When we checked into the Residence Inn Chicago Midway on 10/5/13, the front desk person (I don't recall her name) was as about as indifferent as you can get. She didn't say much to us at all, just gave us our room keys...no directions to the elevator, reminder about breakfast, enjoy your stay...nothing.
The next morning, the day shift staff turned it around and reminded us what kind of customer service we expect from Marriott brands hotels. Liz and Gaby were phenomenal in the breakfast bar area, meeting customer requests and cleaning up to insure a clean dining space for all guests.
CJ (I'm not completely sure of her name. When I asked her for names so I could write a review, she told me it was her last Sunday and to just list Liz and Gaby...in fact, when I gave her the paper to write the names down, she didn't write her own name down). This front desk staff person was friendly and personable and offered suggestions for this and future visits to Chicago. I hope she is going to another Marriott property, she's a keeper employee!
We normally stay a little closer to the city when we are in Chicago, but the nicely sized and appointed rooms along with lots of free parking may make this our Chicago home away from home on our many visits.
- Official Description (provided by the hotel):
- Newly-renovated Residence Inn Chicago Midway Airport hotel located just two blocks from the terminal, is among the most convenient hotels near Midway Airport. We offer a free shuttle service to MDW and business-friendly park-and-fly packages. Each pet-friendly suite features a fully-equipped kitchen, free WiFi, flat-screen TV and 50% more space than traditional hotel rooms. Guests enjoy a free hot breakfast buffet each morning and free weekday evening social with appetizers and drinks. You have plenty of dining options just steps away including TGI Fridays, Dempsey's and even Starbucks. Downtown Chicago is a quick ride away on the Orange Line El Train just five minutes from our hotel. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Chicago Midway Hotel Bedford Park