As first time guests, we were surprised at the lack of cordiality from the front desk person to the golf pro. Perhaps it was just a bad day for them. We were told our room was in "old section" because we had our dog with us. We travel a lot and assumed that pet friendly still meant a clean and pleasant accommodation. Not so. The room was dismal and had a very bad odor. There was a partial sandwich on the easy chair and debris on the carpet. We had played golf and it was late so we decided to do some house work on our own as it was too late to leave. We opened the window and turned on the fan while we had a salad in the cafe. Nice waiter but substandard food. The people next door kept the television on ALL night and talked with loud voices. Finally at 4:00 am we attempted to call the front desk. Not possible. There is no way to connect to the desk from a guest room. We dressed, went to the desk and told them it was too noisy to sleep. With a deep apology they said it would be taken care of immediately. Nearing 4:30, all was quiet next door until 6:30 or so. Then it started again. Even after a hot shower we felt so uncomfortable and of course not rested at all. We checked out a day early and when asked about the stay, we politely said it had been a huge disappointment. The desk clerk said, "Sorry about that". We went for a quiet golf getaway and will never return.
- Official Description (provided by the hotel):
- Welcome to the official TripAdvisor site for Coeur d'Alene Casino Resort. Our seventh major expansion has resulted in a true destination resort to rival any in the entire Northwest. In addition to world-class gaming, we offer six destination restaurants, a 15,000 sq ft day spa, the award wining Circling Raven Golf Club, 98 Deluxe Rooms, 202 lodge style rooms, plus all the recreational amenities that come from being located in an unparalleled environment of lakes and mountains. ... more less
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- Also Known As:
- Coeur d`Alene Hotel Worley
- Coeur d Alene Resort