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“Nice Stay”

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TownePlace Suites Pocatello
Ranked #6 of 14 Hotels in Pocatello
Concord, CA
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice Stay”
Reviewed 6 August 2011

We stayed here for 4 nights while visiting family in Pocatello. We stayed in a 2 bedroom King Suite which was ample room for the 3 adults, 2 kids & 1 dog. The kitchen and refrigerator came in handy as we were able to prepare most lunches and snacks in the room instead of eating out. The hotel and room were very clean and the hotel staff were warm, friendly and accommodating. The beds were comfy and showers were hot. Breakfast consisted of waffles, hard boiled eggs, yogurt, a variety of cold cereals, fresh oatmeal, coffee, juice, and assorted muffins. The dining area was nice and not too crowded each day we were there (Wed-Sun).

One complaint is that the walls aren't soundproof, we could hear the loud people next door while we were trying to fall asleep. These same people were doing cannon balls in the pool and creating huge waves for our little swimmers so I'd say the complaint is more directed towards the loud and inconsiderate guests who happened to be in the room next door. We weren't bothered with them enough to complain to hotel staff but I'm sure they would have been responsive if we had. Also, the Wi-Fi is also a bit of a joke... it was hardly worth using. I wouldn't stay here if I was depending on using the wi-fi capabilities. For our family trip, it wasn't really an issue.

Overall, nice place to stay. We took advantage of the pool, gym facilities, breakfast, etc. and don't have any major complaints. I will definitely stay here again when we visit family again next year!

Room Tip: Ask for free upgrade before you arrive. If they have availability, they will probably give you a nic...
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank abbysmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Calgary, Canada
Level 5 Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 2 August 2011

Stayed one night in this Hotel in a two bedroom suite. It was nice enough, but he walls were banged up and one had a large hole. Some maintenance is needed here. The a/c worked well and the breakfast was good and ready early as we had to leave for a long road trip.

Was no hair dryer in room, but the front desk would supply. They do not bring it to your room you have to go down to get this, as we did for the dryer as well as an extra blanket.

Price was reasonable and the Ruby Tuesday's next door is a nice place.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Wondermouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clemmons, North Carolina
Level 6 Contributor
87 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 July 2011

This place looks good at the start, but once you get inside you notice the worn dirty carpet and hallways being in need of a vacuum cleaner. The room appears in good shape, but has an odd smell and was dark. First thing was the TV would not come on, I was told to just unplug it and wait a few minutes, sometimes it jams up. Then the barking dog, I know the place is pet friendly, but the front desk argued that there was not a dog beside of us. Finally the room admitted to having a dog, but we were told managment could do nothing about the barking. I wiil, without a doubt find someplace else to stay on my return trip.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank druggist87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2011

Bill Code & Cheryl Gruth are the worst managers in the industry. They do not do what they say they are going to do. I would never book a group event or meeting their again. They are not honest and give the Marriott name a huge blemish!!!

  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank msembrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yantis, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2011

This hotel is fairly new. It is clean and has adequate sized rooms. It is, in short, a standard extended stay hotel. Now here are the problems:
The internet is PAINFULLY slow. Apparently they are splitting a cable internet connection equally among all guests. Resolving the IP shows Cable One as the provider. If you need the net for business you better bring a mobile hotspot, and using it for entertainment is right out.
Laundry was an experience. They have a front loading washer which was great. Except that the clothes came out dripping wet. As I am writing this, I am up to $10 to dry two loads and am two hours late for work as a result,
Next issue is noise. Lots of it. I have been here for a week when about 50 kids and parents checked in for some kind of tournament. Now I have kids and I know they can be loud, but these kids were allowed to run through hallways, play on the elevator, raise hell and generally just be out of control. Complaints were answered with "there's nothing we can do except move you". Excuse me? I'me here working for two weeks, have everything unpacked, groceries in the fridge and cabinets, and you want to move ME? No. I'll move myself. To another hotel.

Summary
This is a nice hotel that is poorly managed.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asmithroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cottonwood Idaho
Level 5 Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 March 2011

My husband & I stayed 3 nights recently, combining a business trip w/some leisure. We were upgraded to Suite 426 which is not only a very large 1 bedroom suite but also upscale in its furnishings w/jet tub & gigantic walk-in shower, custom cabinets, closets everywhere, double-sided gas fireplace, lovely artwork, etc. Manager and his staff are fabulous making us feel at home instantly & eager to provide directions & engage in conversation. RubyTuesday restaurant next door was very handy - the Italian dessert cake impossibly yummy. We'll definitely stay here again.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrancesinIdaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho
1 review
Reviewed 11 October 2010

The staff at this location is excellent and they are the reason I go to this hotel. But I have stayed there on 2 separate occasions and had electrical issues in the rooms both times. The most recent trip a surge ruined a expensive piece of electronics!

  • Stayed October 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RJ1074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Pocatello

Property: TownePlace Suites Pocatello
Address: 2376 Via Caporatti Dr, Pocatello, ID 83201-5095
Region: United States > Idaho > Pocatello
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 14 Hotels in Pocatello
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Pocatello 2.5*
Number of rooms: 93
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Also Known As:
TownePlace Suites Pocatello Idaho

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