We stayed here at the end of June when attending a wedding nearby. It’s the sort of place that one minute we thought it was terrible and the next the staff do something to redeem themselves, overall I couldn't recommend it, but feel bad for the staff doing so.
Staff very friendly and couldn’t be more helpful especially at breakfast with our little one.
Room did have a sea view, just, (over rooftops) on the back side away from the road.
Customers in the bar that you have to walk through to get to the guest house were very helpful.
Room had a bottle fridge which was useful.
Rooms were quite well decorated - a few areas not quite up to the standard they were looking for (faultless) but nothing to much to complain about.
Shower and curtain were positioned in such a way over the bath that the floor of the bathroom got quite wet.
Very hot room – despite heating being off (was over 25oC in the room – before the heat wave) possibly because there was a large boiler in the room next door.
We were initially shown a tiny room which didn’t have room for a travel cot (which we’d spoken to the hotel about). They moved us to a different room without any problem.
Had to ask a few times to get a key fob for access to the stairs (in the end I had to suggest taking it from another bunch).
Very noisy disco on Friday night (we had been pre warned).
Also think someone tried to break into the car that we parked down a side road next to the hotel (can’t be sure it was here because I noticed that both boot lid and a rear door had scratch marks and had been slightly bent when we got home but remember having problems shutting the back door when packing the car leaving the hotel).
Summary – Staff very good and couldn’t be more helpful, rooms good but with the odd drawback, not the best area/location.
- Official Description (provided by the hotel):
- The Bell guesthouse in County Durham, is a friendly family run guesthouse and Coach style country pub that takes pride in offering an excellent customer service and making your stay as enjoyable as possible. We offer an extensive range of wines, local beers and real ales and we're a perfect base for exploring Durham and its famous city. ... more less
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