This is an older property but the room and bath room and furnishings were clean. Linens are white. Things were quiet the night we stayed and overall the room compared favorably to name brand places, albeit for much less. Generally, my rating would be four stars but have to give them an extra star for being a no-pets place. To me a clean lodging is really clean if they are also not a kennel. My experience has been that many of the so-called 'pet-friendly' places are not able to keep pets limited to the assigned rooms. And since I don't care to sleep in the same bed that Lassie may have slept the night before, I have a bias in favor of no-pets lodgings.
That said, having arrived close to 2 AM coz of a delayed flight into Spokane, we were impressed by the friendly greeting of the night clerk, even that late. However, our five star experience up to that point was marred by a knock on the door by the house keeper at 8 AM, in disregard of our 'Do not Disturb' sign on our door. Later we were told that it was an 'accident' but I'm no dummy and took it for what it was. The posted check out time of Noon appears not to be for the last night, or the only night of anyone's stay. Stays in these categories may need be ending much sooner than Noon.for the housekeeper's convenience. So before that door knock my review had five stars for them and I'm knocking off one so the house keeper can get some encouragement to keep her 'accidents' to a minimum. Best, to eliminate them altogether.
My wife and I travel a lot and following are of imperial importance to us: white (and clean) linens, clean bath rooms, firm beds, no pets and a reasonable price. Add to this recipe that you can cancel till 6 pm the day of arrival and you have an unbeatable business model. That is the recipe which another company with 'Western' in their name adopted for a while until it propelled them from being an obscure company to a worldwide name.
So what do they do now? They strike their day of arrival cancellation and turn their properties into pet motels. So places. like Riverbend Inn , in my opinion, have the capacity, with a bit of remodeling and by adopting the business model ,-being abandoned by the successful companies- to move up to the openings at the top spots.
If you're coming late into Spokane and headed East, Riverbend Inn, off the 2nd exit in Idaho off I-90,is worthwhile the 20 minute drive for a stopover. And I'm hoping their housekeeper will not make a liar out of me..
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- Also Known As:
- Riverbend Hotel Post Falls
- Riverbend Inn Post Falls, Idaho