Also Known As:
Shilo Inn Nampa Hotel
Nampa Shilo Inn
Shilo Inn Suites - Nampa Suites Idaho

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