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“Clean rooms, fun pool and friendly staff”
Review of Clarion Inn

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Clarion Inn
Ranked #8 of 13 Hotels in Pocatello
U.S.
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Clean rooms, fun pool and friendly staff”
Reviewed 20 August 2013

We had an exterior room away from the pool area. It was clean. The beds were a little hard for my taste. The pool area was a lot of fun with a really large shallow end for younger kids, a large deep end, waterfall and a separate hot tub. They also had a pool table and other table games that we didn't use but looked fun. The staff was friendly and we LOVED the noon check out.

Room Tip: Exterior rooms have street noise but not pool noise
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank runmommierun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, 1 October 2013
Thank you so much for your kind review of the Clarion Inn- Pocatello!

We appreciate your business and are so glad that you were able to enjoy the pool area and the other amenities that we offer! See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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220 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
California
Level Contributor
1 review
Reviewed 10 August 2013

The staff were very friendly and helpful.
The rooms surrounded the pool. Kids jumping and screaming until 10 p.m.
We tried to go to bed early because we had an early flight.
Would not stay here again because of the pool and hot tub area.

Room Tip: I don't know if they have any rooms away from the pool
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shepherd3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, 30 September 2013
Thank you so much for your review of our hotel.

I am very sorry that your experience was not better. We have many room types with rooms around the pool area or away from the pool. It is hard to know what our guests prefer since so many do prefer the pool area rooms.

I am so glad that you enjoyed the staff and that they were pleasant to work with. We really do appreciate your business and hope that you will give us another try (in a room away from the pool this time)! Thank you again for your review and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Idaho
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 9 August 2013 via mobile

My aunt reserved two nights. They did not have 2 queens, we received a folded bed. A fly flew out of it, so never used it. It sat in the corner the whole time. Not impressed with the out dated room. We parked in front of someone else's door since we were on second floor. Looked like homeless living on the picnic table near the grills at 11pm. There was no towels available for pool/hot tub or sauna. The office just looked at us and said the towels were in the wash...the next morning around 10am there was two towels on the shelf. Remind you it was filled with families, too crowded to enjoy. No Breakfast! Restaurant was okay if you like sitting on wicker furniture, $5-$10, go to Perkins. Met a lady sitting outside, she said the chlorine fills up her room so bad her eyes are burning. So inside rooms are next to the pool and outside rooms are completely outdoors. Eating places, walk across to Sandpiper $20-50, Applebee's and drive to Perkins, etc.

Stayed August 2013, travelled with family
Helpful?
Thank Judylyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, 30 September 2013
Thank you for your review of our hotel! We appreciate your honest opinion and try to make improvements based on our guest reviews.

We are constantly making improvements to the rooms and throughout the hotel. Since you visited us we have put new bedding in our rooms as well as brand new flat screen TVs throughout the hotel.

We hope that you will give us another chance to WOW you. Thank you again for your review and we look forward to seeing you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Pocatello hotels

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 August 2013

We stayed for 1 night with our 4 kids in a suite. The pool side room we has was HUGE and had 2 bathrooms. A huge plus for larger families!! The hotel was very clean but dated (not a big deal). The kids had a great time playing ping ping and they ate free!! Wait staff were friendly and good with our kids. Overall an enjoyable stay for our one night in Idaho

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MiniVanMama6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, 7 August 2013
Thank you for you review of the Clarion Inn- Pocatello. We are so glad that you and your family enjoyed your stay and were able to take full advantage of our amenities. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandy
Level Contributor
198 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 22 July 2013

After looking on Trip TripAdvisor and reading all reviews and pricing of hotels in Pocatello I decided on the Clarion Inn. It was ok..The Staff was very nice.
I was disappointed in the room...it wasn't clean..there was so much dust and dirt and who knows what on the floor behind the night stand-I had moved it forward a little looking for a place to plug in a Cpap machine. There was a nut shell left on the floor-I assume from the cleaning staff. The bathroom tub and area needed the tile grout bleached out and cleaned, just looked unclean.
I am not sure how old this hotel is, but it really needs some good cleaning!! I walked around the pool area and sat in the dry sauna and was disgusted at the dust and dirt on the floor!!??? Couldn't believe it!
The restaurant was nice and the staff there very nice...food was good...
We liked that the hotel was in good proximity to the freeway etc..and got around the town pretty easy....

Room Tip: We were on the bottom level facing pool area. We could hear running upstairs and people in the pool...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Suzy Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Front Office Manager at Clarion Inn, responded to this review, 23 July 2013
Thank you so much for your review of the Clarion Inn- Pocatello! We appreciate your business and your feedback!

I would like to apologize for the state of your room and our pool area. Your feedback has been shared with the housekeeping staff and immediate action has been taken to fix the situation.

I am so glad to hear that you were able to enjoy the restaurant, location, staff and that your stay was overall enjoyable! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai Region, China
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 July 2013

I'd say as a 3-star one it's below average - location too close to the freeway, and when we switched to another room with a bit less noise, the wi-fi there was then even too weak to browse internet. Room was clean and tidy but may need some renovation soon, coz part of the furniture was very old.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hao H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, 17 July 2013
Thank you for your candid review of the Clarion Inn- Pocatello.

I would like to apologize that your stay was less than perfect. We are constantly making improvements in our guest rooms and to our amenities.

We appreciate the feedback and we hope that you will give us another chance for a great stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sachse, Texas
Level Contributor
552 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed 5 July 2013

The room was good and the Internet connection was fast. It was close to Walmart. The indoor pool smelled like chlorine and it came inside our room. The laundry mat was good. No breakfast was provided.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BangkokSachse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, 17 July 2013
Thank you for your review of the Clarion Inn- Pocatello. We appreciate your feedback and hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Inn

Property: Clarion Inn
Address: 1399 Bench Rd, Pocatello, ID 83201-2498 (Formerly Holiday Inn Pocatello)
Phone Number:
Region: United States > Idaho > Pocatello
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 13 Hotels in Pocatello
Price Range (Based on Average Rates): £
Hotel Class:3 star — Clarion Inn 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Clarion Hotel Pocatello
Holiday Inn Pocatello
Pocatello Holiday Inn
Clarion Inn Pocatello, Idaho

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