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“Lacks Cleanliness”

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SilverStone Inn and Suites
Ranked #2 of 5 Hotels in Post Falls
Reviewed 19 July 2014 via mobile

We just checked into our room (222) and at first was impressed with how it looked...until I put some food in the fridge and there is a used towel of some sort between the fridge and the bureau. I then went to put my toiletries in the bathroom to find hair all over the floor. Lastly, I plugged my phone in next to the bed only to find food and A LOT of dirt between the nightstand and bed. I was afraid to pull the covers back and will defiantly be removing the comforter from my bed although the bed seems comfortable. Disappointed to be spending over $100 per night on a room so unkempt.

Stayed: July 2014, travelled with family
4  Thank Haskinsfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 - 141 of 158 reviews

Reviewed 24 June 2014

If you are just looking for a place to sleep because you can't drive anymore than is place is ok, otherwise just keep driving.
The hotel is outdated and smells like a locker room. The rooms were ok but not very clean. THe staff was unfriendly and did not seem to care that the room were dirty. The food served at breakfast is so bad we could not eat it. We ended up eating somewhere else. You are right across the street from a truck stop. There is nothing around the hotel. It was load at night. We actually cut our stay short and went somewhere else. The hotel is nothing like they say. I would just keep driving and find something better.

  • Stayed: June 2014, travelled with family
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6  Thank The_Duck10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSN, Manager at SilverStone Inn and Suites, responded to this reviewResponded 25 June 2014

Thank you for staying with us. I am sorry to hear about your stay. We strive for guest satisfaction. Please contact the management team at SilverStone we care about each guest. We would appreciate the opportunity to have you as our guest once again.

Sincerely,
Management Team SilverStone Inn & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

We stayed in the king suite on the 4th floor. It was very clean and private, tons of space and that king sized bed was magical. The suite was recently renovated and looks great. Handy kitchenette with fridge and microwave. The bathroom had his and hers sinks and the shower was huge!! Breakfast was incredible... Staff were accommodating and friendly. We had an excellent stay and will definitely be back.

  • Stayed: June 2014, travelled as a couple
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1  Thank Ami M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014 via mobile

We stayed at the Silverstone inn and Suites in Post Falls Idaho. The staff was incredibly polite and we felt appreciated. The hotel and grounds were clean. The breakfast was good and done by 5:30am each day. We will be returning there on our next visit to the area.

  • Stayed: May 2014
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Thank Bbelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014 via mobile

This hotel is completely redone, is quiet, has an amazing complimentary breakfast, clean rooms, elevator, clean pool and access to all amenities a stones throw away! Couldn't be more impressed for the price. This is a place I will stay at every time I am in this area

Stayed: May 2014, travelled as a couple
1  Thank Jonathan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

The service was great. The room was very clean. There were lots of upgrades and the price was affordable. All in all a Very enjoyable stay. Will defiantly return when in Spokane in the future. Also nice that pets are welcome. Thank you.

  • Stayed: May 2014, travelled solo
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1  Thank Dani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

This hotel was perfectly situated for our vacation right between Spokane shopping and the Silverwood theme park. Staff was friendly, rooms were clean, beds were new and very comfortable and the complimentary breakfast was perfect with lots of options. Pool was clean and a nice way to spend the evening. Excellent value, highly recommend this hotel.

  • Stayed: September 2013, travelled with friends
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Thank Victoria6041127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SilverStone Inn and Suites

Address: 3647 W 5th Ave, Post Falls, ID 83854-7420
Region: United States > Idaho > Post Falls
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Post Falls
Price Range: £37 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SilverStone Inn and Suites 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Complimentary hot breakfast buffet, Indoor pool, free wireless internet, guest laundry facilities and game room. In addition, all of our rooms come equipped with flat screens, hairdryers, irons/ironing boards, coffee makers, cable. ... more   less 
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Also Known As:
Fairbridge Inn Express Hotel Post Falls
Howard Johnson Post Falls
Post Falls Howard Johnson
SilverStone Inn And Suites Post Falls, Idaho

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