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“A Bargain In Sandpoint” 4 of 5 bubbles
Review of Hotel Ruby Ponderay

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Hotel Ruby Ponderay
Ranked #1 of 3 Hotels in Ponderay
Certificate of Excellence
Salem, Oregon
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A Bargain In Sandpoint”
4 of 5 bubbles Reviewed 15 August 2014

Perfect for spending the night on our way to the Canadian Rockies. We were impressed enough to stay again on our way home! The room we had was small, but comfortable and clean. The hotel appears to have been recently painted. Clean, neat and recently redone bathroom and plush towels. Set well back from the highway, so there's little road noise. We asked for a room on the second floor at the back and it was very quiet. Good WiFi. Helpful and courteous staff. Great family restaurant, "Sweet Lou's" just across the highway. Good continental breakfast with make-your-own waffle maker.

Room Tip: Second floor in the back was very quiet for us!
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  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank EJT106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick L, General Manager at Hotel Ruby Ponderay, responded to this review, 11 September 2014
Thank you for the wonderful feedback! Having you here as a guest was fantastic and we hope to see you again soon. We are currently in the process of making several improvements to the property so make sure you stop by again to see what we have going on.
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140 reviews from our community

Traveller rating
    70
    42
    20
    6
    2
See reviews for
44
58
7
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Great Falls, Montana
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

The rooms were fairly small, but they were comfortable and clean. It's located just a few minutes from the Lake Pend d'Oreille, Sweitzer Mountain and downtown Sandpoint. The price was right, and we would definitely stay here again.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JLight7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick L, General Manager at Hotel Ruby Ponderay, responded to this review, 11 September 2014
Thank you for your the feed back, it is greatly appreciated. Be sure to stop back by the next time you're in the Ponderay area to see all the new improvements we're in the process of making right now. Having you as a guest was pleasure!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 29 July 2014

We stayed on a Sunday night. The driveway is a bit confusing, just keep driving past 'The Big R' store and the driveway is right after theirs-you can also just turn into their parking lot and still get to the hotel.
The room was a bit cramped, so if you wanted to take a few hours to kick back in the room, pick a different hotel. With a king size bed, fridge, coffee maker, table, chair and window bench, there isn't much room to move around. Our room was on the ground floor and facing the back lot of the hardware store, so we figured it would be nice and quiet...until 4:30 AM when a delivery truck was making a delivery and I was woken up by the 'BEEP-BEEP-BEEP' back-up horn.

The bed was fine, not too soft or too stiff. I was happy to see they offered waffles for breakfast but was disappointed that it was very bland-kind of tasted like a flour and water mixture, no flavor whatsoever. Their cereal selection is was in the self serve hopper style bins-unmarked. One looked like Raisin Bran, and the other looked like Cherrios. So I got a bowl of Cherrios, only to find out it was Honey Nut Cherrios, I'm just not a fan of sweet cereal, so I didn't eat it. The rest of the offerings were doughnuts and pastries, apples and oranges, coffee, orange and apple juice. The cups offered were the tiny dixie cups that people have in their bathroom or use for jello shots-not what one would expect to use for juice/milk.

We loved that the hotel was so close to Schweitzer Mountain, and would like to visit again. I'm on the fence about staying there again. The hotel isn't 'dirty', it just had a feeling of being an older and more tired hotel. New carpet (I noticed a huge burn mark on the floor of our room) and fresh coat of paint would do wonders. I do love that they are a pet friendly hotel, so that possibly may be why they haven't updated the carpets.

Room Tip: Don't get a room that backs to the hardware store back lot if you are staying on a weekday night...
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  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
Thank LISA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick L, General Manager at Hotel Ruby Ponderay, responded to this review, 30 July 2014
Thank you for your valuable feedback, it is greatly appreciated. I'm glad to hear that you enjoyed your stay but I apologize for the confusion of our breakfast. We do provide larger cups for beverages but I believe they may have been put in the wrong area, which I do apologize for. I'm also happy to let you know that we are in the planning stages of a complete remodel beginning this summer/fall which will entail new additions to the property along with fixes to the problems you found irksome.

Thank you again for staying with us and we hope to see you on your return to the area!
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Calgary, Canada
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

We stopped here for one night on our way home, and wished we'd stayed here on an earlier leg of our trip. The rooms were HUGE and very clean. Our family of four (including two teenagers) all had enough space to spread out and not get in each other's way. The beds were clean and comfortable, and the bathroom was a good size. The free breakfast won my personal award for "best hotel breakfast waffle" of our trip! We would highly recommend the Hotel Ruby to anyone looking for a clean, comfortable place to stay. By the way, if you're going to Silverwood, this is an excellent place to call your home base!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank sturaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick L, General Manager at Hotel Ruby Ponderay, responded to this review, 30 July 2014
I'm excited to hear that you enjoyed your stay with us and your feedback is greatly appreciated! Please be sure to stop by in the future because we got new additions coming to our property to make your stay even better! Thank you again for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wenatchee, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

We had wonderful customer service over the 4th of July weekend. We would stay here again. The only suggestion I would have is to have more than one person checking guests in when you know it is going to be a busy weekend. We had to wait a very long time. Aside from that, it was great.

Room Tip: We had the room next to the front stairs on the 2nd floor. It was SO quiet because everyone used the...
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank slsroses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick L, General Manager at Hotel Ruby Ponderay, responded to this review, 9 July 2014
Thank you for the wonderful feedback and I'm glad you enjoyed your stay. It was a pleasure having you as a guest. We try hard to exceed our guests expectations so your comments are taken very seriously and I'm happy to say that we are in the process of adding Front Desk Staff to insure that the check-in process is as quick as possible. Thank you again for staying with us and we hope to see you on your return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ruby Ponderay

Property: Hotel Ruby Ponderay
Address: 477255 Highway 95, Ponderay, ID 83852-9740
Phone Number:
Region: United States > Idaho > Ponderay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ponderay
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Ruby Ponderay 2*
Number of rooms: 70
Official Description (provided by the hotel):
On your next visit to The Gem State, book a room at our Hotel Ruby Ponderay near Schweitzer Mountain. Our hotel is within easy driving distance of Sandpoint, Lake Pend Oreille, great golfing, skiing and sightseeing. Relax in one of our hot tub rooms and enjoy our complimentary continental breakfast to get you started. We are pet-friendly, 100% non-smoking, meeting space is available and free Wi-Fi internet access keeps you connected to home or the office. ... more   less 
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