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“This place is really nice”

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Best Western Pocatello Inn
Ranked #4 of 14 Hotels in Pocatello
Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“This place is really nice”
Reviewed 30 March 2014

We have stayed at a lot of Best Westerns but this one is special. The rooms are spacious, clean, quiet. The staff is lovely. The breakfast is one of the best ever. We were so happy that we stayed there. We highly recommend it!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pocatellosales, Director of Sales at Best Western Pocatello Inn, responded to this review, 31 March 2014
I would like to take the time and thank you for writing such a kind review about your stay at the Best Western Pocatello Inn. This review will be shared with the staff. They will be happy to hear that you enjoyed your stay. We do hope that you will visit us again the next time you’re in the Pocatello area and look forward to your return.
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758 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
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English first
Twin Falls, United States
1 review
Reviewed 19 March 2014

Hotel needs facelift... Outdated decor. Needs updated furnishings, decor, and paint/wallpaper. Was very clean, and staff was great though. Overall, adequate lodging. It's just that in the past few months I have had occasion to stay in quite a few hotels and have received a lot more "bang for my buck" shall we say.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pocatellosales, Director of Sales at Best Western Pocatello Inn, responded to this review, 26 March 2014
I would to thank you for taking the time to write a review of your stay at the Best Western Pocatello Inn. It is nice to hear that you did have a good experience with our staff. I will be passing on your kind comments. Thank you for informing us in how you viewed our hotel. The owner is in the process of renovating the property. He is starting with the lobby and then moving to the rooms. I hope that you do visit us in the future when it is complete the next time you are in the Pocatello area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kipling. SK
Level Contributor
131 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 18 March 2014

We stayed at this property at the beginning of March in a Kkng room in what I believe was coined the 'executive' wing.. The 'executive building was detached from the main building by a short walkway, and (like the main building) was a hotel style complex with interior corridors.
The room itself was very nice, with a couch, armchair, and coffee table set on one half of the room. There was also a large work/computer area, flat screen TV with an excellent selection of channels, adequate and well dispersed lighting, and a perfectly comfortable bed. The only disappointing feature was the sink/vanity area, which had very little room for our stuff, but would have been perfectly OK for people travelling light.
Other features of the property we found was an excellent lobby area, again very professional appearing with courteous staff. We noted that during our stay 'all' the staff were friendly and made you always feel welcome. There was coffee always available. The pool area was constructed in excelllent fashion just off of the lobby. Also off of the lobby was what appeared to be a bar/lounge which we didn't think to explore further. The complimentary breakfast was one of the best I have seen to date, lots of room and table space, with a good selection of hot breakfast items which you commonly do not find in the average hotel breakfast.
Outside of the buildings there was plenty of parking available. The property was situated so that you did not have to attempt accessing it from a busy street. There were a couple of restaurants within walking distance(we chose Applebees with a discount being guests of the BW), and still other restaurants within a short drive away.
In conclusion, I can highly recommend this Best Western, and this location will be at the top of my list for places to stay every time we are travelling north/south. The lasting memory that I take away from this experience is 'it's professional', hence the name of the review. Professionalism was exemplified by the staff and reception, as was the other features found on this fine example of Pocatello accomodations.

Room Tip: FWIW, there is a freeway passing by which is pretty standard for a lot of hotels on busy interstates...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Widmarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pocatellosales, Director of Sales at Best Western Pocatello Inn, responded to this review, 19 March 2014
Thank you for writing such a wonderful review about your stay at the Best Western Pocatello Inn. It is so gratifying to hear that you enjoyed yourself and found our staff to be friendly and professional. Your kind comments about the breakfast were helpful and did reassure us because we do pride ourselves on what we have to offer. I will be passing on your comments to our staff. Our goal is to make sure that our guests have a relaxing enjoyable stay.

I would like to also thank you for highly recommending us and do hope that your will visit us again if you are in the Pocatello area. We do look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wa
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 March 2014

Breakfast was great and the gal that ran it was great. Hot tub was wonderful. The room on second floor in the back best one out of three. Was a good visit with my family and friends while healing from recent sugary.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bobbi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pocatellosales, Director of Sales at Best Western Pocatello Inn, responded to this review, 18 March 2014
I would like to thank you for sharing your review about your stay at the Best Western Pocatello Inn. We are glad to hear that you did enjoy your stay while recovering from your surgery. It is always nice when you can visit with friends and family.

I will pass on your kind comments about the breakfast and staff. Our number one goal is to ensure that you have a great stay while you are in the Pocatello area. We do hope that you will visit us again and we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spruce Grove, Canada
1 review
Reviewed 6 March 2014

This hotel is clean and inexpensive, the bed is comfortable and there are lots of restaurants close by. The hotel could use a good renovation and if that were to take place, it would be a great place to stay. In the meantime it is adequate and good value.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Daphne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pocatellosales, Director of Sales at Best Western Pocatello Inn, responded to this review, 10 March 2014
Thank you for taking time out of your busy schedule to write a review about your stay at the Best Western Pocatello Inn. We do appreciate your kind words and comments on how you feel that we can improve. We do have some revocations planned for the future and hope that when they are completed you will visit again the next time you are in the Pocatello area. We do look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 March 2014

We stayed here on a drive down to Moab. We don't like to leave the bikes on the roof of the car overnight so we are always looking for a hotel that lets you take the bikes into your room. These guys were happy to accommodate us and gave us a room near the rear door of the hotel. The room was clean and comfortable too.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank BadFootz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pocatellosales, Director of Sales at Best Western Pocatello Inn, responded to this review, 3 March 2014
I would like to thank you for writing a review about your stay last October. It is always rewarding to hear when a guest does enjoy their stay. The one thing that we do understand is that your property such as your bikes is very important to you and do try to accommodate our guests needs. We do hope that the next time you are traveling in this area that you will decide to stay with us again. We do look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 March 2014

The overnight stay was a good experience overall. Staff were outstanding... friendly and helpful. The only negative was that that the Wi-Fi speed was a bit slower than other Best Western hotels that we stayed at on this trip.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pocatellosales, Director of Sales at Best Western Pocatello Inn, responded to this review, 3 March 2014
Thank you for writing a review about your stay at the Best Western Pocatello Inn. I am glad that you did let us know about your experience with the Wi-Fi while you were here. I did pass on your issues to the right department to look into it. The rest of the staff will be happy to hear that you enjoyed your stay. Their number one goal is to make sure that our guest has the best visit possible. We do hope that you will be with us again the next time you are in the Pocatello area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Pocatello Inn

Property: Best Western Pocatello Inn
Address: 1415 Bench Rd, Pocatello, ID 83201-2444 (Formerly BEST WESTERN PLUS CottonTree Inn)
Phone Number:
Region: United States > Idaho > Pocatello
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Pocatello
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Pocatello Inn 3*
Number of rooms: 149
Official Description (provided by the hotel):
This Pocatello, ID hotel is conveniently located near Interstate 86 and Interstate 15, providing easy access to Idaho State University and West Yellowstone National Park.The spacious and tidy accommodations at this charming and elegant Idaho Best Western with featured brick wall decor offers cable satellite television with ESPN®, Pay-per-view movies, free wireless high-speed Internet access, a coffee maker, a desk, updated toiletries and more. Get the perfect start to each day of your stay in Idaho with a complimentary hot breakfast buffet, including freshly cooked waffles, hot biscuits and sausage gravy, scrambled eggs, breakfast meats and so much more. While staying at this hotel near Idaho State University, guests can also take advantage of the business center, cocktail lounge, 24-hour heated indoor pool and whirlpool hot tub, local shuttle, conference services and meeting facilities that accommodate up to 75 attendees. Business travelers often choose this Idaho Best Western for its close proximity to Simplot, Heinz, Portneuf Medical Center, Union Pacific Railroad, the FBI and ON Semiconductor. Those visiting Idaho State University also have just a short commute from this Pocatello, ID hotel.Guests of the BEST WESTERN Pocatello Inn can also enjoy easy access to many of the area's popular attractions, such as the Pocatello Zoo, Stephens Performing Arts Center, Highland Golf Course, Holt Arena, America Falls Reservoir, Lava Hot Springs, Fort Hall Casino and Pebble Creek Ski Area or take a day trip up to Yellowstone National Park. No matter what the occasion for your trip, there's something nearby for you to do, to unwind or to explore in this great city in Idaho. ... more   less 
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Also Known As:
Best Western Plus Cottontree Hotel Pocatello
Best Western Pocatello Inn Idaho
Best Western Cottontree Hotel
Pocatello Best Western

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