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“Good microbrewery, with acceptable pub food - order the beer sampler tray!”

MickDuff's Brewing Company
Ranked #3 of 91 Restaurants in Sandpoint
Certificate of Excellence
Cuisines: American
Dining options: After-hours
Restaurant details
Dining options: After-hours
Reviewed 26 July 2014

We had burgers and blue cheese waffle fries. While the burgers were nothing to write home about, the waffle fries were outstanding - quite the burst of flavor on the taste buds.

We also ordered a sampler tray of beers they produce, and rarely are disappointed - this was no exception. It is always a treat to enjoy the sampler tray!

    • Value
    • Atmosphere
    • Service
    • Food
Thank FoodieCdA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 - 223 of 339 reviews

Reviewed 21 July 2014

We were excited to eat here and we walked in around 1pm on a Sunday. It was moderatly busy and there were at least two 4 tops open. We told the gal at the front there were two of us, and she told us sorry, but they don't have any place for two people at the moment. Umm, okay. you have two 4 tops open and no one in line for them, and we are here and ready to spend money and you turn us away??? Not good. My husband and I are local to the area, and we will never go here again.

    • Service
1  Thank Kim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mack D, Manager at MickDuff's Brewing Company, responded to this reviewResponded 22 July 2014

Hello Kim,

This is a new policy that was poorly executed due to poor communication on our end. The policy we instituted was to help our kitchen's timing out so that customer's dining was not over extended but we failed this time to explain this and apologize dearly. This is not what we meant or want to happen so we cannot so say sorry enough. The staff should have absolutely given you the table or told you a wait time it would be to sit you at the table. We want to assert we have addressed this issue fully.

I'll reach out privately and hope you will accept our apology and olive branch we are extending. I have also attached my email and phone number if you wish to discuss this immediately.

Thank you.

Mack Deibel
Assistant GM
mackd@mickduffs.com
208-209-6700

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

First thing you need to know (that we didn't) is that it is OK to have kids in the pub with you. Strange but good. The restaurant hosts an impressive array of pulled beverages, large servings of great pub-grub and a wider selection of vegetarian options than we expected.
The service was fast, friendly and the camaraderie between the customers made for a memorable meal.

    • Value
    • Atmosphere
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    • Food
Thank Kris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

We have enjoyed eating at MickDuffs in the past. The service has always been slow. We have felt that was intentional because they wanted you to drink more beer. Now I feel that the staff could care less and the kitchen is understaffed. Our favorite appetizer has been the Calamari Steak Strips. On our last visit they had not been properly prepared. We are going to give MickDuffs a rest for a while.

    • Value
    • Atmosphere
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    • Food
Thank MillieColville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mack D, Manager at MickDuff's Brewing Company, responded to this reviewResponded 21 July 2014

Hello Millie,

We are very sorry to hear about your latest visit to MickDuff's Brewpub. We want to assert that we care deeply about your experience and in no way, shape or form, intentionally slow our service down. We actively track ticket times and during July and August, our kitchen staff work very hard to keep up with demand. Sadly, and in all honesty, our kitchen is extremely undersized yet we maximize it to the hilt with staffing and preparation, but we still understand there are times we fall short on customer expectations, and the standard we hold ourselves to. For that, we offer our most sincere apologies.

We hope that you told you server about the calamari issue and they offered to correct it. We must know if there is any issue to work to correct it. If there server was not willing to do so, we would most certainly like to hear about this.

I will reach out to you privately to discuss your experience more. We hope to have your business again in the near future.

Cheers,
Mack Deibel
Assistant GM
mackd@mickduffs.com
208-209-6700

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

Very good food and exceptional service. The restaurant is a block from the lakefront. Try their specialty beer, quite different.

Thank rikaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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