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“Surprising number of issues for a premier establishment”
Review of Sun Valley Inn

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Sun Valley Inn
Ranked #2 of 4 Hotels in Sun Valley
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Surprising number of issues for a premier establishment”
Reviewed 16 January 2013

Second time staying at the Sun Valley Inn, and was surprised with the number of problems we had. Primarily, we had several issues with our room, including a constantly running toilet, a stained comforter, a bath tub that didn't drain, and a shower with heat control issues, among others. When these issues were raised repeatedly with the front desk, assurances that they would be fixed were generally followed by inaction.

Room Service was incredibly slow, taking over 45 minutes to arrive in the AM (had to leave before it actually arrived). Had a similar problem ordering breakfast in the restaurant, where the food took over 40 minutes. Generally, we found the staff to be unhelpful or borderline confrontational when issues were raised. There were definitely some folks working who were great, but were surprised by the number that weren't.

One stellar area was the performance of the bell service and drivers, who were incredibly helpful, friendly, and worked really hard.

  • Stayed January 2013, travelled as a couple
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Helpful?
9 Thank PIA168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Western U.S.
Level 5 Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 November 2012

We have stayed at the Inn at Sun Valley numerous times, and did so again this past July. Our kids love the place. And instead of staying at a condo further away from the main area, they often encourage us to stay in the close-for-quarters Inn because it is in the middle of it all, including the candy shop that is just steps away from our hotel room. And truly, we choose to stay here because it is like stepping back in to time. The stroll around the grounds near the Inn really are unbeatable, and we've been doing this for more than two decades, so that tells you how much we love being right there at the Inn.

Room Tip: Just enjoy.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
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Helpful?
2 Thank ryder03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2012

IMy wife and I were there for the jazz festival. The beds are very comfortable, the rooms decorated nicely and there is a separate make-up sink area outside the bath. The hot water pressure in the shower left something to be desired and it drained slowly, but was clean. One nice feature unusual in nice hotels is free wi-fi throughout. Unfortunately most of the reasons of remodeling and off-season, several of the on-site restaurants/ cafes were closed, but Gretchen's in the Lodge was nice.

Room Tip: Our room was second (top) floor, which I recommend.
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  • Stayed October 2012, travelled with family
    • Value
    • Location
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Helpful?
2 Thank 071712yy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IF ID
Level 6 Contributor
149 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 15 October 2012

The Sun Valley Inn is very impressive with its extremely well trained staff, interior decor, in room amenities, and its proximity to a cluster of shops and a few restaurants. I was there to attend a convention and even the banquet, luncheon and breakfast meals were pretty good. What I was disappointed at were hotel details such as the older style bath tub faucets, inconsistent hot water control while showering. Had these details been addressed i would have rated the facility "excellent."

  • Stayed October 2012, travelled on business
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Helpful?
4 Thank 756brianm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, California
Level 4 Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 August 2012

We stayed here a few nights ... It required some real patience to finally get a room to our liking. The surrounding area is beautiful with little streams, golf courses, tiny lakes, a variety of shopping and even a small movie theater. A really good place to let kids roam around without too much worry, since most of the surrounding area is closed to traffic and there's plenty of enticing open space. A nice attarction is the ice-skating ring nearby and the restaurant Gretchen were we ate once on the large open patio (the location seemed more interesting than the food there).

The S.V. Inn itslelf looks like some sort of oversized Tyrolian structure which could have been designed by Haensel and Gretel. The downside is that in spite of the relatively high price, the room we stayed in at the Inn was so cramped that my wife and I had to take turns to just move around the bed. I almost got a hernia trying to open that prison-size window to finally get some fresh mountain air into the room. After this somewhat claustrophopic experience we luckily found a much better place to stay, half a mile down the road in Ketchum, and a lot closer to all the dining amenities.

  • Stayed August 2012, travelled with family
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Helpful?
4 Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 August 2012

Expensive rooms but a very beautiful setting. The Inn has had a major overhaul and is much better than before. Nice for couples retreat. Conference center is very nice. IMO room is overpriced even in summer when there's not as much to do in the area, but still an enjoyable stay.

  • Stayed August 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JHE1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, Colorado
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 August 2012

We spent three nights at this wonderful place and can't wait to bring our whole family back for a great vacation. There is something for everyone to do here, bikes, hikes, ice skating, tennis, golf, and just lots of space to run around outside. It is an easy walk to Ketchum and all that town has to offer. The room was large and very comfortable and quiet. The inn has a van to drive you almost anywhere you would like to go so renting a car isn't a necessity.

  • Stayed August 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank vegaspali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Valley Inn

Property: Sun Valley Inn
Address: Sun Valley Rd., Sun Valley, ID 83353
Region: United States > Idaho > Sun Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Sun Valley
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — Sun Valley Inn 3.5*
Number of rooms: 105
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Also Known As:
Sun Valley Hotel Sun Valley
Sun Valley Inn Idaho

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