discovered significant amount of what appeared to be dried blood/vomit down side of mattress. carpets understandably aged but dirty. overlooking these issues are totally
inappropriate and a slap in the face to your customers, never mind a serious health
risk. I only noticed this at one in the morning or I would have left on the spot.
morning breakfast was ok but ran out at 9:00am and took some time to replenish.
breaker switch was tripped on microwave again. I overheard that it was a continual issue.
front desk good service, ironing board/iron made available, and extra towels as well.
checking in was good however I was so upset at leaving I said nothing to the clerk or
I may have lost it.
when I emailed "business development" about this matter I was told "sorry to hear of
your unfortunate circumstance, please write a review". ok no problem. instead of taking
care of this quickly and efficiently I am posting this review to let others know publicly.
hear again lack of attention to detail. over the years we have had generally good service.
To you its a tempest in a tea cup however to us it was an unwelcome surprise that has
now lost us as a future customer. Does anyone in your organization care enough to
give me a call? Probably not.
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- Also Known As:
- Riverbend Hotel Post Falls
- Riverbend Inn Post Falls, Idaho