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Holiday Inn Express Hotel & Suites Twin Falls
Ranked #8 of 14 Hotels in Twin Falls
Certificate of Excellence
Seattle, Washington
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Very nice ”
Reviewed 28 June 2014 via mobile

Well worth the 5 min drive off the highway!!

I enjoined my stay at this hotel because you could tell it was heavily traveled and yet it was still clean and didn't have any of those funky hotel odors, the breakfast area was packed and they made every effort to keep up with the rush and responded immediately when I told them the coffee was all out.. Staff was friendly, rooms clean... I would definitely stay here again.....

Stayed June 2014, travelled as a couple
Helpful?
Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, 3 July 2014
Scott, thank you so much for staying with us recently. We are glad you enjoyed your stay. Summer is a very busy time, and we appreciate you bringing the empty coffee pot to our attention! Have a nice summer, and we hope to see you again soon.
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249 reviews from our community

Traveller rating
    139
    71
    20
    11
    8
See reviews for
71
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
  • French first
  • German first
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English first
texas
Level Contributor
180 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 22 June 2014

Friendly staff, nice breakfast and a very good location. I would definitely recommend this hotel. Excellent shopping & dining is easily walkable. Additionally, Twin Falls is simply a very friendly town!

Room Tip: Excellent location
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, 23 June 2014
We are glad you enjoyed your stay at our hotel and in our city. Have a nice summer, and please come back next time you travel to Twin Falls.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utah
Level Contributor
214 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 22 June 2014

We stayed recently for one night as this hotel was the designated lodging for a party bringing lots of out-of-towners to Twin Falls. We were pleased at the prospects of staying at a HI Express, as they seem never to disappoint. This property was no different from others with which we are familiar and we found it to be very clean, quite quiet, and we had a great breakfast with particularly good coffee.

The only quibbles we have are with the bathroom. Most importantly, the weak central ventilation system is no match for the steam of a simple shower and the large mirror was completely steamed up for a long time after a shower. The ventilation duct is also a great conduit for conversations from other bathrooms, but who wants to hear those! Secondly, so much fabric softener is used on towels that they are fluffy and soft--but not at all absorbent!

The front desk attendants were uniformly pleasant, helpful, and efficient. We had some loud children in our corridor early in the morning, but there is little the hotel management can do to control that type of event.

We would gladly stay at this hotel another time when our travels again take us to Twin Falls.

Room Tip: The hotel is well away from busy streets, so traffic noise is never a problem.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UTManAmI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, 23 June 2014
We certainly appreciate your comments and will review them in our management meeting this week. We take our guests suggestions very seriously and use them to provide even better quality and service to our future guests. Thank you for staying with us and please come back soon.
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Richmond, Texas
Level Contributor
117 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 22 June 2014

This is a very nice Holiday Inn Express and could be an example for the chain as to providing what travelers look for in a mid-price place to stay.

The room was comfortable and clean, the television worked (!), and we had a restful night.

We were especially pleased with the desk clerk, Monique. We needed to print boarding passes and one of the guests had managed to fowl up the computers and printers in the business center. Monique took over. She pulled up our reservation on her front desk computer and turned it where we input the required information. She then printed two sets of passes. She made our stay complete.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dixie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, 23 June 2014
Thank you for staying with us recently. We are fortunate to have an excellent staff that is dedicated to serving our guests, and Monique is indeed a great example. We appreciate your kind comments, and hope that you will stay with us next time your travels bring you to Twin Falls. Have a great summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puyallup, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2014

I stayed at this property twice, to and from on a road trip recently. My family was greeted by the front desk agent Sierra and she WONDERFUL! Helped us with everything no questions asked, went above and beyond for anything we needed. The hotel was beautiful and Sierra made our stay very enjoyable. If you are staying in Twin Falls, stay at this hotel! You will not be disappointed!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pablo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, 20 June 2014
We are glad you enjoyed your recent stay with us. Have a great summer, and please come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
133 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 18 May 2014

Checked in late after driving all day and night with a very friendly gentleman at the Front desk. Clearly visible that this property has no problem keeping the hotel fully occupied. So well, evidently has no time for maintenance. One of us taking a shower, noticed the tub did not drain. Upon a request to change to a different room, the man from the Front desk came up to check to be sure the tub was not draining. Clearly, the housekeeping staff could have noted that when maintaining the room. That room should have been pulled out of inventory until fixed. Upon request we were moved to another room, bed with pillows that looked an felt as full of marbles, very uncomfortable.
Did not get much sleep.
The management should be aware of the condition and replacing the pillows at once. Towels were worn out. Happy the hotel is busy but lack of attention to the important things "good night sleep and rest" is missing.

Room Tip: Check the room before unpacking to be sure the items you want to use ie pillows or shower is in &quo...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sillyme2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, 21 May 2014
We are so sorry we did not meet your expectations when you stayed with us recently. We appreciate you bringing the tub drain to our attention so that we could get it in good working order, and we regret that it wasn't working correctly when you were here. Our brand standard for pillows was previously 2 firm pillows and 2 soft pillows for each bed. Our new standard is king pillows for the king beds and queen size pillows for the queen beds. We are excited about the new pillows, and our first shipment actually arrived today. We hope you will consider staying with us again next time you are in Twin Falls, and we promise not to disappoint you again!
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Dallas, Texas
Level Contributor
231 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 4 March 2014 via mobile

Stayed here for one night and it was a very pleasant and comfortable stay. Staff are friendly and polite. Room was clean and comfortable. Breakfast fare was normal Holiday Inn, but a bit on the cold side, I thought. I would definitely stay here again!

Stayed March 2014, travelled on business
Helpful?
Thank Jack50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, 28 March 2014
Thank you for staying with us recently. We always appreciate comments and use the feedback to better serve our guests. We hope you will stay with us again on your next trip to Twin Falls.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Twin Falls

Property: Holiday Inn Express Hotel & Suites Twin Falls
Address: 1554 Fillmore St, Twin Falls, ID 83301-5777
Phone Number:
Region: United States > Idaho > Twin Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Twin Falls
#5 Family Hotel in Twin Falls
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Twin Falls 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Twin Falls is conveniently located just a short distance away from the world famous Snake River Canyon and the famous I.B. Perrine Bridge. Not only will all of your business and travel needs be met with one of our spacious suites but because we are located very close to several of the areas local attractions you will be able to find several activities to unwind after a long day. With all of the beautiful natural resources the Magic Valley has to offer close activities will include: golf at one of our several local courses, white water rafting, guided scenic boat tours to Pillar Falls, fishing, water and snow skiing, tennis, rock climbing, and area cave tours. The breathtaking Canyon Rim Trail which runs from the Perrine Bridge to the Niagara of the west, Shoshone Falls.While you are staying don't forget to try local restaurant favorites such as Red Robin, Jakers, Elevation 486, Canyon Crest and Idaho Joe's. With the College of Southern Idaho, Lamb Weston,St Lukes Glanbia, Falls Brand, and the Amalgamated Sugar Factory all very close, this hotel is the ideal place to set up shop. And when it comes to shopping we are located just across the street from the Magic Valley and Canyon Rim Malls, and with stores like Best Buy, Sportsman Warehouse, Shopko, Sears, Ross Dress For Less and JC Penney just to name a few, you will find everything you are looking for. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Twin Falls
Holiday Inn Express Hotel & Suites Twin Falls Idaho

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