We booked a week to stay in La Casa because of the write up they had on their website stating all of the amenties available. Once we checked in we were informed that the restaurant and store on site were closed & would not open during our stay. The place we stayed in had no internet connection, no cable and only 1 small tv, and was missing alot of the essentials that you would expect to receive when you rent a place for $2400/week. We ran out of toilet paper, ran out of dishwashing soap, garbage bags. There was no cutting board, blender, measuring cups, laundry soap. They had salt in the cupboard, but no pepper or any other spices and we only had one small frying pan which made cooking difficult. We had to drive into Kelowna - 40 minutes away to get ice and everything else that we had run out of - this took time out of our "vacation" and we were not impressed. We have stayed at other resorts for this price and never ran into these issues before. We work and look forward to spending time away as a family. To go to a place that has false advertising is very disheartening and we will not be returning. Be sure to call ahead if you ever go to La Casa to ensure the amenities they offer are actually available.
- Official Description (provided by the hotel):
- Located on the west side of Lake Okanagan, 30 minutes north of West Kelowna, British Columbia, offering 60 vacation rental cottages in the La Casa resort. Beautiful new, fully-equipped 2 and 3 bedroom cottages near the lake/marina, around the swimming pool/activities centre, or on the upper ridge with spectacular lake views. Activities include: 2 swimming pools, 3 jacuzzi, 2 tennis courts, mini-golf, beach volleyball, basketball, playground, group BBQ area, kayaks, lake aqua trampolines, marina, trails right behind the resort for hiking, biking, ATV, and nearby horseback riding, golf, and wineries. Perched on the hill, the lake view Events Centre is ideal for weddings or groups up to 130 people. ... more less
- Reservation Options:
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