Second time staying at the Sun Valley Inn, and was surprised with the number of problems we had. Primarily, we had several issues with our room, including a constantly running toilet, a stained comforter, a bath tub that didn't drain, and a shower with heat control issues, among others. When these issues were raised repeatedly with the front desk, assurances that they would be fixed were generally followed by inaction.
Room Service was incredibly slow, taking over 45 minutes to arrive in the AM (had to leave before it actually arrived). Had a similar problem ordering breakfast in the restaurant, where the food took over 40 minutes. Generally, we found the staff to be unhelpful or borderline confrontational when issues were raised. There were definitely some folks working who were great, but were surprised by the number that weren't.
One stellar area was the performance of the bell service and drivers, who were incredibly helpful, friendly, and worked really hard.
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- Also Known As:
- Sun Valley Hotel Sun Valley
- Sun Valley Inn Idaho