This Red Lion is one of my favorites. The lobby is welcoming and comfortable and the rooms are beautiful. They smell fresh and clean even though it is a pet friendly hotel and there may have been a pet in the room before me. The beds were very comfortable and the linens were inviting. I run my own Bed and Breakfast and I'm very particular about bed linens and pillows. The Red Lion's are just right. I liked the fact that there was a fridge and microwave (hidden in a cabinet) There was a tv which I never turned on and internet which I connected to differently than the directions indicated. The roaring start breakfast was nice with hot eggs, bacons and sausage and other breakfast items. The room was much too dark though and I had a hard time reading even with every light on. The next morning I found ironing torturous in the dim light on an ironing board where the under pad was balled up and slipped under the ironing surface. I dragged the board over to the window but the sun wasn't up yet and it did me no good.
There was a computer in the lobby, just one, and you had to pay to use it. That was extremely annoying. I went there in the wee hours of the morning because I needed to retype my speech and print it in a larger font. I didn’t take my credit card and when I got there I couldn’t log in without it. I have never seen a hotel computer that you had to pay for before and was not happy. Time was running out so I went back to my room and hand wrote the parts I needed to change on the existing paper.
The room beside me had two dogs; one very large and one medium size. They barked all night and the owner yelled at them all night. She took them out at 3:00 am and in the process one of them scratched at my door. I had helped her get the dogs into her room the night before so was aware of her lack of control. She couldn't handle both of them at the same time. I don't blame the hotel for the racket but a reminder to the guests that they need to keep their pets under control and quiet might be helpful. I also should have called the front desk but if you understand how sleepiness can make you inert, you'll know how I was feeling. It's the same phenomenon that stops you from getting up for a blanket when you are cold.
Front staff is very friendly and accommodating. They got me whatever I needed right away. When I first went into my room I couldn’t get the bedside light to go on and requested a new light bulb. It was fixed right away and had just come unplugged.
The shelf on the window wall is very dusty. While trying to hold my freshly ironed dress closer to the light to see what the result was it brushed the ledge and came back covered in dirt. That was not a good experience.
We had a conference at the Red Lion and the food was excellent and the staff efficient except for the fact that they kept disappearing. When we needed them we had to walk down to the office to make our request, which was often. They would forget things like one of the plates of cookies or the water and there was no one to attend to our needs. Running a conference is time consuming and chasing hotel staff was frustrating.
I’d stay there again and even do a conference there again. I consider that I’ve learned a lot and will adjust my behavior based on what I know. I’d make sure ahead of time that they’d have a staff member available for the conference, discuss dog barking with the front desk ahead of time and call if there is a problem and make sure my ironing board was intact. As far as lighting is concerned, I’d ask what they could do about it and hopefully there is an acceptable solution.
- Official Description (provided by the hotel):
- The Red Lion Hotel Pocatello is conveniently located in the heart of Pocatello, Southeast Idaho's regional center for shopping, education, medical care and cultural activities. Golf, water sports, skiing, snowmobiling, casino gambling and bingo are just some of the activities to enjoy while in the area.Our 150 guest rooms and suites feature Red Lion's signature Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, telephone dataports, in-room coffee makers and hairdryers. Executive king rooms also feature microwaves and refrigerators. On-site you will also find an indoor swimming pool, whirlpool and fitness center as well as the Pocatello Lounge, serving dinner. We now offer Red Lion's signature Roaring Start Breakfast Buffet... and don't forget, kids 10 and younger eat free with each adult. Complimentary parking and airport transportation are provided.Southeastern Idaho's largest full-service convention hotel, the Red Lion Hotel Pocatello is also the perfect location for your next conference or special occasion. Our 13,000 square feet of flexible meeting and banquet space can accommodate up to 1,000 guests. ... more less
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- Also Known As:
- Red Lion Pocatello
- Pocatello Red Lion
- Red Lion Hotel Pocatello Idaho