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“Nice off-season stay”

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Schweitzer Mountain Resort Lodging
Ranked #3 of 6 Hotels in Sandpoint
Certificate of Excellence
Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice off-season stay”
Reviewed 8 August 2010

The lodge is 9.5 miles up a windy mountain road from the main drag outside of Sandpoint. It was the off-season, so not much was open except for one restaurant, which was good for the price. The room was clean, spacious, well-appointed, and comfortable, with a lovely bed sporting a new Tempur-Pedic topper, which made for a great night's sleep. An early morning hike up the nature trail yielded spectacular views of Lake Pend Oreille and surrounding mountains in three directions, as well as wildlife along the way.

During summer, this is a good choice for peace and quiet, but not for one looking for any kind of nightlife or lots of activities. Also, pairs of rooms share a primary door, with each room having its own secondary door. This probably is a nice touch during ski season for families who book two rooms, but otherwise is a minor annoyance.

  • Stayed August 2010, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank bmoore76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2010

Great location great views. Nice little gourmet store right downstairs with great wines and food. Having a full kitchen in our condo was a real plus. During a so-so winter, I was truely amazed at the great snow we had. Good times at Pucci's Pub and the St.Bernard. We will be back for sure.

  • Stayed August 2010
    • Value
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Helpful?
3 Thank SkiingSavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 January 2010

We stayed here during Christmas break, the location fantastic, the views phenomenal. This was our 4th visit, the last few were great, other than having to evacuate the hotel one morning due to a fire in the elevator.

This visit was quite different and disappointing. To start, we tried to park in the covered parking and the garage door nearly dropped on top of our car. They had to come work on the door in order for us to move into the garage...to find no parking spaces. The garage was full our entire stay. Mind you this is a ski resort and we were paying to stay on the hill.

Next misstep, they brought in a roll away, however it didn't have any sheets. Not a big deal, a guy with his ball cap cocked to the side, came back later to roll it out the door, make it up and roll it back in. Not very professional.

The temperatures on the mountain were cold, it was about 8 degrees each morning. Sadly, the furnace in our room quit working during the first night. Needless to say it was freezing! The next morning a guy came to fix it, but was called away and left us a temporary portable heater. I called to ask the status of the furnace, and said they would get back to me. Never did hear back. SInce the furnace wasn't working there was no recirculating air in the room (2 adults 2 teens and wet ski gear...), so we were forced to keep the window open. The small heater couldn't keep up with the 8 degrees, so it was again freezing. We had to go into the hallway to warm up.

So maybe a nice warm hot tub would help, right? Not if they are half empty or being cleaned and therefore cold. We never even got a chance to use them.

One night the toilet just broke. We called to report it broken and leaking, so they sent up a plunger. Wrong problem, it was broken and required a plumber to replace the guts of the toilet. After a few hours of a plumber in our room, it was finally fixed, but left a huge mess of wet towels and black toilet fixing gunk on the toilet, floor and in the shower. When the manager came to apologize, with a leftover gift basket from some event, she saw the mess and sent someone to clean it up. It was about 10pm by now and the cleaners had gone home, so the person that came really didn't want to be there and did a terrible job.

I inadvertently misplaced an envelope of pictures at the hotel. I called them three times about it, finally a week later, they were found. I was so relieved, however it is now 21 days since that call and I have not received them. I even told them they could charge the postage to my card on file. I called to ask if anyone knew where they were and got the runaround that the gal sending them to me is 'kinda weird', but I should have them in a few days. We'll see.

So to end a long gripe, we were really disappointed with our stay, we spent a ton of money in their restaurants, shops, lift tickets, etc. not to mention precious vacation time with our kids. I wish they would have at least acknowledged their feedback form they sent to us that we immediately filled in and emailed back. Bottom line, unprofessional and poor customer service...property seems to be worn, tired and breaking down.

Did I mention they didn't have any complimentary toothbrushes?

  • Stayed December 2009, travelled with family
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Helpful?
6 Thank LisaWashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 October 2009

This hotel was one of the highlights of our trip. Our children loved the climbing walls and bungy jumping on the trampline. The views up the ski loft were absoultely beautiful. We loved it!

  • Stayed July 2009, travelled with family
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Helpful?
3 Thank Joyfulwashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conway, South Carolina
Level Contributor
390 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 3 August 2009

Great spot to hike the mountains during the summer. Not a lot of other activities and fairly deserted out of ski season so don't come for the nightlife in summer.

  • Stayed July 2009, travelled with friends
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Helpful?
1 Thank ggcaiazzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manhattan, NY
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2009

I had the pleasure of a wonderful stay in the White Pine Hotel. The barista was quaint and hotel staff accomadating. The shops were moderatly over priced but expected in a seasonal atmosphere. The eateries were exceptional in selection and service. However, I was completely HORRIFIED by the bar - TAPS! The bartenders were pushy and edgy as there was an air of employee entitlement. My cocktail server asked me for a tip before I had the chance to open my wallet! I was abashed! I aked to speak with the manager and was approached by a snotty 25 year old woman who clearly believed she was worth her weight in gold. She was never appolgetic about the atmosphere or her staffs' inappropriate attitude. I would not return to Schweitzer any time soon as long as they continue to employee such employees that degrade their reputation.

  • Stayed March 2009, travelled solo
    • Service
Helpful?
5 Thank EscapeFarAway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 June 2009

We had a amazing stay. Our condo faced the lake and had breathtaking views. Be sure to request a condo with a lake view, they are the same price as the others! The unit was very nice, full kitchen, granite counters, nice balcony, fireplace, and nicely furnished. The hot tubs were nice and uncrowded, a perfect place for couples to relax after a day on the slopes. Located in the heart of the village, we were steps from everything we needed, restaurants, bars, shopping. The great room was private, but could be used for functions for a minimal fee. The exercise room had everything we needed. Being able to pull into a heated underground garage,in the middle of a blizzard,itself was worth the stay. However, the high point of the trip was sitting in front of a cozy fire, looking out the windows at the amazing views of the lake!!

  • Stayed February 2009, travelled as a couple
    • Value
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Helpful?
4 Thank TugzLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Schweitzer Mountain Resort Lodging

Property: Schweitzer Mountain Resort Lodging
Address: 10000 Schweitzer Mountain Rd, Sandpoint, ID 83864-9235
Region: United States > Idaho > Sandpoint
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Sandpoint
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Schweitzer Mountain Resort Lodging 3*
Number of rooms: 121
Official Description (provided by the hotel):
Schweitzer Mountain Resort manages accommodations in the Selkirk Lodge, White Pine Lodge and various off site condominiums. All guest check-in and check-out is in the Selkirk Lodge lobby. ... more   less 
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Also Known As:
Schweitzer Mountain Resort Lodging Hotel Sandpoint
Schweitzer Mountain Resort Lodging Sandpoint, Idaho

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